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Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
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Fast and good price fast service, good promotional price
HI Robert. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Returning one package due to a bad package shipment, but no responding what so ever. Am I supposed to contact about that returning and exchanging process?
HI Jaehoon. Upon looking into your account I see the only order that is in your account has been cancelled with your request due not having a valid prescription. If you have another order number that you are referencing please provide it and we can further assist.
Even if my order was delayed, they were proactive about that and I was well informed. Great quality for the price
HI Marie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Terrible waiting on lens about month, every excuse in the book
HI Wally. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay in production the manufacturer had. I see we received the lenses on 6/1 and shipped out for you as well that same day. We appreciate your business and look forward to serving you in the future.
Order Number: w*******
Order Date: 5/10/2023 9:54:25 AM
STILL NOT RECEIVED!
On Wednesday of this week I received an email asking me if I had receive my lens...and if not wait 24 hrs.
Well, Friday Post has come & gone and still nothing
Hi Jason. Thank you for ordering with Contact Lens King. I do apologize for the delay with the manufacturer. The email you received was an automatic email that is sent 15 days after order asking about your experience. Those emails do not know if your product has been shipped or delayed with the manufacturer. Unfortunately, your manufacturer has advised of a production delay but has not released a date of arrival. We know how frustrating this delay can be, that is why we are putting in daily calls in hopes to get more information. Again, we sincerely apologize for any inconveniences this may have caused.
Return customer because the web site is easy to use, the price is great, and the delivery is fast.
Hi Jonna. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Site is not easy to navigate, I had thought that I had completed my order but had missed a step and had to go back and redo it when I saw that I hadn't received an order notification.
HI Mike. Thank you for ordering with Contact Lens King. I apologize you feel it is not easy to navigate, we do our bet to keep it user-friendly. To successfully submit your order, all fields have to filled in including the check box to agree to terms and conditions. We appreciate your business and look forward to serving you in the future.
Not good. I have been waiting for a month for my contacts but nothing
Hi Nabigha. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay with the manufacturer. We know how frustrating this delay can be so we are working with them daily to get any information we can regarding orders. We do appreciate your business and patience through this.
While the price is very cheap, I'm not sure if it's the actual contacts or what but they have been a bit dry/irritating to my eye and I've been wearing contacts for years so the only thing different these past few weeks are the contacts
Hi Lucia. Thank you for ordering with Contact Lens King. I apologize if you have been having issues with the contacts. We get all our products sealed directly from the manufacturer. Please reach out to us and we would be happy to find a solution that best works. We appreciate your business and look forward to serving you in the future.
Very quick shipping. Always a pleasant experience.
Hi Colette. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Delayed shipping because of lens type but not too long.
HI Phil. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Interface is user friendly, prices were better than other online companies and contacts arrived very fast. Would definitely use Contact Lens along again!
HI Maria. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Great contacts. Amazing price. Arrived quickly. The only way to go for online contacts..
HI Melissa. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Convenient, fast, cheaper than the competition with a great delivery time.
Hi Vy. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
I still haven't received the contacts after 20 or more days.
HI Donald. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay in production the manufacturer has. Our records show you were advised of the delay and unfortunately it could be an additional for business days. We are working with the manufacturers daily to get the products in as soon as we can. Again, I sincerely apologize for the delay the manufacturer has and any inconvenience it may have caused.
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Hi S. Thank you for ordering with Contact Lens King and for this side note. We appreciate your business and look forward to serving you in the future.
Love how easy it is to order. I found a variety of products to chose from. There was some stats missing/different from my prescription, but the product i received was good
Hi Nick. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
The associate who took my call was very knowledgeable, considerate, and helpful
HI Tammy. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.
Everything about with Len king is awesome. Great service add ordering is very easy
HI Ella. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
Hi E. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.