I've purchased from Corset Story for a number of years and have always been delighted with the products and the service. For me they are a reliable company who offer a large and varied selection of beautiful corsets which are well made. They fulfill orders in a timely manner and use appropriate packaging which has always arrived in good condition. The sizing guidance they give is very useful and its usually clear if a corset is fashion or waist training so you don't make a mistake. I will continue to use them.
I have ordered 3 corsets from Corset Story within the last 12 months and I have loved all of them. Really good prices, and they usually have sales which is an added bonus.
Being a plus size girl Im so pleased I can finally find corsets that fit really well and look flattering, without being super expensive. Will definitely be ordering from them again.
Great value corsets that are well made. I've bought 2 corsets from Corset story over the years and have been extremely satisfied with both the product and the customer service. When i wear them on nights out i always receive compliments. I would recommend this company and would buy from them again
I have bought many corsets from this wonderful place, often buying upto 4 at a time usually when they have their excellent offers on. There has never been a time when I have felt dissatisfied or been inclined to return any. I get many compliments on my corsets as I wear corsets most weekends and always feel great. So thankyou for all your hard work in keeping such a wonderful site available xx
Cannot rave enough about this site and the quality of my corsets. I am a tad on the larger side and frankly not able to buy off the rack in stores. After taking some careful measurements (with guidance from their website) I picked out a few different styles of corsets. I loved every single one that I received! They were exactly as described. There were some tips for self lacing that I had to get used to. I ended up figuring out some personal preferences about the styles I prefer with my body shape. I cant wait for my next order. The only down side is that it is an international order, so you do have to wait a bit for shipping time, BUT the quality is WORTH IT!
Buyer beware
I would not waste my time or money.
I ordered 4 corsets that were supposed to be delivered but never received the package.
They have horrible customer service!
Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution.
All their emails state "we are waiting for DHL to respond" while they do nothing to help me.
Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago.
Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service.
If you buy you might have the same problem if you live in the USA.
I would try timeless trends or orchard corsets.
Do not buy from them.
Bought two corsets from Corset Story, one black and one white to try and slim down my waist for the wedding this summer. They are stunning, very feminine and amazing quality. The best thing was I did not have to spend a fortune! I would highly recommend Corset Story whether you what to slim down or just look and feel super sexy no matter the occasion :)
I've been wearing corsets for the last 7 years or so and corset story remains the best site I've found so far. Their corsets can be a little pricey but they are well worth the cost, I have several that I've owned for a few years now and worn with some regularity and only one is really starting to show signs of wear. My only complaint is that I have a smaller torso so most of their styles are too long for me, but I'm always able to find a way to make it work.
All the corsets I bought from this company have been amazing.The selection is fabulous, once you chose it arrives fast, then the quality is there too.
I have purchased several corsets from corset story ( and yes, I always wait for the offers!). The quality is second to none, and have been amazed that I can get a boned long line corset for around £30 when previously I was spending £70 - £110 elsewhere. Postage has always been prompt. My only complaint would be the strings on occasion have been ridiculously long, and when I've attempted to shorten them myself they have frayed, but I've simply replaced them with ribbon.
The corset I received was excellent (long line brocade) and when I decided to have some lace added by a dressmaker she raved about the quality of it.
I noticed somebody seemed to confuse this business with dresslily but they have been in business for years and have nothing to do with these dresslily people as far as I know! I know for sure Corset Story sell great quality stuff for good prices and often have sales which are amazing value, which is why I am a loyal customer.
I have purchased several items from Corset Story and their products are excellent quality and really good prices. Delivery was fast and they were great to deal with when I needed to swap sizes. Highly recommend!
I have used Corset Story for years now and have bought in excess of 10 corsets from them.
Every time they've arrived quickly and are exactly as described. The quality is excellent. I will be shopping here for a bridal corset for my big day and would have no qualms recommending them to anyone.
I've been a customer with Corset Story for several years now, I've always found them to be the most reliable and trustworthy company, they've always answered all questions and queries speedily and comprehensively, as a larger sized lady I find that they also cater to my size well and provide very good offers for their customers. I would recommend this company for anyone trying to find a good quality corset from a trusted company.
I highly recommend this place. As a big lady it's really hard to find not only corsets that fit, but ones that actually make you feel attractive. This place has a wide variety of styles and sizes to suit a vast range of people. Thanks guys!
I've made multiple orders from Corset Story over the past few years. I really can't fault them - the items are always as or better than expected, delivery is fast, and prices are amazing. I <3 corset story :)
I have purchased a number of corsets from Corset Story, all have been of excellent quality and at a fantastic price. My orders are always fulfilled quickly and I've never had any issues. You will not find better than Corset Story for steel boned corsets.
I'd never bought a corset before, and found the company superb in helping me find the right size, as I'm a big girl. Been a customer for about 4 years.
This is a UK company, which has never to my knowledge been known as or associated with DressLily.
This company produces top of the range products of great quality whilst retaining a more than reasonable prices.
Extremely pleased with the corset, was exactly as discribied in fit and colour, excellent.
I ordered on March 6th with 1 pre-order. They hold your entire order, if it includes a pre-order, until complete--per time of order this was to be March 30th. To date, April 4th, the item was put back "in stock" and is now back in "pre-order" for May.
MY ORDER WAS SKIPPED/NOT SHIPPED IN THIS PROCESS AND THE ONLY "CUSTOMER CARE" HAS BEEN TWO OF THE SAME FORM LETTERS WHICH BLATANTLY MISREPRESENT THEIR "PROCESS," MAKE EXCUSES, AND OFFERS NO SOLID SOLUTIONS (EXCEPT A REFUND THAT DOES NOTHING TO COVER INTEREST PAID OR OTHER DAMAGES CAUSED BY THE MERCHANDISE THEY HAVE HELD FOR A MONTH--MY PART OF THE TRANSACTION "PAID IN FULL."
Sincere apologies for the issues Tiffany
We are currently having a lot of issues with our customers pre-order's due to various delays with the supply chain and border control. We have been emailing customers to apologise and inform everyone of these issues.
In our last email we explained that we felt we could resolve these delays in one of 3 ways;
I) You are more than welcome to select an alternative in stock design to be shipped in place of the pre-order corset which you are waiting for. We could them amend your order and ship your order to you straight away
Ii) We could cancel your order and refund you in full
Iii) If you are happy to wait for your order we will be shipping your parcel as quickly as possible as soon as the shipment with your pre-order corsets arrives
Our website clearly shows which corsets are in stock and available for immediate shipping. We also offer a selection of corsets on a -pre-order basis. Our website show estimated delivery times for these designs and the basket, checkout and order confirmation email all let customers know that select pre-order designs will delay your parcel from being shipped. Unfortunately partially shipping orders on the "4 for 1 Multibuy" offer causes a lot of problems with shipping, customs clearance and returns.
We have apologised for the delays and the inconvenience this has caused. I am more than happy to amend your order for you if there is an alternative design you might like in place of the pre-order corset, all I would need to know is which corset you would be happy to receive
Apologies once again, let me know how we can best resolve the situation
Answer: Hello Emily Thank you for messaging today. I think we have finished making your corsets for your order from the 3rd December (I am afraid without your full name, order number or email address I can not confirm that I am looking at the correct order), we have not yet uploaded your order tracking details which may be causing the confusion with the tracking. Would you be able to message me at sales@croset-story.com, I am sure I can help resolve the issue, we do not have any details of your yahoo email account so I would expect the issue you have highlighted is being caused by your browser Thanks once again
Answer: Good Morning Emily Thank you for contacting us, I think I can your order in our systems but I don't have your order number or full name to confirm, it looks as though you placed your order on the 3rd December and have selected 2 pre-order designs which were advertised with a 2-4 week production time. Assuming I am looking at the correct details we have finished making your corsets and have shipped your parcel now but I am yet to upload your tracking details to your order (which I will do later on today) If you would like to email us at sales@croset-story.com with your name and order number I am sure I can help further
Answer: Good morning, we sent out a newsletter to our customers which had a link to leave a review on the Sitejabber site. Hope this helps
Answer: It really depends on what you want and need. Check out Lucy corsetry she's great. A well of knowledge.
Corset Story has a rating of 3.9 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Corset Story most frequently mention customer service, several corsets and fast delivery. Corset Story ranks 1st among Corsets sites.
Hello Rebecca
I am sorry that your parcel has not arrived on time. I have messaged you on numerous occasions to explain the process I have to go through with the couriers. All parcels are fully insured, we state that parcels usually will be delivered within 3 business days, at the time you are leaving this rather scathing review your parcel is 1 day late.
I appreciate you are frustrated, I have emailed several times over the weekend to reassure you that I will resolve the situation, I have to allow DHL to investigate the situation to see if they can locate your parcel and deliver it, I did explain that this will take a week. Unfortunately I can not speed the process up. We shipped your parcel from the UK as promised last week, it arrived at LAX within 24 hours where it should be delivered to you but seems to be stuck. I am sorry for the inconvenience but you review is pretty unfair, not too mention really damaging to our brand.
We are still working closely with our Account Manager at DHL to resolve the situation. I have explained that as soon DHL have concluded their investigation you will either have received your parcel, or we will ship a replacement or refund you in full
Apologies once again, I will continue to work to resolve the situation