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Costway UK

How would you rate Costway UK?
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GB
1 review
0 helpful votes
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Unbelievable Easy Experience
July 22, 2023

Excellent choice of goods. Excellent prices. Easy to navigate website, very quick delivery. I would have no hesitation in recommending them.

Date of experience: July 22, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Wine rack
August 2, 2023

Product description not accurate online. Box arrived with 'components' in their hundreds to construct the wine rack bit by wooden bit.

Date of experience: August 2, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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A very good walker.
January 25, 2023

I am very pleased with my purchase,its very light to carry,it looks good,and the price is good,thank you Costway,regards Tony.

Date of experience: January 25, 2023
Aileen X. Costway UK Rep
over a year old

Thank you for your trust and support. We will do much better in the future to bring you better products and services!

GB
1 review
0 helpful votes
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Shower stool
July 22, 2023

Easy to place an order. Quick to arrive. So far the stool has been very useful in our shower cubical.

Date of experience: July 22, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Good size
August 4, 2023

Quick delivery.kids love trampoline think was easy to put up? Didn't take partner long to assemble it.heard no loud grunts!

Date of experience: August 4, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Camping
May 14, 2023

Good choices. Our camp bed and unit are fantastic and great quality. Only downfall was,took quiet a while to arrive

Date of experience: May 14, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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No delivery
August 15, 2023

No delivery. Still waiting now given up. To be fair I blame DHL more than Costway but no support as to why the item has not arrived.

Date of experience: August 15, 2023
Nancy L. Costway UK Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Mini bar / storage
July 11, 2023
Updated review

Bigger than expected, lots of space and good/heavy quality. Had a slight scratch but so not visible so ok.

Date of experience: July 11, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.


Easy process and looking forward to seeing the product
July 1, 2023
Previous review

Easy process and looking forward to seeing the product

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Lovely Christmas Tree
November 12, 2022

Fast delivery and well packaged. Very happy with my fibre optic Christmas tree and would use this company again.

Date of experience: November 12, 2022
Aileen X. Costway UK Rep
over a year old

What a delightful and exciting time it is when reading your praise! Thank you for your trust and support. Looking to more cooperation in the future!

GB
2 reviews
0 helpful votes
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Single sofa bed
April 10, 2023

Very good and efficient service can't complain l would highly recommend this company to my friends and family

Date of experience: April 10, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Comfy
September 15, 2022

I am delighted with my lounger. Very comfortable. Fits well in my living room. Also my granddaughter adore it, as it's low down for her.

Date of experience: September 15, 2022
Emma D. Costway UK Rep
over a year old

Dear customer, what a delightful time it is when reading your review! Thank you for your trust and support. There will be better service and quality to bring with you.

GB
1 review
0 helpful votes
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Garden Storage
June 5, 2023

Everything arrived on time and was pretty easy to put together on my own. The chests were particularly good quality and look great. Really pleased.

Date of experience: June 5, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Good apart from your DHL service very poor.
December 27, 2022

No Promised Discount never appeared - no discount unhappy promises not delivered, Alas discount did not appear as a new customer When is that due to be paid?

Date of experience: November 27, 2022
GB
1 review
0 helpful votes
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Cost way purchases
February 27, 2023

Ordering and delivery very smooth. Fast delivery, notifications brilliant.
Will purchase other items.
Yes 5 from me

Date of experience: February 27, 2023
Aileen X. Costway UK Rep
over a year old

Thank you for your positive feedback! We're thrilled to hear that your experience with our ordering and delivery process was smooth and that you found our notifications helpful. We hope you enjoy your purchase and we look forward to serving you again in the future!

GB
1 review
0 helpful votes
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Reliable
September 16, 2022

Customer service was excellent. I had a little problem with delivery but was solved quickly. Thank you!

Date of experience: September 16, 2022
Emma D. Costway UK Rep
over a year old

Thank you for your support to Costway. With your encouragement, we will do much better in the future to bring you better services.

GB
1 review
0 helpful votes
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Fast, no nonsense delivery
March 18, 2023

We ordered a treadmill; payment process was easy. It was delivered within 2 working days

Great service

Date of experience: March 18, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Costway is good, but my experience was bad.
April 22, 2023

Costway is a good company, they delivery my order the second day at great speed.

Why my experience was bad? It was the problem of the manufacturer and DHL.
DHL get my parcel the next day as I said above, and DHL's tracking show it will delivery on 15/Mar, but I can only get the parcel until 20/Mar.

After I receive the parcel, the colour inside was incorrect. The box shown it is "Black" colour which was I ordered, but inside is "Dark Brown" Colour, it was obviously the manufacturer pack wrong colour inside the box.

After I report to Costway, customer service "Tertia" help to replace the parcel. They booked DHL to return the parcel on 22/Mar, after I wait at home for a whole day, DHL not come to my home. "Tertia" check DHL's tracking, DHL said they arrived and I was not at home, I immediately check my CCTV, nobody arrived my home.

"Tertia" help to book again today 23/Mar, again DHL was disappeared.

Although I got bad experience, but it was no involve Costway, it's the problem of the manufacturer and DHL which Costway cannot control, Costway is also a victim. Costway gave me fast response and follow up everything, they done a very good job. I will surely recommend Costway to you.

Special thanks to "Tertia" follow up this case every day.

Date of experience: March 23, 2023
Nancy L. Costway UK Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Toy boxes
December 2, 2022

I have not opened yet as they are christmas presents but ordering and delivery was spot on, no hassle and quick delivery. Thank you

Date of experience: December 2, 2022
Aileen X. Costway UK Rep
over a year old

So delighted to hear that you are satisfied with the order and delivery. Thank you for your trust. Have a nice day!

GB
1 review
0 helpful votes
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Great
September 15, 2022

Excellent service put the gazebo up good size nice quality, mine erected over a hot tub wit gazebo lights and ventilation is good too.

Date of experience: September 15, 2022
Emma D. Costway UK Rep
over a year old

Dear customer, we are pleased you were happy with our products and services. Have a nice day!

GB
1 review
0 helpful votes
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Wooden out door box
July 25, 2023

Releaved to find this and had timely delivery. However is not as robust or big as I thought it would be but overall a good product.

Date of experience: July 25, 2023
Nancy L. Costway UK Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Overview

Costway UK has a rating of 3.3 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway UK most frequently mention quick delivery, good quality and great product. Costway UK ranks 14th among Marketplace sites.

service
4
value
4
shipping
2
returns
1
quality
3
This company responds to reviews on average within 3 days

Instant Feedback

931 reviews