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Contact Lens KingReviews 2,796

3.7
How would you rate Contact Lens King?
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Contact Lens King Reviews Summary

Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.

service
424
quality
2,753
This company responds to reviews on average within 1 day

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22,888 reviews
California
1 review
0 helpful votes
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Great!
June 12, 2022

Great! Low prices paired with an Easy and fast checkout experience.

Date of experience: June 12, 2022
Virginia
1 review
0 helpful votes
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Very easy process
June 12, 2022

Very easy process. Great selection. Website easy to navigate.

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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The website is very easy to order from, provides affordable contact lens, and delivers quickly.

Date of experience: June 12, 2022
Massachusetts
1 review
0 helpful votes
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Long time contacts wearer, service and quality of product has always been tops

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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Great!
June 11, 2022

Great! Site was easy to use. I appreciate the convenience.

Date of experience: June 11, 2022
Pennsylvania
1 review
0 helpful votes
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Cheaper than everywhere else
June 11, 2022

Cheaper than everywhere else. They have great communication and I got my contacts fast even with them being on back order.

Date of experience: June 11, 2022
New Jersey
1 review
0 helpful votes
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Excellent pricing, great customer service, good delivery time

Date of experience: June 10, 2022
Nevada
1 review
0 helpful votes
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I called the phone number listed on the website and the representative guided me through the entire process. Excellent customer service! Also, my contacts arrived in a timely manner.

Date of experience: June 10, 2022
Colorado
2 reviews
0 helpful votes
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Very easy to process and great prices. Quick response to questions as new patient order from you.

Date of experience: June 10, 2022
Indiana
1 review
0 helpful votes
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Great Customer Service!
June 10, 2022

Great Customer Service! Fast Shipping! Great Prices!

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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Great price and super fast delivery. Will buy again.

Date of experience: June 10, 2022
Arizona
1 review
0 helpful votes
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The ordering experience was easy, though I did have a slight glitch with the order at first. Due to very low vision in one of my eyes, I can only wear a contact in my "good" eye. The system wasn't allowing me to finish the order without the parameters for the other eye. There was no place to override this, as it kept wanting me to fill in the info for both eyes. Perhaps CLK can change the format in the near future, when someone only requires contacts for one particular eye.

Date of experience: June 9, 2022
Nichole M. — Contact Lens King Rep
over a year old

Hello! We do apologize for any inconvenience, when ordering for just one eye you would just simply set the opposite eye quantity to zero and it will allow you to order for just the one eye.

Pennsylvania
1 review
0 helpful votes
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I am satisfied with the lens I received and the time it took for them to arrive.

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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The practice of advertising a low lead price on google search results, and then tacking on large handling fees at point of purchase is misleading. Looks like most of your peer competitors do the same, so I guess its an industry practice..

Date of experience: June 9, 2022
Nichole M. — Contact Lens King Rep
over a year old

HI Edward. We do apologize. Recently, we’ve noticed that our competitors have introduced and implemented this tool, used as a means of allowing their upfront display prices on various online advertising channels to appear more competitive. As we know, when a company advertises at a lower price, there is increased traffic to their website. Upon the realization that this strategy was being used, we at Contact Lens King stood firmly against applying such a practice. However, in spite of the fact that we offer the lowest bottom line prices, we experienced a decrease in traffic and total orders. Through re-evaluation, and despite our discomfort, we have made the tough decision to adopt the practice as well. Contact Lens King is firmly committed to offering the lowest bottom line prices online, and we want our customers to rest assured that through us, you will always see significant savings in your pocketbook - even with the fee.
We totally understand that this additional fee can be frustrating, or even infuriating, but we invite you to compare our bottom line prices with our competitors. We promise we won’t disappoint you!

New York
1 review
0 helpful votes
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Easy to navigate and the prices were better than those provided by my insurance.

Date of experience: June 8, 2022
Connecticut
1 review
0 helpful votes
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Excellent!
June 8, 2022

Excellent! Blah blah blah blah blah blah blah blah blah enough said

Date of experience: June 8, 2022
New Jersey
3 reviews
0 helpful votes
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Little disappointed that you dont offer free shipping like most other sites...

Date of experience: June 8, 2022
Nichole M. — Contact Lens King Rep
over a year old

HI Susan. We do apologize at this time we do not offer free shipping, we do have a standard shipping fee of $9.95 on all orders.


Took me forever to change password on existing account...
January 7, 2022
Previous review

Took me forever to change password on existing account (?!) I kept putting in the passwords sent to me and they would not work! Very frustrating. So many unnecessary steps to just place an order...

Date of experience: December 8, 2021
Texas
1 review
0 helpful votes
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Good value and website was easy to navigate. Comfortable contacts.

Date of experience: June 7, 2022
Georgia
2 reviews
0 helpful votes
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Easy to use
July 6, 2022

Easy to use. Arrived in a timely manner. Would order from them again.

Date of experience: June 6, 2022
Nichole M. — Contact Lens King Rep
over a year old

HI Sue. Thank you for your review.

Nebraska
1 review
0 helpful votes
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I always get good service from Contact Lens King. There was a hold up this time because of a supplier but they kept me informed on the progress.

Date of experience: June 6, 2022