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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great customized size cover. Great quality, durable. I also like the color options.
The custom cover for our outside patio furniture fit perfect. Due to the unusual size, the cover had to be custom made. Very happy with the product. Great quality and well made.
The cover is great and well made. 50 characters really?
Submitted measurements and had no problems with getting the cover
Had a small utility chest for the desk that needed a cover. While it took sometime to arrive (I was patient) it fits perfectly. The material is sturdy and craftsmanship lends to a well made cover. Very happy with it
Great experience. This is the second time I ordered from Covers and All. The table cover was again great quality, fit perfectly and delivered in a timely manner.
Just took a while to arrive as mine was made in India.
No mention of India initially only USA, the date given to arrive was the date it left India. Apart from that it works well keeps my outdoor cupboard clean and dry.
The online ordering experience was top shelf. Very easy and I was able to provide all dimensions needed for my outdoor fire table and counter set. The material is beautiful and high quality and fit perfectly. Order was a little slow due to the COVID pandemic but it did arrive in a few weeks. Very satisfied with the price, the fit & the materials used. Will buy from again.
Quality is very good and I'm very satisfied with the products. Time frame is too long and additionally, communication of delivery date is not clear.
I ordered online, order wouldn't go through so had to call the first order after I called was easy. Then a month later I tried to order more, the order wouldn't go through, I called, the guy who answered we got cut off, I called back 2 more times, couldn't find the order so I gave up.
I ordered on line, made a mistake with my measurements. Called and was able to correct my mistake with no trouble at all!
This may go down as the worst company I have ever dealt with period. No return calls no return emails
Missed delivery dates often no calls or updates
This is some guy I. His garage in Georgia
Do not trust
I ordered a cover for our rattan cube furniture as the last one had disintegrated after only 2 years and the website said the material was UV proof. The order was placed on the 4th June and I was given a delivery date of the 6th July. I thought this was rather long to wait but given the current situation and the fact that these are made to order I was prepared to accept this. However the 6th came and went without covers and having read the reviews I got rather worried and rang the company on the 7th. I also spoke to somebody in India who was polite and although I couldn't understand him very well he could understand me and promised to expedite my order and that I could expect it after another two weeks. I wasn't happy about this but I was in a position where I had to accept it! True to his word I received an e-mail on the 10th to say that my cover had shipped and gave a Fedex tracking number. When I checked online the order had been picked up and was on its way. The cover arrived today (16th) and fits very well. It has a little extra space for wriggle room which, when used with the zip makes it easy to put on and take off. It is well made and the fabric is heavy duty. Only time will tell if it stands the weather and sunlight. Overall I am satisfied with my purchase and would order again now I know the waiting time.
Let me start with what is right, their stuff is pretty good. I am having issues with the 4th cover I have bought from them. Another good thing (in the beginning) was Sam in the customer service department, he responded quickly, and he was trying hard to help, but just could not bring in home. After going around and around, many pictures and dimensions being shared, the response was "the dimension of the cover is what is on the website and it is the what you received" I responded "I did not measure my Weber Performer, nor did I look at the dimensions. You have a picture of my exact grill on your website and the cover looks great."I ordered it. It came 4 weeks late, which I was not notified until I called 2 weeks after I should have received it asking for an ETA then they leveled with me. I understand the world is upside down all I would of like was a little notification, don't hide. I get their many emails telling me about their sales. I digressed, I left Sam with a very simple question, "Why does the cover on the website, not look like the cover sent to me"? That was 6 days ago with 2 follow up emails asking for the answer to my question. The most effective marketing is simply take care of the customers you already have new ones cost a lot of money to obtain.
I ordered the barbecue cover beginning of April and when it did not come had the corona virus working slow letter and a fresh date. Every month after chasing them a fresh date, after 3 months I asked for my money back and no it is done. Now July no cover. Do not use.
Ten weeks, today, since I place a very simple order for a square firepit cover. Nothing fancy, just a standard cover. And yet, it's taken this long. I've had numerous instant messaging conversations with someone from "customer service" who is clearly copy & pasting their responses to me. I'm going to do a charge back with my bank and take my business else where. I'd highly recommend you do the same. Stay well away from this scam operation.
Having ordered curtains some time ago, delivery has been delayed a few times. On getting a tracking number it seems the damned things are coming from India!
Order a cubed table cover 11May with a delivery date of 1 June - no notification of delay - contacted firm via web and was informed a further delay of 4-5 weeks due to COVID-19. Delay in production understandable in these circumstances - but it would be appreciated if customers were informed accordingly - now expecting delivery mid July!
I ordered a small custom cover on 5/2/20 with an estimated delivery of 5/22/20. On 6/1 I have not received my cover. I checked with Covers & All and now my delivery is pushed out 4 more weeks. Terrible service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members