On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 6,213 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.
Instant Feedback
We monitor reviews for authenticity
Great covers that are easy to order and great delivery
The covers were delivered on time. There are thicker material which is great so that wind does not blow them off the chairs.
Heavy duty cover. Kept my outdoor lounge dry in the rain. Very happy.
When i placed my order, i specifically ordered White Canvas skylight covers and the sent. Me black vinyl.
Really helpful on-line customer service chat. I accidently put in the wrong email address, and I was able to talk to someone online and resolve it very quickly. Item appeared in under two weeks, as was expected. Product appears to be 100% better quality than the ones we have been buying at the major hardware store and we have got through a ton of those in the last year, so if this one stands by its 5-year warranty, this should be a great investment. Very happy so far.
Easy shopping and ordering on the website. Could not be happier with the way they turned out.
Took a little while for them too understand what I wanted. In the end they sent correct mock up. Finished product was good.
Great service with ordering and delivery. The cover fitted perfectly and suited a practice.
Was so easy to order a cover for my outdoor lounge. When received fitted perfectly with good quality zip for easy on/off
Great quality, fits perfect. Very helpful team that were in contact regularly to make sure it was going to function and fit correctly
After supplying measurements of my appliance and chose a color, one email to confirm measurements (one I changed) The cover arrived 10 days later and was a high quality material. Fitted exactly and was quality. Well done...
Returning customer. Always easy to order. Even easier to "re-order".
I've dealt with Covers & All twice now for a custom job. They have been helpful and efficient in their service. Thank you!
I ordered a waterproof cover for our outdoor furniture - it is well made and excellent quality. Very pleased with it.
This is the second time I've purchased from Covers & All. I did a everything online and the product came just as I expected. Great product. Great service.
Order process efficient, delivery was slower than advised however could not make any changes once order placed
Hi Lee, we regret the inconvenience this has caused you. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our clients and prompt assistance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to answer your emails promptly. Please be assured that we are working on this and resolve the issue at the earliest.
To avoid these kinds of issues, we always suggest contacting us via chat or call helplines within 2 hours of the order placement. Regrettably, we won't be able to assist you further in this regard.
I mistakenly thought I was getting a cushion cover with the filling inside as I was looking for something I could use as a cushion for a sofa bed. So I will have to buy a mattress/foam insert for the cushion cover before I can use it.
Hi Debbie, we regret the inconvenience this has caused you. We certainly understand this kind of error can happen anytime while ordering online. To avoid such issues in the future, we would suggest contacting our 24 X 7 call or chat helplines for step-by-step assistance with the order placement. You can also check https://www.coversandall.com.au/cushion-pillow-covers/cushion-insert/square-rectangle-cushion-insert-p to order inserts for the covers.
Covers and All made it easy to get the measurements right.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Penny,
We regret to hear that the item you received did not meet your expectations. Based on your order receipt, you had selected the Cover Max material in black, which is precisely what was dispatched with your order. A confirmation email containing comprehensive order details was promptly forwarded to your registered email address.
Unfortunately, as we dispatched the exact item as per your order specifications, we are unable to provide a resolution beyond what has been delivered. Additionally, we adhere to a policy of not accepting returns for custom-fabricated orders, as each item is uniquely crafted upon request.
Our team has already extended the best possible solution in response to this situation. We kindly urge you to consider accepting our proposed resolution, which would allow us to bring this matter to a satisfactory conclusion.
Best regards,