CoolEssay has a consumer rating of 3.13 stars from 8 reviews indicating that most consumers are generally satisfied with their purchases. CoolEssay also ranks 524th among Essay Writing sites. The most common issues with CoolEssay are around customer service, which is not as good as expected by some customers.
I have been using Coolessay.net for around 5 months for now and they completed about 10 assignments for me. I am very impressed by this service and I am very sad that some people are trying to tell that it is a scam. Some papers were simply amazing and I submitted them with the highest grades, however, there were times when I asked for revisions and even for a refund once as my assignment was quite complex to be done. But no matter what I can tell that my experience with this professional company could be only estimated as the "best one" as there was always a person from the support team to help me with understanding and resolving each issue individually. Let me clarify my points. First of all, when I asked for revision the first time, they did it very fast and included almost all my comments so the work was much better than previously. I asked for 3 revisions for one assignment and at the end of the day I got what I really wanted. I guess that everyone should be ready to get a work that will look different to what you are expecting at the first time, as when you allow another person to do your paper,you should clearly understand that this person may and will (for sure) have different thoughts, beliefs and ideas to write your paper. It is obvious that even if your writer uses all your instructions they still can perform a work that looks different to what you are expecting. However, they never refuse to revise it and change it if you indicate your clear comments about it .Once I even asked for a new writer and they allowed me to have one with no extra cost while their policy indicates that it could be only done after 3 revisions completed (I had one).They did a very good exception for me and I was happy about it. One day I placed an order for an engineering project and it had a very short deadline, I was contacted by the support team representative right away and was informed that an extension would be needed as my work is very challenging, they also mentioned that they would try to do their best but cannot promise in this specific case. I accepted this condition as I understand that this is a risk any way and you cannot get 100% guarantee about anything in this world. Unfortunately, due to complexity they could not find the writer within my deadline and once again I was informed about this beforehand so I tried to complete my work myself. Morever i received 100% refund for this order and a free Top writer for my next order. I guess, that is fair enough considering the fact that I was informed about this possibility at the very beginning. To my perspective every customer should understand that any way this is a risk that is accepted with placing any order and if you are not ready for this, then you should not probably allow somebody to do your papers. I guess, that its a personal matter about delegating responsibilities, some people can do it perfectly and others cannot. For example, I can do it and I can use it perfectly for myself. If I am not satisfied I can explain why and I can wait to get it redone because I know that the company`s policy indicates this condition and as the customer I should use it. I guess that we need to put more attention to details and read them carefully, we should also understand that these people are doing a great job to make our lives easier, thus, I believe, we need to be more benevolent, intelligent and realistic to take this wonderful adventure. My tip to all the customers is to read the policy, always ask if needed and stay positive. Do not forget, if you need anything you may always ask for help. Even though I had some tough cases with Coolessay.net, I will still continue using them as there is no other company which would do exceptions for you and offer solutions in complicated cases. The people who work in their support team are simply amazing. All my questions get resolved no matter what. This is what counts- they value you as a client, and eventually you will still receive a great paper, even if some revisions are needed. Thus you can share this fantastic experience that I do! :)See positive reviews
my essay was poorly written after paying more than 200 pounds they are bunch of cheaters dont use them . my writer refused to follow the main instruction of the essaySee critical reviews
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