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Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 23rd among Marketplace sites.
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Liked the chairs and ordering was easy. The chairs were the perfect side for what I needed
I've been looking everywhere for affordable Raised Bed Planters with the trellis. So glad I came across Costway today. My order arrive 4 days later, much earlier than expected. I was pleased with the quality. It was exactly as shown online.
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Costway inc.
Found what I wanted :) product is great quality
The pricing was great! Looking forward to spending hours trout fishing with the tube
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Costway inc.
Lots of choices. Great reviews. Quality products at a great price!
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Costway inc.
The online experience was horrible, but the customer service agents are very helpful.
Excellent product, well made.
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Costway inc.
My items were bounced out of my cart and my credit card info was wiped more than once. Very tedious online experience.
Would like to see higher weight limits for 8 year olds. Love the options for girls.
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Costway inc.
Ordering and delivery great but terrible instructions. I did have to run after one screw but otherwise no problem. Looks nice, love it
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Costway inc.
Took me more than I thought it was to get everything processed in ordering your product. Didn't realize I ordered two of them because I went back and did it again before i ended the order to make sure I ordered just one. Then I called you all and was told I ordered two. And then the lady told me that I had to wait till she talked to somebody but she could cancel it which I thought was weird. So then I emailed you guys that's when something got done and you guys cancel that one order. I was really nervous if this was a scam or not but I found it it wasn't we got the product and I'm very happy with it. Thank you! I gave it a 4 star because I did have some issues. The issue was that you can't look at you order unless you log on and then you log on and you can review your order till it's actually shipped,.That is not good if you want to cancel or change something on your orde once it's processed.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
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Costway inc.
Took me more than I thought it was to get everything processed through.
The communication, shipping, and installation of the gazebo all went very smoothly. The only issue I have, and it's really a manufacturing issue (AND something that was described in the item, but that I missed), is that the roof edges have grommets for drainage - except it drain right into the inside of the gazebo. Guess they don't make gutters for these things! Otherwise, a great experience and a great price, absolutely worth it - just need to come up with a water catch!
Great service! I will purchase again from this company
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Costway inc.
Love that there was chat available to ask a question before purchasing. Love this cute little dryer! Works well and the gray color blends in our bedroom. I found coupons confusing. And would be great to put the warranty on the web page.
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Costway inc.
Coupons are too confusing. Causing me to spend too much time. Please just create a clear price. Put a clear warranty on the page.
Order was filled and updated quickly, delivery was made as expected.
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Costway inc.
Great place, great value instructions are terrible to follow. Overall great product
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Costway inc.
Easy order, fast delivery. Extremely satisfied.
My product came very quickly.
Love my shower bench.
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Costway inc.
The Costway product we have now has been awesome! The one we recently purchased is awesome also! My son has panic attacks and with the remote control available he can get relief with the very cool air. Definitely will be purchasing another one soon!
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Costway inc.
Initially some minor issues finding desired product and discount code but resolved in short order. Final price with free shipping beat retailer offering. This unit is needed to enhance disaster preparedness. Combined with multiple solar generators, I can refrigerate perishables, cook food, and make coffee when the commercial electric power fails.
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Costway inc.
Very easy and great items and great customer service
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Costway inc.
From start to finish, very easy to order item. Also happy to get a coupon as well toward my purchase. Assembly by husband & me was a little confusing to follow, but was finished after a few hours. Really love our new glider! Goes well with our blue colors on our patio!
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Costway inc.
Received both chairs and table in one box. Assembly took a little while due to hole alignment.
Fixed material to make it work. Chair are strong, seem to be a bit lower than expected. It is about
2 inches short than other chairs I have.of the same material. Still comfortable and looks good.
Worth it may ever buy two more to replace older chairs.
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Costway inc.
Detailed product description and choices.Very seamless and like the payment options provided. Recommended.
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Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.