The site was very easy to order with.I ordered my dress and received the dress on time.
Package Arrived! Nice material! Customer service was phenomenal and selection was also.
Love the dresses. Gave a recommendation to this website to multiple people
Dress for family wedding. I hope it's as pretty as it looks.
Dress for family wedding. I hope it's as pretty as it looks.
I ordered a beautiful silver gray gown and it is absolutely beautiful.
I sent a email a few days ago for a return and have not heard anything back
Thank you. Great work.
Dress is very beautiful and size is good
I called to confirm the size of the dress and was very impressed with the customer service
Delivery was fast and I was updated every step of the way
Great experience shopping. So many options of different dresses at great prices
Great experience shopping. So many options of different dresses at great prices
Want to return dress, already order in different color.
Wonderful and organized I loved how quick and easy the process was.
I received my dress promptly and appreciate the followup concerning the delivery.
I ordered a week before the event. Totally my fault. Got it the day before. It's pretty.
Went very well. Prompt, kind, and excellent service. Speedy shipping as well...
Everything was great. The dress, the delivery, and sizing. I loved it!
Dress is very high quality and fast shipping. Very satisfied with purchase.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.