Cool Frames has a rating of 4.1 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 11th among Sunglasses sites.
Great customer service with inexpensive brand name products and fast shipping
Saw these frames in a store and found them on line here for 40% less. Easy to order
My schnauzer has a distinct attraction for cool frames. I purchase your frames two at a time because loves to chew them up. I may have to increase my numbers.
Very happy. What can I say. Postage estimate of arrival for product precise, top quality product. Have owned a two pair previously (Black and Tortuous shell frame models) for some time now. Accidentally broke them, my fault. Would like aTortous shell pair again. Perhaps one day soon. More than impressed with the style purchased. Thank "Cool Frames". Regards Robbie.
Too difficult to contact. I have an order in place now but cannot speak to anyone. Your glasses are great but cannot seem to get them here on my face. Smh
I had the pleasure of collaborating with Doreen, Anastasia and Inna, they assisted with me with the purchase of my frames.
They were professional, knowledgeable, patient and pleasant.
I plan to make another purchase shortly, I hope they will be available to assist me.
I was told that I will receive a 5% refund because the frames I choose was not in stock but I still has not receceived it.
Frames I thought I was never going to find again and discounted, love the style.
I was unfortunate to lose same frame overseas last year and so upset about it.
Happy cool frames had same one in stock.
Highly recommend! Great variety of frames.
Order came in no time.
Thank you! Cool frames.
Excellent service and super attentive! Note 1000! I was very well attended to by the online service.
It was easy getting frames here and they were just what I ordered. I would have appreciated more communication on the status of my order, but it arrived in time.
My frames got delivered to the wrong address and customer service was super helpful about getting them back and shipping them to me. I get complimented on these frames all the time, they are my favorite glasses I own
Genesis was wonderful to work with. In LOVE with my new prescription Ray Ban Ferrari's! Thank you for your service :)
My husband loses his glasses. They are always falling off. When he was in single lens I would buy several pairs at a time. As he moved to progressive lens that was no longer feasible. We're on the 3rd pair of progressives since September (6 months) but I think these are going to work great, rather than straight arms, these curve around the back of his ears. No more falling off. He says they are the best glasses he's ever had and less than a third the price of buying at the optometrist office! 😊👍
It took 24 days to receive my glasses from order to delivery. Considering it took 16 days to get a pair from my eye doctor and 10 days to get a pair from Warby Parker, the wait time is substantially longer than what competitors provide
I was told my frames were back ordered and they'd be 1-2 weeks 3 times now (6 weeks from original order) It's been up to me to contact them every time as they've never made an effort to contact me other then the day after my initial order. I will be asking for a refund next time, seems like there's no effort to actually fill my order and they're gonna continually string me along indefinitely
Received glasses. Nose piece too tight, hurt in few minutes and need to take off glasses. Afraid to break them. Overall glasses okay.
Great service and selection. Have neen looking for these frames everywhere since mine were stolen a few years ago!
Very good. I'll loved since the beginning and it build trust.
Answer: We do! You can find them here: https://www.coolframes.com/glasses/kate-spade-eyewear/bellamys-womens-designer-sunglasses.html
Answer: Online order
Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses