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CostwayReviews 1,176

2.6

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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

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5,266 reviews

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Florida
1 review
0 helpful votes
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Prompt delivery
May 26, 2023

Item was shipped promptly. Actually received it before the estimated delivery date. The a/c has to be installed so I can't review it's performance

Date of experience: May 26, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Virginia
2 reviews
0 helpful votes
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Quick and easy process…. Thanks for making this an awesome transaction. Looking forward to getting my order.

Date of experience: May 26, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Looks good
May 26, 2023

It was easy to order on line i really thank you for the fast conf on my phone so fast guess ill have to waite and see how the rest goes but satisfated so far

Date of experience: May 26, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Washington
1 review
0 helpful votes
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Good experience
May 25, 2023
Updated review

No problem with the purchase. It was very easy. The website has everything we need and has good presentation. It was easy to navigate and purchased the product that we need. I would recommend
People to visit Costway website and get the thing they need.

Date of experience: May 25, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


No problem with the purchase
May 15, 2023
Previous review

No problem with the purchase. It was very easy.

Date of experience: May 15, 2023
Wisconsin
1 review
0 helpful votes
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It was mind blowing
May 25, 2023

Excellent,fun the way she likes it. I earned a ton of points

Date of experience: May 25, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Great service
May 24, 2023

Had not used before. A friend recommended it. Found what I wanted quickly at a very good price.

Date of experience: May 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Connecticut
1 review
0 helpful votes
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Product expedite
May 24, 2023

QUICK AND EASY TO ORDER was on time I had to put it together, but ti is worth it.

Looking to do more ordering, prices are reasonable.

Date of experience: May 24, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Rattan couch set
May 23, 2023
Updated review

Updated: customer service was able to correct my order and issue the refund as well as shipping the correct order in time.
Original:When prompted to create and account my car was emptied. I had to go back and find the items again. It also seems that the price was higher when I went back to add one of the items after I created the account.

Date of experience: May 23, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


When prompted to create and account my car was emptied
June 12, 2023
Previous review

When prompted to create and account my car was emptied. I had to go back and find the items again. It also seems that the price was higher when I went back to add one of the items after I created the account.

Date of experience: May 13, 2023
Texas
2 reviews
0 helpful votes
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Always pleased!
May 23, 2023

Fast, Easy, and No Confusion. Costway always has what I'm looking for.

Date of experience: May 23, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Ohio
1 review
0 helpful votes
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Very Easy Vaery Fast
May 23, 2023
Updated review

Very easy to place an order. Item arrived within about a week, tracking was provided. There is a one year guarantee on the drafting chair I ordered.Price was great compared to other similar products on other sites.30 days for returns. The Costway experience was great. Now to see how the product actually holds up.

Date of experience: May 23, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Ver easy to place an order
May 9, 2023
Previous review

Ver easy to place an order. Guarantees offered sound better than most. Returns if needed seem as if they would be hassle -free.

Date of experience: May 9, 2023
New Jersey
2 reviews
0 helpful votes
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Very satisfied.
May 21, 2023

Good exchange. Very satisfied with this product. Meets all my needs.

Date of experience: May 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Minnesota
1 review
0 helpful votes
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Costway TV stand
May 21, 2023

Delivery was on time. My son in law put it together within minutes. Cost was a great price $125.00 for exactly what I was looking for...and needed. C

Date of experience: May 21, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Fire pit sags
June 18, 2023
Updated review

My 3rd review. I was very happy but am again disappointed. I have a fire pit that weighs over a 100 pounds and dosent work. I was sent a replacement but am very disappointed to be told I can't buy or order parts for the one sent that didnt work. I am disabled and will have to pay for someone to remove it and a dump fee...rather than send me parts to fix it and have a back up. Now it's not only another inconvenience but it's costing me money! Makes no sense to me? Very disappointed again

Date of experience: May 19, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


Firepit
May 1, 2023
Previous review

I couldn't ask for better customer service! I received a firepit that would not stay lit. It was replaced and rushed to me before my family event! I will ALWAYS order from COSTWAY first! Very satisfied customer!
Christina

Date of experience: May 1, 2023
New Hampshire
1 review
0 helpful votes
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I got a coupon discount for signing up and the porch swing I bought was shipped and delivered quickly!

Date of experience: May 19, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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The 2 chairs and pads are great
May 19, 2023

Great., prices and easy to find. Yes very satisfied.

Date of experience: May 19, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Mississippi
2 reviews
0 helpful votes
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Speedy delivery
May 18, 2023
Updated review

Ordering and delivery was very easy. We'll have to comment later on the quality of the items but I definitely love the free shipping. It pretty much sealed the deal

Date of experience: May 18, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Not sure until I receive my merchandise
May 8, 2023
Previous review

Not sure until I receive my merchandise

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
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Shopping was nice and easy, delivery in time as scheduled, packing accurate, no missing parts, construction was easy and well described. Overall experience - beyond expectations.

Date of experience: May 18, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Florida
2 reviews
0 helpful votes
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Return items
May 18, 2023

Would like to return the items I purchased. How do I go forward with a return?

Order#*******2854

Date of experience: May 18, 2023
Nancy L. Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Maryland
1 review
0 helpful votes
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Very satisfied
May 17, 2023
Updated review

Great customer service. Responsive and friendly. I would recommend this item.

Date of experience: May 17, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Tried applying my coupon for signing up and it wouldn't...
June 6, 2023
Previous review

Tried applying my coupon for signing up and it wouldn't accept it

Date of experience: May 7, 2023
Texas
1 review
0 helpful votes
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Cats
May 17, 2023

Very nice! Thank you! Went together nicely! All parts was there and Nothing was damaged and was delivered in a reasonable amount of time!

Date of experience: May 17, 2023
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States