Overview
Covers & All has a rating of 4.6 stars from 24,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
I originally ordered a sunshade for my boat last fall. My business burned down in January and I lost that cover. I placed another order and got the replacement in great time. I'm looking forward to getting it installed this spring. It will cover the rear deck on my Carver Santego.
This was my second time to order covers after purchasing another brand from Amazon that failed in 9 months. These new covers are high quality with attention to detail. Highly recommend
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick and easy to find the right choice and process the order.
The cover was a tad bit oversized on the depth. I sure they allowed some allowance to cater to the handle and hinges, but I had already factored those in when I took my measurement. Overall, happy with the product.
Hello! Thank you for sharing your thoughts! We're glad to hear that you're happy with the product overall. We appreciate your input about the slight oversizing, and we'll take it into consideration to improve the precision of our measurements for future orders. If you have any further questions or need assistance, please don't hesitate to reach out.
Superior product, excellent communication & fast turnaround time! Our custom cover was reconfirmed BEFORE it being made, which made the process so seamless and professional. It fits like a dream and was easily the most cost-effective item we've purchased all year! Thanks Cover & All!
Hey Rayanne! Thank you for your feedback! We’re thrilled to hear that you’re happy with your custom cover, and we’re glad that the communication and reconfirmation process made the experience seamless for you. It’s great to know the cover fits perfectly and that you found it to be the most cost-effective purchase of the year. We truly appreciate your support and look forward to assisting you again in the future.
Our pool cover was pretty easy to install and looks fabulous. Good quality product. We had a special order and they were very careful to ensure our measurements were correct so their product would fit. I'd definitely order again. Worth the money.
Hey Francine! Thank you for your review! We're thrilled to hear that the pool cover was easy to install and that it fits perfectly. Our team works hard to ensure all special orders are carefully handled, and we're so glad that the quality met your expectations. We truly appreciate your support and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out!
The processing of the order was bad. I was told my order was placed. I called to check on order, and find out it wasn't. During the reprocessing of the order, the bottom grommets were removed from the original quote. I missed them being removed. Very disappointed.
Hi Keith, we sincerely apologize for the inconvenience caused. We have escalated this internally, and our team shall get back to you at the earliest.
The Christmas tree bag didn't fit the tree into the bag. We tied the tree up at intervals to compress it. The circumference was very minimal. Not happy customer 😕
Hi Judith, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I have an odd layout for my built-in Recteq RT-1070 (with is already a weird shape). Covers & All's customer service was communicative and helpful, confirming measurements and making sure the cover was made correctly. The cover itself is high quality material at a great price. Highly recommended!
Hey Aram! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order was processed and delivered quickly. Product is good quality. Good customer service - checked on order when there was some question on my intended purchase.
Hey David! We’re pleased to hear that you had a positive experience with our fast service and quality products. It’s great to know that our team’s attentiveness helped clarify your order and ensured your satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!
Excellent customer service based on my initial call. Failed to respond to my specific request for a specific swatch not included in the Free Swatch Kit.
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Fit was fine! Not sure draw ties are working. They do not seem to pull the edges tight beneath the solar panel. I'll have to wait until warmer weather to investigate further.
Hey Bruce! Thank you for your feedback! We're sorry to hear it took a couple of tries to get the offer code accepted, but we're glad everything is all set now. If you have any further questions or need assistance in the future, feel free to reach out to us!
Great quality! 25' is heavy. Lol. Wish I knew I could have had custom to fit ( saw after I purchased). Our outside patio elevates up. So I have two feet at the top slanted that's open. Other than that. They should work for our holiday parties and help w wind and winter
Hey Kenette! Thank you for your feedback. We're glad to hear you’re happy with the quality of our product. We do offer custom sizes, and for future orders, you can take advantage of our custom size option to ensure the perfect fit for your space. If you have any questions or need assistance with adjustments, feel free to reach out. We hope our product helps make your holiday parties warm and enjoyable!
They reached out to me twice to discuss dimensions and made sure we were on the same page before proceeding to make my cover. They even added extras like handle flaps with velcro closures at no extra charge. Great company, great job!
Hey Giulio! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Sneh Surt, i for your immediate attention to our cover needs, your follow up and dedication to our satisfaction. It is refreshing to find this level of service nowadays.
Hey Geyden! Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and support. Our team is dedicated to ensuring our customers’ satisfaction, and it’s truly rewarding to know our efforts made a positive impact. We appreciate your trust in us and look forward to assisting you with any future needs!
I went through a ton of support tickets, sent a ton of pictures and while I have something that is usable I am a bit frusterated the size is off, and the grommets don't actually allow for install.
Hello Sarah, we sincerely apologize for the inconvenience caused. We strive to deliver products that meet our customers' requirements and are committed to providing efficient service. It’s unfortunate that you faced this issue, but please rest assured that our team will be reaching out to you soon to address your concerns.
The covers I received came just as I had expected. This was the 3rd order I've placed and received. So far everything has been what was expected. Happy with Covers and all
Hey Patrick! We truly appreciate your loyalty and are delighted to hear that your covers arrived just as expected! Knowing that this is your third order and that you’re happy with our products means a lot to us. Thank you for choosing us! We look forward to serving you again in the future. If you ever need any assistance, please don’t hesitate to reach out.
I ordered a cover for a triangular pillow early December, and the estimated receive date was just before Christmas (23rd). The best news was that the shipment actually arrived several days earlier than that! And the cover looks like it fits the pillow just fine! My only negative comment is that there is a discount for first-time orders that was not automatically applied, and looked to be a hassle to add to the current order. Still, even without the discount, the price was reasonable, the quality looked good, and the product arrived when it was needed! Thanks!
Hey Randy! Thank you so much for sharing your experience! We’re thrilled to hear that your cover arrived earlier than expected and fits your pillow perfectly. It’s great to know you’re pleased with the quality and value of your purchase. We sincerely apologize for any inconvenience regarding the first-time order discount. Please note that the discount is not automatically applied, but we’ll be happy to assist you with it in the future. For any upcoming orders, feel free to contact us, and we’ll be glad to help!
Ordered a canvas lawn mower cover - in past just had a tarp thrown over to protect it from the elements. Covers & All customer service reached out to me several times for specific measurements and even showing me drawings until the final dimensions were all confirmed. The result is awesome! The cover fits like a glove and also now my mower doesn't look like an eyesore. Thank you Covers & All for excellent service.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received covers that don't fit and I called Customer Service and they couldn't help me and they advised me to send and e-mail, which I did. I haven't heard back yet
Hi Mark, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The process on purchasing couldn't be any easier, just put what you need in the comments box and they will contact you, send you a design and they will make it for you, 100% recommended.
Hey Fernando! Thank you for your feedback! We’re glad to hear that the purchasing process was easy and that our team was able to fulfill your special request for the sanitary curtain. We strive to make the experience as smooth as possible, and it’s great to know that our communication and design process met your expectations. We truly appreciate your recommendation and look forward to assisting you with any future needs.
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Doug! Thank you for sharing your experience with us. We’re truly sorry to hear about your business, and we appreciate you trusting us again for your replacement sunshade. It’s great to know that you received it in good time, and we hope it serves you well on your Carver Santego this spring. If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you all the best moving forward!