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From the business
Create a cover letter fast with Cover Letter Now cover letter builder!
From students or entry-level job seekers to experienced executives, our AI cover letter generator offers jobseekers a fast and easy way to create a cover letter. Providing cover letters across several industries and with recruiter-approved templates, Cover Letter Now's cover letter builder enables users to download a polished and professional cover letter in minutes.
Cover Letter Now Reviews Summary
The company enjoys a positive reputation for its user-friendly service, which effectively assists customers in crafting professional resumes and cover letters. Many users appreciate the helpful templates and the convenience of the platform, often highlighting the quality of customer support as a significant strength. Representatives are frequently described as knowledgeable and courteous, enhancing customer satisfaction. However, some concerns were raised regarding the clarity of subscription terms and the potential for unexpected charges. Overall, the feedback reflects a strong endorsement of the service’s effectiveness, coupled with a desire for improved transparency in subscription management.
This summary is generated by AI, based on text from customer reviews
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I used the site to create my resume then forgot about the month to month payment. Called and asked to cancel and the service representative gave me the last 3 months refunded as well! Thank you for the unexpected help
I couldn't pay the monthly fees and wanted out. Darryn did all he could and got me the best deals until I was pleased and content, all whilst being so positive and sweet. You deserve a hug and a raise Darryn!
Hi Joanne, thank you for that great review, it is greatly appreciated. We are happy to know that Darryn was able to resolve everything for you. If you need anything in the future, just contact us, we’re here for you. Thanks!
I would like to say how appreciative I am to cover-letter's staff, I signed up for the site to assist me with writing my cover letter since recently receiving my MBA and I found the site very useful. However, my trial period ended prior to me going out to cancel the service, and the staff was kind enough to extend me a courtesy of refunding my credit card due to my oversight. I greatly appreciate this as during this time of year it was helpful to get the money back.
Hi Tina, Thank you for taking the timer to review our services. We are happy to know that our Customer Care Experts were able to resolve everything for you. If you need anything else in the future, just contact us, we are here for you. Thanks!
I was reading lot of positive reviews here regarding refunds for subscription that you didn't actually wanted - it didn't worked that smooth for me. I admit I was careless, so I noticed I have charges from them after 10 months of subscription, when almost $400 was written off from my account! I requested for refund - customer service made a refund for 3 months, after my second request they did refund for 2 more and wrote "we are not able to give more then this due to company policies". So I paid $200 for one single cover letter! Be careful, cancel the subscription just after you got a letter for initial $1.95 - that is fair price.
Hi Nadya, thank you for taking the time to review our services. Reviews like this one makes us change the way we do things for you; we take feedback very seriously. If you have any further suggestions or comments please feel free to contact us. Thanks!
Templates are really nice for cover letters and resumes, theres a little something for everyone. Trials are nice but make sure to read the guidelines carefully because if you don't cancel the subscription before the trial is up they will screw you with their actual prices. I made that mistake but thankfully their cust service allows a 1 time courtesy and will waive it. Really professional all around
Hi Kari, we love your review title and that five star rating, thanks! We are happy to know you really liked our products and customer care experience. If you need anything else in the future, just contact us, we’re here for you. Thanks!
Darren Romero expertly assisted me in billing issues. He not only was quick but very professional.
Thank You So much,
AudreyK
Hi Audrey, thank you for that awesome review. We are happy to know that Darren “Speedy” Romero was able to resolve everything for you. If you need anything else, just call us, we got your back. Thanks!
The resource was great and extremely helpful. BUT the monthly cost of services after the trial date are overpriced. I would suggest cutting down to $9.99 a month. You're more likely to keep customers and it feels less like a gemic. The usefulness would appeal more to a money-conscious job-hunting demographic if the price wasn't more than most people are willing to pay for a monthly gym membership.
Hi Ashley, thank you for your feedback. Reviews like this one change the way we do things for you. We are glad to have been of great help to you. If you need anything else, just contact us, we are here for you. Thanks!
Tries out the trial ad and found it to be very easy, practical and professional. Will definitely recommend and use in the future.
Hi Liz, thank you for taking the time to review our services. We are glad that you found our product to be easy to use and really appreciate you recommending us to others. If you need anything else, just contact us, we’re here to help. Thanks!
Website is easy to navigate and courteous customer service. Tons of good selections.
Hi Maria, thank you for that wonderful review. It is nice to know you had a hassle free experience with our service and product. If you need anything else, just contact us, we’re here for you. Thanks!
I Pay for a review of my cv... i dont find it in my dashboard... i ask for help in the chat and they said that i have to call...
I am in Peru... i cant make a call from the other side of the world with out paying,.
I Sent an email... and... "Delivery to the following recipient failed permanently:"
*******@cover-letter-now.com
Juan Morales that was making the service in the chat. Insist that i have to make a long distance call,...
So... i did not receive help by the chat / email...
Hi Christiam, thank you for bringing this to our attention. We are so sorry you feel that way about our service and are willing to assist you. We will send you a direct message so we can assist you in a secure/private manner. Thanks!
Enrique Yero was extremely sympathetic and helpful with my concerns today. He treated me with respect and kindness and was able to resolve my issue to the best of his ability. I am completely satisfied.
Hi Laura, thank you for reaching out to us. We are thrilled to know Enrique was able to help you and resolve everything for you. If you need anything else, just contact us, we’re here for you. Thanks!
I needed to cancel my subscription. Juan suggested a few different options. I told him at this time I could not afford any of the options. He was very nice and very professional. I would use this site again. When I was doing my cover letter. It was very user friendly. I will be back once I am back on my feet.
Thank you
Sue $#*!son
Hi Sue, thank you for that great review. We are glad to know that Juan was able to resolve everything for you. If you need anything else, just contact us, we are here to help. Thanks!
Enrique was extremely helpful & polite in helping resolve a billing discrepancy. They credited my Account & I received the confirmation of the credit before I finished our conversation!
Hi Linda, we are thrilled to know that Enrique resolve everything for you, Thank you for taking the time to review our services, we really appreciate it. If you need anything else, just contact us, that’s what we’re here for. Thanks!
I had issues with billing and they quickly responded and resolved the issue as well as promptly issuing a refund. I highly recommend this service
Hi Dave, thank you for that great review and we appreciate you recommending us to others. If you need anything else, just contact us, we are here to help you. Thanks!
The CLN customer service was very escellent. Abigail was very warm and professional in processing my request over the telephone. I commend the wonderful business of CLN.
Hi Kevin, thank you for taking the time to reach out to us and recommend our services to others, it’s very appreciated. It is nice to know Abigail took care of everything for you. We are here to help, if you need anything else, just contact us. Thanks!
Had a accident with my subscription and the lady who helped me totally understood and took care of it no problem.
Hi Jessica, It is nice to know that our Customer Experts took great care of you. We appreciate you taking the time to review our service. Please contact us, if you need anything in the future. Thank you!
Had a wonderful experience with this site, I had questions and concerns and chatted with one of the reps Adrian. So fast and efficient, extremely helpful.
Hi Joanne:
Thank you for that fabulous review! We are happy to know that Adrian was able to resolve everything for you. If you need anything else, do not hesitate to contact us.
Best Regards,
Cover-Letter-Now
I used this service to write a cover letter for a potential job. Found the site on google. Was super easy to use, and once I created my letter and downloaded it, I used the live chat to cancel it so that I would not be charged in 14 days. The live chat agent, Limny, was very efficient, and cancelled the account within a few minutes. I was very pleased and would use the service again! Well worth the 1.95 I spent today.
Hi Gary:
Thank you for taking the time to review our services, it is greatly appreciated. It is nice to know that you had a hassle free experience and that Limny was able to resolve everything for you. Please feel free to contact us in the future if you need anything else.
Best Regards,
Cover-Letter-Now
Was able to put together a cover letter that landed me a job interview and a job offer. Couldn't have been easier. Did the live chat to cancel with Veronica and she provided exceptional service. Highly recommend
Hi Greg:
Congratulations! Thank you for that amazing review! We are very happy to know that Veronica was able to help you out with everything, we also appreciate you recommending our services. If you need anything else in the future, do not hesitate to contact us.
Best Regards,
Cover-Letter-Now
Perfect for creating a cover letter! I was so happy with my results that landed my dream job that I am ecstatic to call my now career!
Hi Jennifer,
We are excited that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Cover-Letter-Now
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robin, thank you for taking the time to review our services. We are happy to know that our expert was able to resolve everything for you and that we were of great help to you. If you need anything in the future, just contact us, we’re here for you. Thanks!