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CostwayReviews 1,176

2.6

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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

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5,266 reviews

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Georgia
1 review
0 helpful votes
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Very happy
May 1, 2023

Liked the chairs and ordering was easy. The chairs were the perfect side for what I needed

Date of experience: May 1, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Tennessee
1 review
0 helpful votes
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Excellent Product
April 30, 2023

I've been looking everywhere for affordable Raised Bed Planters with the trellis. So glad I came across Costway today. My order arrive 4 days later, much earlier than expected. I was pleased with the quality. It was exactly as shown online.

Date of experience: April 30, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Michigan
2 reviews
0 helpful votes
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Great product
April 29, 2023

Found what I wanted :) product is great quality
The pricing was great! Looking forward to spending hours trout fishing with the tube

Date of experience: April 29, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Missouri
1 review
0 helpful votes
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Lots of choices. Great reviews. Quality products at a great price!

Date of experience: April 29, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Good customer service
April 28, 2023
Updated review

The online experience was horrible, but the customer service agents are very helpful.
Excellent product, well made.

Date of experience: April 28, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


My items were bounced out of my cart and my credit...
May 18, 2023
Previous review

My items were bounced out of my cart and my credit card info was wiped more than once. Very tedious online experience.

Date of experience: April 18, 2023
Missouri
1 review
0 helpful votes
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The kids love it.
April 28, 2023
Updated review

Would like to see higher weight limits for 8 year olds. Love the options for girls.

Date of experience: April 28, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.


Great!
April 24, 2023
Previous review

Great! Did not see the extended warranty offered.

Date of experience: April 24, 2023
Wisconsin
1 review
0 helpful votes
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Ordering and delivery great but terrible instructions. I did have to run after one screw but otherwise no problem. Looks nice, love it

Date of experience: April 28, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Kentucky
1 review
0 helpful votes
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High chair
April 27, 2023
Updated review

Took me more than I thought it was to get everything processed in ordering your product. Didn't realize I ordered two of them because I went back and did it again before i ended the order to make sure I ordered just one. Then I called you all and was told I ordered two. And then the lady told me that I had to wait till she talked to somebody but she could cancel it which I thought was weird. So then I emailed you guys that's when something got done and you guys cancel that one order. I was really nervous if this was a scam or not but I found it it wasn't we got the product and I'm very happy with it. Thank you! I gave it a 4 star because I did have some issues. The issue was that you can't look at you order unless you log on and then you log on and you can review your order till it's actually shipped,.That is not good if you want to cancel or change something on your orde once it's processed.

Date of experience: April 27, 2023
Nancy L. — Costway Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.


Took me more than I thought it was to get everything...
May 15, 2023
Previous review

Took me more than I thought it was to get everything processed through.

Date of experience: April 15, 2023
Alabama
3 reviews
0 helpful votes
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The communication, shipping, and installation of the gazebo all went very smoothly. The only issue I have, and it's really a manufacturing issue (AND something that was described in the item, but that I missed), is that the roof edges have grommets for drainage - except it drain right into the inside of the gazebo. Guess they don't make gutters for these things! Otherwise, a great experience and a great price, absolutely worth it - just need to come up with a water catch!

Date of experience: April 26, 2023

Smooth sailing so far
March 17, 2023
Previous review

Smooth sailing so far

Date of experience: March 17, 2023
Texas
1 review
0 helpful votes
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Received order
April 26, 2023

Great service! I will purchase again from this company

Date of experience: April 26, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Happy
April 25, 2023
Updated review

Love that there was chat available to ask a question before purchasing. Love this cute little dryer! Works well and the gray color blends in our bedroom. I found coupons confusing. And would be great to put the warranty on the web page.

Date of experience: April 25, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Coupons are too confusing
May 15, 2023
Previous review

Coupons are too confusing. Causing me to spend too much time. Please just create a clear price. Put a clear warranty on the page.

Date of experience: April 15, 2023
Nevada
1 review
0 helpful votes
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Easy to use
April 24, 2023

Order was filled and updated quickly, delivery was made as expected.

Date of experience: April 24, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

New Jersey
1 review
0 helpful votes
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Patio furniture
April 24, 2023

Great place, great value instructions are terrible to follow. Overall great product

Date of experience: April 24, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Shower Bench
April 24, 2023

Easy order, fast delivery. Extremely satisfied.
My product came very quickly.
Love my shower bench.

Date of experience: April 24, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Costway products are worth it!
April 23, 2023

The Costway product we have now has been awesome! The one we recently purchased is awesome also! My son has panic attacks and with the remote control available he can get relief with the very cool air. Definitely will be purchasing another one soon!

Date of experience: April 23, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Arizona
1 review
0 helpful votes
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Great Addition to Emergency Kit
April 23, 2023

Initially some minor issues finding desired product and discount code but resolved in short order. Final price with free shipping beat retailer offering. This unit is needed to enhance disaster preparedness. Combined with multiple solar generators, I can refrigerate perishables, cook food, and make coffee when the commercial electric power fails.

Date of experience: April 23, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Outdoor furniture
April 23, 2023
Updated review

Very easy and great items and great customer service

Date of experience: April 23, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Operator helped out
April 18, 2023
Previous review

Operator helped out

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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Turquois 2 seat Glider
April 21, 2023

From start to finish, very easy to order item. Also happy to get a coupon as well toward my purchase. Assembly by husband & me was a little confusing to follow, but was finished after a few hours. Really love our new glider! Goes well with our blue colors on our patio!

Date of experience: April 21, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Nice gazebo chairs with table.
April 21, 2023

Received both chairs and table in one box. Assembly took a little while due to hole alignment.
Fixed material to make it work. Chair are strong, seem to be a bit lower than expected. It is about
2 inches short than other chairs I have.of the same material. Still comfortable and looks good.
Worth it may ever buy two more to replace older chairs.

Date of experience: April 21, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
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Good
April 21, 2023

Detailed product description and choices.Very seamless and like the payment options provided. Recommended.

Date of experience: April 21, 2023
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States