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Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 6,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.
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I found it all easy. Bit worried that the fit was too tight but it is just right.
Material is quite sturdy and overall well made. Surprised how quickly it arrived from India to Australia.
I was speaking with a 'Bot' in their chat rooms about returning/swapping an item as the color looked nothing like the swatch I saw online. The green was brighter and more vibrant but what I got was a dull murky green, or rather muddy grey. I was told someone would be in touch within 48hrs but its been over a week and I've just been ghosted :(
Easy to order, hopefully the product is suffice!
So good! So happy with the cover for our outdoor bar fridge. The team was great to deal with and worked with me to get exactly what I wanted my cover to be. Quality and turnaround was great! Definitely would recommend
Seamless transaction - an email conversation over a week or so to get exactly what we had in mind and then they arrived very promptly after that. Very happy with the quality.
Very satisfied with quality, price and time from order placement to delivery.
Well done
I was going to try and make covers myself but after finding this site I saved money and hours.
Received the curtain as described and at the correct size, sooner than expected. It fits well across a wide shed door and does what we wanted it to do (keep out birds and blowflies) so happy customers here. Only issue was the site seemed to only allow imperial measurements (feet, inches) rather than metric which seems strange for an Australian website. Was able to convert to the correct measurements easily enough but it was a bit annoying and it would be easy to put in the wrong ones accidentally if assuming it's metric. Otherwise, great product.
You are turning people like me off by pushing for excess information.
Followed easy online ordering process and then products arrived very quickly and ahead of schedule. I am very happy with the quality of these products and the quality workmanship displayed. I wouldn't hesitate to use this company for future orders.
Great help over the phone! Thank you. The swatches will help us make the right colour decision.
Great experience, fast delivery. Product was good quality
Honestly the reason we chose Covers & All was because of the amazing price of the product we received. The product looked exactly like it should've and fit perfectly so I have no complaints.
Great material on offer. Very happy with the final product. Will use you again
Communication was good, the outdoor table cover was good quality, well made and delivered before the estimated date. We were very pleased and would order again when required.
Site is easy to navigate, very good price for the covers.
Site is easy to navigate, good price for cushion covers
For example: Accused of not responding to emails when we responded to every single email received
Hi Jennifer, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. Also, we are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.
No issues at all with selection, order, payment, delivery and quality of product
Absolutely great products, didn't wait too long and was really happy with our purchases.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Gloria. We sincerely apologize for the inconvenience you've encountered regarding the color of your order. We are aware that you were advised to wait for a response within 48 hours, but it took longer than expected to receive one. While we are committed to delivering the best products and services, we recognize that there's always room for improvement. Rest assured, we have promptly shared your feedback with our team, and it will play a crucial role in our ongoing efforts to enhance our services. Thank you for bringing this matter to our attention.
We acknowledge the frustration you must have felt in seeing that, despite your efforts, the issue remains unresolved. We want to assure you that our team has already presented the most suitable solution available for this situation, and we genuinely hope that it aligns with your expectations. We apologize for any inconvenience you've experienced.