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Cool Frames

How would you rate Cool Frames?
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New York
1 review
0 helpful votes
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Good experience
September 2, 2023

Easy to use the website, no issues with ordering or delivery process.

Date of experience: September 2, 2023
Virginia
1 review
0 helpful votes
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Fast and accurate
August 26, 2023

Easy to order, great selection. Just what I was looking for.

Date of experience: August 26, 2023
New York
2 reviews
0 helpful votes
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Smooth transaction
July 23, 2023

Always a smooth, pleasant, fairly priced transaction with this company.

Date of experience: July 23, 2023
California
1 review
1 helpful vote
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Cartier Santos
June 26, 2023

First pair of Cartier's and was iffy to order but they came out great

Date of experience: June 26, 2023
Vivian Z. Cool Frames Rep
over a year old

Hi Patrick!

Thank you for trusting us with your first pair of Cartier's! We're so happy to hear you love your new glasses. If you have any questions of need any further assistance, please don't hesitate to reach out. We're here for you!

Warmly,
The Cool Frames Team

Ohio
1 review
0 helpful votes
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Love the glasses will order from them again
April 28, 2023

The frames was on back order but they still came in at a good time so I'm very satisfied

Date of experience: April 28, 2023
New York
1 review
0 helpful votes
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Took too long to ship
May 28, 2023

Ordered just frames, no lenses. Per the website, 1-4 business days to ship. Took 7. Not acceptable.

Date of experience: April 28, 2023
Washington
1 review
0 helpful votes
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GREAT!
July 22, 2023

Beautiful glasses, easy process. Thank you very much!

Date of experience: July 22, 2023
Canada
1 review
0 helpful votes
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Happy with the product
June 27, 2023

Frame received as described. Good price. No foreign exchange needed for Canadian customers.

Date of experience: June 27, 2023
Canada
1 review
0 helpful votes
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Marc Jacob sunglasses
May 22, 2023

Happy with the purchase! Fit well & are comfortable.

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Another perfect order
July 27, 2023

The best company for all optical needs hands down.

Date of experience: July 27, 2023
California
1 review
0 helpful votes
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Great service
April 29, 2023

Will order from them again. Great service. Nice people. Good merchandise.

Date of experience: April 29, 2023
Minnesota
1 review
0 helpful votes
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Great eyeglass frames.
July 25, 2023

Very easy to order online. Great fair prices.
Convenient & efficient!

Date of experience: July 25, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great products. Good price. Fast shipping.
April 29, 2023

Easy to find lenses I required. Nice sale. Good selection.

Date of experience: April 29, 2023
Arizona
1 review
0 helpful votes
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USBP, TCA-SOD
June 29, 2023

Third year in a row ordering with Cool Frames. Another successful order. Thank you!

Date of experience: June 29, 2023
Massachusetts
1 review
0 helpful votes
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Easy...the hard part is picking out the right frames!

Date of experience: April 6, 2023
California
1 review
0 helpful votes
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So easy
May 1, 2023

Took my order applied insurance - all great service.

Date of experience: May 1, 2023
Connecticut
1 review
0 helpful votes
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Great frames
April 30, 2023

Absolutely amazing service and so affordable had exactly what I needed

Date of experience: April 30, 2023
South Carolina
1 review
0 helpful votes
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Great
April 30, 2023

Hella Good no prob took there time glasses arrived safely

Date of experience: April 30, 2023
GB
1 review
0 helpful votes
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Very pleased
June 30, 2023

Prompt efficient service from ordering to delivery
Frames are just what I wanted and good price too

Date of experience: June 30, 2023
Virginia
1 review
0 helpful votes
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Great service
June 12, 2023

Easy ordered and they delivered great service just as expected

Date of experience: June 12, 2023

Overview

Cool Frames has a rating of 3.6 stars from 1,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 10th among Sunglasses sites.

service
468
value
36
shipping
39
returns
27
quality
32
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4,950 reviews