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Covers & AllReviews 6,646

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+424
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
1,297
value
84
shipping
85
quality
5,546
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New York
1 review
0 helpful votes
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I was a little nervous about the fit given the guidlelines but it fits perfect and is extremely durable.

Date of experience: February 4, 2021
Wisconsin
1 review
0 helpful votes
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Great covers
February 4, 2021

Cover fits perfectly. Staff made sure the measurements were exact. My second order, I loved the first one so much.

Date of experience: February 4, 2021
Oregon
1 review
0 helpful votes
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Quality
February 4, 2021

Easy to order and quality material. Delivery was on time and perfect fit.

Date of experience: February 4, 2021
Oregon
1 review
0 helpful votes
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Great covers!
March 8, 2021

Purchased a used camper with some older bench pads. After putting these covers on the bench pads, they look as good as new!

Date of experience: February 4, 2021
Nevada
1 review
0 helpful votes
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Covers
February 4, 2021

Got covers for my patio furniture, fit great, well built, tough materials should last for a long time.

Date of experience: February 4, 2021
Arizona
1 review
0 helpful votes
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Well Done
February 4, 2021

Good quality delivered on time; easy to deal with; responsive to questions asked

Date of experience: February 4, 2021
South Carolina
1 review
0 helpful votes
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Poor custumer service
February 18, 2021

I order from your company and when I receive the item it was damage. I reach out to your company. And you make take pictures and packaging ect lot of questions
After that they wanted more pictures and it was a hassle. I send several emails nothing happen not good

Date of experience: February 4, 2021
Banner B. — Covers & All Rep
over a year old

Hello Kenneth. Please accept our sincere apologies if our support did not meet your expectations.

We package each product as securely as possible. Regrettably, sometimes a package gets damaged in transit and we are fully committed to replacing any such product.

Pictures clearly showing the product and the damage are required to establish the defect. A picture of the shipping package helps us file a claim with the carrier. We have received only one email from you. Unfortunately, the pictures shared in the email are extreme close ups which make it impossible to identify the product or the defect.

Once again, we request you to write back to our email with the required pictures so that we can help resolve this unfortunate situation.

California
1 review
0 helpful votes
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Air cond cover
February 18, 2021

I was pleased with fit and quality of the material used

Date of experience: February 4, 2021
Banner B. — Covers & All Rep
over a year old

Hello Joanne. Thank you for your feedback. We are glad you like your Outdoor Air Conditioner Cover.

However, it seems you have inadvertently selected 1 star (low) as the rating. We request you to update the rating accordingly.

If you do have any concerns, please feel free to contact us at feedback@coversandall.com. We will be happy to assist you.

Tennessee
1 review
0 helpful votes
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Good quality wrong size
February 18, 2021

Ordered. Took about 2 months to get. The size was wrong. It is way to big.

Date of experience: February 4, 2021
Banner B. — Covers & All Rep
over a year old

Hello Brenda. We are sorry to note your disappointment. Your order was placed on 29 November with Standard Ground shipping for delivery by 4 January. Per the FedEx tracking page it was delivered on 30 December - in a month and earlier than promised.

We passionately handcraft hundreds of products each day, closely following the ordered measurements and any instructions provided. Admittedly sometimes we make a mistake. However, we firmly believe in making it right when given the opportunity and when the error is clearly established.

The measurements on your order are:

1. Height 14"
2. Width 23"
3. Depth 23"

If you feel any of the sides is the wrong size, please take a picture of the cover clearly showing the incorrect size with a tape measure and email us at feedback@coversandall.com. We will gladly replace it in case we have made an error in fabrication.

California
1 review
0 helpful votes
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Love the covers!
February 2, 2021

Excellent customer service. Called me to check the measurements. Fit is crazy good!

Date of experience: February 2, 2021
New Mexico
1 review
0 helpful votes
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I ordered a weird shaped cover.
February 1, 2021

The cover I ordered was to be 1 foot high 9 feet wide, with grommets in all four corners. Another words a flat sheet 1' x 9'.
That that is not a typical cover, matter of fact it's not a cover at all.
When I received it it was exactly what I ordered.

Date of experience: February 1, 2021
Washington
1 review
0 helpful votes
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Great job!
February 1, 2021

The people I dealt with were very concerned with the design and completion of my covers. I was pleasantly surprised. The covers were better than I had hoped. If you want a good quality cover don't hesitate going here, you won't regret it.

Date of experience: February 1, 2021
Arizona
1 review
0 helpful votes
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Nice product!
February 1, 2021

I am happy to see the quality and fit of our new grill cover. Thank you!

Date of experience: February 1, 2021
Colorado
1 review
0 helpful votes
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Custom Cover
February 1, 2021

The experience was easy and quick. The custom cover is well made and fits my cushion perfectly!

Date of experience: February 1, 2021
Kansas
1 review
0 helpful votes
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Perfect fit!
February 1, 2021

This was the easiest custom order I have ever done. The covers for my outdoor living space fit perfectly. I couldn't be happier.

Date of experience: February 1, 2021
Canada
1 review
0 helpful votes
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Nice BBQ Cover
February 1, 2021

I bought a new BBQ cover for my dad for Christmas as the one we have at the cabin was ripped to shreds from a squirrel over the summer/fall. Took a bit to get the cover as it literally travelled the world, but when it arrived the quality looks to be great. Its a nice waterproof material and I got it custom made, and the logo that was put on it is a fair size, which is what I wanted. The cover was made to spec for our BBQ and fits very well.

Overall, very happy with this product. Not giving it a 5 just because it was rather difficult to keep in contact with customer service and get a solid response, and the colour of the cover that I got was a bit off from the colour that was showing on the website, but its fine - my dad was happy lol.

Date of experience: February 1, 2021
Texas
1 review
0 helpful votes
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Underwhelmed
February 11, 2021

After sending drawings and measurements and going over the order many times by the time my order arrived (months later... okay I know things are slower right now due to COVID) the measurements are still not correct. How I will fit these windows on my yurt without the larger top measurement will be interesting..

Date of experience: February 1, 2021
Banner B. — Covers & All Rep
over a year old

Hello Kelly. We are sorry to learn that your custom tarp did not turn out as expected.

We passionately handcraft hundreds of products each day, closely following the ordered measurements and any instructions provided. Admittedly sometimes we make a mistake. However, we firmly believe in making it right when given the opportunity and when the error is clearly established.

The measurements on your order are:

1. Length 4.125' (50 Inch)
2. Width 3.83' (46 Inch)

If you feel either side is the wrong size, please take a picture of the cover clearly showing the incorrect size with a tape measure and email us at feedback@coversandall.com. We will gladly replace it in case we have made an error in fabrication.

New Jersey
1 review
0 helpful votes
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Great product! Covers fit perfectly
February 1, 2021

Easy to order and great communication to make sure the measurements I submitted were correct on an irregular style outdoor sofa. The covers fit perfectly and are very durable!

Date of experience: February 1, 2021
Kentucky
1 review
0 helpful votes
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Outdoor bar cover
February 1, 2021

The cover fits amazing! It looks great and is well made. We could not be happier. Thank you all so much.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
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Well made covers
February 1, 2021

Covers made to exact measurements. Deliver exact date given.

Date of experience: February 1, 2021