Dress came when they said it would and it fits great!
The dress came fast. Checkout was simple. Shipping cost was reasonable.
Great website, dress was easy to locate and checkout was simple.
Order arrived fast and dress was as beautiful as the picture
Shopping and ordering were easy and the delivery was as scheduled
I just ordered an already shipped an hour later that's fast
Shopping was quick and easy. The dress just was not satisfactory.
Very easy, quick shipping too! Very happy with the whole process!
The dress is beautiful. Keep in mind when ordering the dress runs true to size.
The return requires a lot of effort with pictures and pre- approval of the item.
The process was simple and delivery was simple. Only thing I would suggest better packaging.
Called and the rep was very informative and courteous and made it easy to order
Experience was very good and everyone was so helpful
And ready to answer any questions
Easy and efficient. Prompt delivery. Packaged properly
Love the website and selection. Shipping was fast and dress was even prettier in person.
Ordered crossed my fingers and prayed it would work out. And it did. Thank you
My dress was late but once it didn't come it fit perfect and was beautiful
I had three day shipping on this order, it's now been 6 days and still no sign of my dress, hopefully it come before Saturday!
My dress was delivered on time and is very beautiful. Very happy with my purchase.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.