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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great service and the cover that I ordered fits perfectly
I had ordered patio furnitures covers for my wicker sofa sectional. The order came in fairly fast however a couple of my bolster pillows were incorrectly made. Also the free storage bag was not shipped. After going back and forth via emails with no solutions, Ronald Christian called me and discussed through the issues. I sent him the dimensions and he got my bolster pillows remade and shipped at no charge. He also shipped the storage bag to me. Thank you for all your help Ronald!
Wrong size. I'm going to order another one because it didn't fit. Can I send this one back to you and maybe you can reuse the material. I hate to waste or throw out the material? Then I'll reorder the right size.
Please advise
Anita Ortiz
Easy to order. Fast delivery. I really like the translucent feature. I have high hopes that this will be the quality product that I think it is.
This was one of the easiest ways to order a cover, The timing of getting the cover and the quality was great. Covers and all was very prompt after ordering to make sure of the design I want. Once receiving the cover and seeing the quality of it, I was very pleased. I would recommend anyone to purchase from covers and all.
At first there was a mix-up on the order specs. However, the company corrected the order and made it good. I am happy with the results.
Hello Bob. Thank you for the feedback and for acknowledging our service efforts.
We apologize for the incorrect grommets on your original order. We ship hundreds of products each day, and admittedly sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity.
We are glad that the replacement is to your satisfaction!
Thank you for your patience and understanding while we worked to resolve this for you. If you need further assistance, please do not hesitate to write back to us at feedback@coversandall.com
The ordered cover was specification correct, well made of good materials and met all of my expectations. Service was timely, the price quite fair and shipping prompt. I would highly recommend Covers & All to any one interested.
It was easy to order the custom gas grill cover. The instructions on the Coverall website was easy to follow. The cover is very sturdy and heavy and it fits perfectly. We had to use the grill during our "freeze" here in Texas. We keep the grill in the covered patio area for winter and our custom cover kept it free of ice and snow. I recommend these covers to others.
We are enjoying our outside deck more with our very well made and attractive vinyl covers. We love the clear windows and they are well made to fit our area.
The product quality is much lower than expected compared to other covers in my patio furniture. Also, the delivery scheduled was late and modified by 20 days without my acceptance.
Hello Dan. Your order was placed on 25 December 2020 with Standard shipping for delivery by 27 January 2021. This date was never changed and it also appears on your order confirmation email. Per the FedEx tracking page, your order was delivered on 12 January 2021 which is 15 days earlier than promised.
We are sorry to note your disappointment with the product. Unfortunately, 'quality' is a vague term that cannot be measured. We have worked hard to make the order process as transparent as possible. With this goal in mind the product page does display the details of the material you choose. For your cover the material chosen is Cover Max which as listed on the website is "1000 Denier, PVC Coated Polyester".
We suggest that you order our Free Swatch Kit if you wish to feel each fabric physically before placing your order. The kit can be ordered here:
https://www.coversandall.com/swatch-kit.html
Great experience to do business with and great product.
Curtains worked awesome, good quality for the pricing.
Great product and fitment. This is my second order.
I received my special order before the original promised date.
The product was awesome but the run around for delivery was horrible. For 2 months kept being told it is shipping next week. And nothing was delivered.
Hello Shawn. Thank you for the rating and feedback.
Please accept our sincere apologies for the delays on your order. We certainly understand the frustration this must have caused.
We assure you that we never lie to our customers. From our internal notes we see that our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised dates. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
We thank you for bearing with us and giving us the opportunity to delight you with our product. If you have additional comments, questions or suggestions, please feel welcome to write to us at feedback@coversandall.com.
Cover turned out great. Perfect fit for my grill station. Looks wonderful in my backyard. Thanks.
What a drag. I delayed buying custom covers for our patio furniture for years. What if I measure wrong? What if the covers look cheap? What if the moon is made of green cheese ( and smells bad)? Well, it was no longer up to me. My wife placed the order after I followed the generously simple "how to measure" guides. Like in school today: There is no Wrong Answer. They have accounted for `all my fears and extra thumbs.
The covers arrived. 8 different custom sizes for tables, chairs and such. All were perfect. They look so good my wife wants me to sit on the covers and only take them off when "company" arrives.
We are loving the covers! They are high quality and fit great. I am super pleased with the result. I did pay for expedited shipping ($45, I think?!) and it was delivered 3 weeks past the expected date. Other than that, the experience was great.
Hello Betty. Thank you for your rating and feedback. We are glad you like your custom cushion covers.
Please accept our sincere apologies for the delay on your order. Please be assured this is not our usual turnaround. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised dates. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
Thank you for bearing with us and giving us the opportunity to delight you with our product. We look forward to delighting you again with your next order!
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Hello Brenda. Thank you for the feedback and for acknowledging our service efforts.
We apologize for the error on your original order. We ship hundreds of products each day, and admittedly sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity.
We are glad that the replacements are to your satisfaction!
Thank you for your patience and understanding while we worked to resolve this for you. If you need further assistance, please do not hesitate to write back to us at feedback@coversandall.com