Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
Great! Low prices paired with an Easy and fast checkout experience.
Very easy process. Great selection. Website easy to navigate.
Cheaper than everywhere else. They have great communication and I got my contacts fast even with them being on back order.
I called the phone number listed on the website and the representative guided me through the entire process. Excellent customer service! Also, my contacts arrived in a timely manner.
Very easy to process and great prices. Quick response to questions as new patient order from you.
Great Customer Service! Fast Shipping! Great Prices!
Great price and super fast delivery. Will buy again.
The ordering experience was easy, though I did have a slight glitch with the order at first. Due to very low vision in one of my eyes, I can only wear a contact in my "good" eye. The system wasn't allowing me to finish the order without the parameters for the other eye. There was no place to override this, as it kept wanting me to fill in the info for both eyes. Perhaps CLK can change the format in the near future, when someone only requires contacts for one particular eye.
The practice of advertising a low lead price on google search results, and then tacking on large handling fees at point of purchase is misleading. Looks like most of your peer competitors do the same, so I guess its an industry practice..
HI Edward. We do apologize. Recently, we’ve noticed that our competitors have introduced and implemented this tool, used as a means of allowing their upfront display prices on various online advertising channels to appear more competitive. As we know, when a company advertises at a lower price, there is increased traffic to their website. Upon the realization that this strategy was being used, we at Contact Lens King stood firmly against applying such a practice. However, in spite of the fact that we offer the lowest bottom line prices, we experienced a decrease in traffic and total orders. Through re-evaluation, and despite our discomfort, we have made the tough decision to adopt the practice as well. Contact Lens King is firmly committed to offering the lowest bottom line prices online, and we want our customers to rest assured that through us, you will always see significant savings in your pocketbook - even with the fee.
We totally understand that this additional fee can be frustrating, or even infuriating, but we invite you to compare our bottom line prices with our competitors. We promise we won’t disappoint you!
Excellent! Blah blah blah blah blah blah blah blah blah enough said
Little disappointed that you dont offer free shipping like most other sites...
HI Susan. We do apologize at this time we do not offer free shipping, we do have a standard shipping fee of $9.95 on all orders.
Took me forever to change password on existing account (?!) I kept putting in the passwords sent to me and they would not work! Very frustrating. So many unnecessary steps to just place an order...
Good value and website was easy to navigate. Comfortable contacts.
Easy to use. Arrived in a timely manner. Would order from them again.
HI Sue. Thank you for your review.
I always get good service from Contact Lens King. There was a hold up this time because of a supplier but they kept me informed on the progress.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
Hello! We do apologize for any inconvenience, when ordering for just one eye you would just simply set the opposite eye quantity to zero and it will allow you to order for just the one eye.