business logo of Contact Lens King

Contact Lens KingReviews 2,796

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Contact Lens King?
grey star
grey star
grey star
grey star
grey star

Contact Lens King Reviews Summary

Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.

service
424
quality
2,753
This company responds to reviews on average within 1 day

Instant Feedback

22,888 reviews

We monitor reviews for authenticity

Louisiana
2 reviews
0 helpful votes
Follow mark C.
Unfollow mark C.
Send Message
Share Review
Report Review

Because you do nothing but continue to RAISE prices,...
November 4, 2022
Updated review

Because you do nothing but continue to RAISE prices, whether in shipping or in cost of contacts. $12.95 for USPS shipping on TWO boxes that weigh the same as an oversized LETTER is a total SCAM. I've said this before: they can EASILY be shipped in a small padded letter envelope. Furthermore, the cost shipping in that box you use, is FAR above normal USPS rates.

Date of experience: October 5, 2022
Amanda R. Contact Lens King Rep
over a year old

HI Mark. Thank you for ordering with Contact Lens King. I apologize our shipping is based off of the Zone the order is being shipped to and the weight of the package. Since contacts are a medical device, they are sent in boxes so they do not get crushed and damaged in transit where they would then be unwearable. We appreciate your business and look forward to serving you in the future.


INSANELY outrageous shipping costs along with lenses...
June 1, 2022
Previous review

INSANELY outrageous shipping costs along with lenses being DOUBLE of what they were a few years ago.
$9.95 for a LETTER weight package which could be put in an ENVELOPE is WRONG. Total waste of a box and continued TRASH in the environment.
Totally taking advantage of consumer.

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
Follow joseph H.
Unfollow joseph H.
Send Message
Share Review
Report Review

It was fine………………………………………although I'm getting angry with this stupid thing

Date of experience: October 5, 2022
Amanda R. Contact Lens King Rep
over a year old

HI Joseph. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

New York
1 review
0 helpful votes
Follow Steph S.
Unfollow Steph S.
Send Message
Share Review
Report Review

No problems with contact lens king
October 5, 2022

No problems with contact lens king. Fast shipping. Easy checkout.

Date of experience: October 5, 2022
Virginia
1 review
0 helpful votes
Follow C A.
Unfollow C A.
Send Message
Share Review
Report Review

My experience with Contact Lens King has always been great. Recently I had to return my purchase due to my prescription changing, and they were extremely helpful in assisting me with my return.

Date of experience: October 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow skyler S.
Unfollow skyler S.
Send Message
Share Review
Report Review

It was fine until you made me fill this out I didn't mean to click yes to the survey.

Date of experience: October 4, 2022
Amanda R. Contact Lens King Rep
over a year old

Hi Skyler. Thank you for ordering from Contact Lens King. We appreciate your business and look forward to serving you in the future.

Florida
1 review
0 helpful votes
Follow lucy B.
Unfollow lucy B.
Send Message
Share Review
Report Review

Great service and pricing
October 4, 2022

Great service and pricing. Thank you for offering great products.

Date of experience: October 4, 2022
New Jersey
1 review
0 helpful votes
Follow alexandra X.
Unfollow alexandra X.
Send Message
Share Review
Report Review

Great, very easy and the least expensive option as promised!

Date of experience: October 3, 2022
Missouri
1 review
0 helpful votes
Follow lane Y.
Unfollow lane Y.
Send Message
Share Review
Report Review

Good, good, good, good, good, good, good, good, good,

Date of experience: October 3, 2022
Amanda R. Contact Lens King Rep
over a year old

Hi Lane. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

New York
1 review
0 helpful votes
Follow esther X.
Unfollow esther X.
Send Message
Share Review
Report Review

Good
October 2, 2022

Good. Good price and good customer service, though it was frustrating that I had to take additional steps due to a prescription that was more than a year old.

Date of experience: October 2, 2022
Amanda R. Contact Lens King Rep
over a year old

Hi Esther. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

California
1 review
0 helpful votes
Follow stella P.
Unfollow stella P.
Send Message
Share Review
Report Review

I had good experience ordering from Contact Lens King in the past, but I'm not happy with this order as it took weeks to deliver without any heads up.

Date of experience: October 2, 2022
Amanda R. Contact Lens King Rep
over a year old

Hi Stella. Thank you for ordering with Contact Lens King. I do see that we did have to order the lenses from the manufacturer and it typically take 1-2 business days to come in. I apologize the manufacturer had a delay in production and you did not receive the email that was sent out advising of the delay. Contact Lens King Inc. prides itself on providing exceptional service, with one of the only companies in the industry with an A+ rating from the the BBB. This will be reviewed internally and addressed to make sure customers get notified via phone call as well as by email. We appreciate your business and look forward to serving you in the future.

Florida
1 review
0 helpful votes
Follow steven L.
Unfollow steven L.
Send Message
Share Review
Report Review

My experience was fine., Easy transaction. Not sure what else to say

Date of experience: October 2, 2022
Texas
1 review
0 helpful votes
Follow julie G.
Unfollow julie G.
Send Message
Share Review
Report Review

So easy to order
October 1, 2022

So easy to order. Easily & quickly verified my prescription. My order was shipped and received much sooner than expected. Will definitely order from Contact Lens King again!

Date of experience: October 1, 2022
New Jersey
1 review
0 helpful votes
Follow renee V.
Unfollow renee V.
Send Message
Share Review
Report Review

Easy ordering and great
October 1, 2022

Easy ordering and great. Quick delivery. Good communication.

Date of experience: October 1, 2022
Maryland
1 review
0 helpful votes
Follow patricia X.
Unfollow patricia X.
Send Message
Share Review
Report Review

Awesome
October 1, 2022

Awesome- always on time. The lens are high quality and I'm glad I can count on your company to deliver it

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
Follow stori R.
Unfollow stori R.
Send Message
Share Review
Report Review

Overall a good experience just took longer to get my contacts this time than any time I have ever ordered in the past. This site is always cheaper than any site I order from.

Date of experience: October 1, 2022
Amanda R. Contact Lens King Rep
over a year old

Hi Stori. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

Canada
1 review
0 helpful votes
Follow dennett E.
Unfollow dennett E.
Send Message
Share Review
Report Review

My "Go To" source for contact lenses for the past couple...
September 30, 2022
Updated review

My "Go To" source for contact lenses for the past couple of years... Quick and easy ordering, at a reasonable price.

Date of experience: September 30, 2022

A smooth and painless ordering process, and the price...
March 14, 2022
Previous review

A smooth and painless ordering process, and the price was excellent.

Date of experience: March 14, 2022
Wisconsin
1 review
0 helpful votes
Follow richard T.
Unfollow richard T.
Send Message
Share Review
Report Review

So far so good...
September 30, 2022

So far so good... reasonable prices and good prior service.

Date of experience: September 30, 2022
Texas
1 review
0 helpful votes
Follow lan B.
Unfollow lan B.
Send Message
Share Review
Report Review

Great site!
September 30, 2022

Great site! Fast and convenient without hassle. Great value!

Date of experience: September 30, 2022
Texas
1 review
0 helpful votes
Follow tommy D.
Unfollow tommy D.
Send Message
Share Review
Report Review

Ordering process was simple
September 30, 2022

Ordering process was simple. Hopefully shipping goes as planned!

Date of experience: September 30, 2022
Georgia
2 reviews
1 helpful vote
Follow Nancy I.
Unfollow Nancy I.
Send Message
Share Review
Report Review

Shipping took a little while longer than expected--didn't like processing fee

Date of experience: September 29, 2022
Amanda R. Contact Lens King Rep
over a year old

HI Nancy. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.