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Cookie’sReviews 76

2.0
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Cookie’s Reviews Summary

Cookie’s has a rating of 2 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cookie’s most frequently mention and customer service. Cookie’s ranks 151st among Kids Clothes sites.

service
21
value
19
shipping
20
returns
16
quality
17
North Macedonia
1 review
0 helpful votes
Follow Biljana C.
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I like your items, they are great. But the only thing that I don't like is the shipping. I think that shipping is very expensive, because when I ordered 3-4 things I have to pay shipping for all of them. Can you do something about that?

Date of experience: July 31, 2019
Grenada
1 review
0 helpful votes
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Based on my purchase and the service I receive from this company I will always recommended them and to be way in the carribean... I I always make this site no. One for shopping for my kid. The clothing quality are reall good and the amount of clothe I can get for 100 is amazing

Date of experience: July 31, 2019
Indiana
1 review
1 helpful vote
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I've been shopping here for years this is the best website ever for kids. Hey have good prices and the clothes are good quality.

Date of experience: July 31, 2019
Tennessee
1 review
0 helpful votes
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I love cookieskids
July 31, 2019

I've been a loyal customer for 9 years. I love the low prices and above all the selection of clothes. I stay in a rural area so I don't have the luxury of going to a mall bc we don't have one..

Date of experience: July 31, 2019
North Carolina
1 review
0 helpful votes
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Easy shopping
July 31, 2019

Great shopping experience. Always have my merchandise on stock and fast shipping. Highly recommended!

Date of experience: July 31, 2019
Florida
2 reviews
1 helpful vote
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OUTSTANDING
July 31, 2019

I absolutely love shopping at cookieskids.com. They have a wide variety of sizes and beautiful clothes. The prices are awesome also. I have placed three orders within the last month for my grandchildren and other kids in my family. I will definitely be ordering from them again. I'm glad that I discovered this website.

Date of experience: July 31, 2019
South Carolina
1 review
0 helpful votes
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Great clothes
July 31, 2019

I loved their clothes and quality the best kids website... You can't go wrong for infants wear and boys and girls wear up to big sizes and come in sets. I just love them

Date of experience: July 31, 2019
Curacao
1 review
0 helpful votes
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There is a range selection of clothes. I have a baby girl and I always order her clothes from Cookies. I've never had any problem with shipping and the quality and prices are good.

Date of experience: July 31, 2019
Wisconsin
1 review
0 helpful votes
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Everything i have ordered for my kids is true to size and is EXACTLY as pictured! Great quality and great brands to choose from! Shipping time is very fast and the prices are awesome! My daughter LOVES ALL of her clothes from cookies kids! Thanks for being here for us!

Date of experience: July 31, 2019
Pennsylvania
1 review
0 helpful votes
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If you're trying to shop for your children because your going on vacation, back to school, etc and your looking to have your things back on a certain day CookiesKids is the website to shop on. When i recieved my things nothing was missing, i had no complaints about my order. Cookieskids is an reasonable website to shop on. I love it!

Date of experience: July 31, 2019
Barbados
1 review
0 helpful votes
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My son is 4 months old now and whenever I purchase clothing from Cookies the sizes are as stated; no unwelcomed surprises. The quality is great and service is second to none. As a new mom, Im proud to say that I'm with cookies. I love their products.

Date of experience: July 31, 2019
TT
1 review
0 helpful votes
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I love it
July 31, 2019

I've been ordering from them from since my daughter was a baby now she's 7years and I still order from them

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Good experience
July 31, 2019

I always receive my orders in a timely manner and very accurate. The prices are good and the quality of the clothing is good as well.

Date of experience: July 31, 2019
Alabama
1 review
0 helpful votes
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I've been a loyal customer for at least 7 years. I love shopping at Cookie's Kids for my grandchildren and they love the items I've purchased. I will continue to shop online with Cookie's Kids as long as I have grandchildren that can wear their clothes.

Date of experience: July 31, 2019
Diana H.
Tennessee
3 reviews
0 helpful votes
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Jaw dropping prices
July 31, 2019

I did all my back to school shopping in one click. Saved alot of money. Great sale prices. Alot of items on clearance that you can shop. Different varieties of clothing for all kids

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Made multiple orders and love every single thing we have received! Love the quality and the price! Would recommend to anyone in need of children's clothes!

Date of experience: July 31, 2019
New Mexico
5 reviews
1 helpful vote
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Good shopping experience here. I ordered two slippers, one shirt for my cute little baby for some occasion. They delivered my product on time and my order is exact same what i want. Quality of product is really nice. Thank you so much!

Date of experience: May 30, 2019
Canada
1 review
6 helpful votes
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Bad experience
February 19, 2019

I've made an order, used my own credit card to pay for it, they take money from my card and 2 days later I received e-mail with fraud notification, they cancelled my order and weren't able to explain any details. My bank confirmed that everything is all right so it seems that they made a mistake but they are not going to fix it. Very disappointing experience

Date of experience: February 19, 2019
Wisconsin
1 review
0 helpful votes
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I bought some slippers off the website. I did not get all the slippers I ordered. They insisted they did. Their process for a refund is ridiculous, if they even would even give me one.

So they didn't send me my product and they got my money. I guess that is a great way of making a profit... keep customers money and send no product.

Customer service is a joke. Don't even bother responding to this. I have no belief that this company has any idea on how to properly solve issues.

Hey Cookies... sometimes you need to look a how much the problem costs and decide if it is worth the aggravation for your customers and how much effort and time it costs you

Business 101 people... take a course...

Date of experience: February 3, 2019
Canada
1 review
4 helpful votes
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The worst
September 24, 2018

Ordered two shirts for my boys to be in a wedding, took forever to get here and arrived just before the wedding, and one was the wrong colour. Screwed me over for the wedding. When I talked to them they didn't even apologize! No way to help me! Useless.

Date of experience: September 24, 2018

About the business

School uniforms, kids clothing and baby clothes at discount prices for boys and girls including name brand apparel...


cookieskids.com
Founded in 1975
Bronx, NY, United States