business logo of Covers & All
How would you rate Covers & All?
grey star
grey star
grey star
grey star
grey star

Covers & All Reviews Summary

Covers & All has a rating of 4.7 stars from 6,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.

service
910
value
20
shipping
19
quality
5,746
This company responds to reviews on average within 0 days

Instant Feedback

5,959 reviews
Australia
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Send Message
Share Review
Report Review

Great Service
December 28, 2021

I am very happy with the whole process. The cushions look good and for a great price

Date of experience: December 28, 2021
Australia
1 review
0 helpful votes
Follow Jophus X.
Unfollow Jophus X.
Send Message
Share Review
Report Review

I guess it was an ok experience. The numerous back and forward over 10 days allowed me to refine the design of my speaker covers, but no real advice or guidance provided by covers and all reps other than. Are you sure this picture is the design you want? If I had my time again I would change the design sightly, or would have appreciated design input.

And they charged me more money after they took initial payment, which is a bit of extortion.

As long as you know EXACTLY what you want and are patient, you'll be ok.

Covers & All attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Australia
1 review
0 helpful votes
Follow Guest O.
Unfollow Guest O.
Send Message
Share Review
Report Review

The designer was responsive to my needs and is always a step ahead. Happy with the whole process.

Date of experience: December 28, 2021
Australia
1 review
0 helpful votes
Follow Nelson F.
Unfollow Nelson F.
Send Message
Share Review
Report Review

Clark generator cover
December 27, 2021

Great service and product. Quick delivery to Australia.

Date of experience: December 27, 2021
Australia
1 review
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Send Message
Share Review
Report Review

Great service
December 27, 2021

This was a really easy process.
They communicated well and were quick to get the order made for me.

Date of experience: December 27, 2021
Australia
1 review
0 helpful votes
Follow Leonie D.
Unfollow Leonie D.
Send Message
Share Review
Report Review

Quick and well made
December 27, 2021

Ordered online and was sceptical to what I might get.

Delighted to say the large outdoor table/chair cover and sofa cushion cover were delivered within 5 days during peak Christmas period, which was well ahead of proposed delivery timeframe.

Items are fabulous. Nicely made.

Online system SO easy to use.

Very happy with the entire experience.

Thank you.

Date of experience: December 27, 2021
GB
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Gym equipment cover
December 27, 2021

Great website, great follow up and customer service, cover was to exact measurements

Date of experience: December 27, 2021
Australia
1 review
0 helpful votes
Follow Janet A.
Unfollow Janet A.
Send Message
Share Review
Report Review

Fit like a glove
December 26, 2021

Appreciate the time and effort made by company to get the measurements accurate even though it took a little longer than I anticipated it was worth the wait.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
Follow Natalie C.
Unfollow Natalie C.
Send Message
Share Review
Report Review

Way better than store bought
December 26, 2021

I love that you can choose your preferred colour, they were also super quick to get back to me with confirmation of custom sizes for our covers. I didn't think it was much more expensive than buying standard covers in a store but they are WAY better looking.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

Custom canopy cover
December 26, 2021

Very good. It is important when submitting a custom fit order you give as much detail as possible with photos. It was the most important thing I found when dealing with the design team. The final result was very professional produced so much so that I have placed a further order for a full cover.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
Follow JOHN K.
Unfollow JOHN K.
Send Message
Share Review
Report Review

Spa cover
December 26, 2021

Very easy to deal with and great communication.
Spa cover (full cover) was a perfect fit and of high quality. Deliver time was exceptional.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
Follow My Z.
Unfollow My Z.
Send Message
Share Review
Report Review

Prompt delivery
December 25, 2021

Order was receipt much earlier than expected. Excellent buying experience.

Date of experience: December 25, 2021
Australia
1 review
0 helpful votes
Follow Guest X.
Unfollow Guest X.
Send Message
Share Review
Report Review

Good product
December 25, 2021

Great product strong bag quick delivery will order again

Date of experience: December 25, 2021
Australia
1 review
0 helpful votes
Follow Joe Z.
Unfollow Joe Z.
Send Message
Share Review
Report Review

Making simple things too complex
January 24, 2022

Despite many emails, pictures of the existing umbrella cover, it still came out wrong.
The numerous requests from the designers and clarifications still did not get exactly what I wanted. The offshore call centre for help was no use.
Totally bad experience.

Covers & All attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2021
Australia
0 reviews
0 helpful votes
Follow Justin W.
Unfollow Justin W.
Send Message
Share Review
Report Review

Ok but instructions for measuring custom shade cloth were a bit ambiguous regarding what to do if customer already has a specific hardware setup. This was however resolved after several emails back and forth after my order was placed.
Gave accurate measurements from eyelet to eyelet and confirmed the plan sent back to me which was good. Final product however did not take fabric stretch into account so that there is a fair bit of slack/sag in the sail.
PayPal payment option did not function at all despite refreshing page.

Date of experience: December 24, 2021
Veeni M. β€” Covers & All Rep
over a year old

Hi Justin, We are sorry to note your disappointment and apologize for the inconvenience caused to you while placing an order. Though we have tried our best to provide almost all the information very simple and clear, we understand that there is room for improvement. On the product page, we have provided the "Any special request for us?" box and a comment box on the checkout page. Customers can enter the concern and any required information regards to the order. Our design team will surely contact you for the same. Upon checking the order details, we can see that our design team has sent you comment with the working drawing. We request you to kindly check and revert us back so we can proceed further with the order. Also, as you have shared your feedback with us, we will surely pass the same to the concerned team to make the customer experience better. Thank you for your feedback.

Australia
1 review
0 helpful votes
Follow Paz G.
Unfollow Paz G.
Send Message
Share Review
Report Review

Fantastic Service - Great Products
December 23, 2021

I ordered two table covers. One for a 2.4m rectangular stone table and the other for a round. 75m stone table. Covers & All were very quick to respond with draft designs and a phone call to ensure that I was happy with what they were to provide. The order was manufactured and delivered within 10 days, which was amazing. In addition, the quality of the materials and workmanship was superior to the products I was replacing. I could not be happier.

Date of experience: December 23, 2021
Australia
1 review
0 helpful votes
Follow Joe B.
Unfollow Joe B.
Send Message
Share Review
Report Review

Covers for outdoor setting
December 23, 2021

Great experience
Needed to have a number of back and forth exchanges due to my not understanding some of the measurements every time staff were patient and extremely helpful. Covers delivered were what I expected and everything fitted.

Date of experience: December 23, 2021
Australia
1 review
0 helpful votes
Follow Yvette I.
Unfollow Yvette I.
Send Message
Share Review
Report Review

Excellent product
December 23, 2021

Just received the covers they are great quality very happy with them

Date of experience: December 23, 2021
Australia
1 review
0 helpful votes
Follow Sylv Y.
Unfollow Sylv Y.
Send Message
Share Review
Report Review

Great outdoor lounge cover.
December 23, 2021

Very happy with the quality and fit of the cover for my U-shaped outdoor lounge setting.

Date of experience: December 23, 2021
Australia
1 review
0 helpful votes
Follow Josh R.
Unfollow Josh R.
Send Message
Share Review
Report Review

Bloody legends
December 22, 2021

This beauty is bloody amazing! Arrived faster than Usain bolt can do 100m sprint. Great quality, if I had more bbqs I'd be getting more covers made by these guys.

Date of experience: December 22, 2021