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Contact Lens KingReviews 2,796

3.7

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Contact Lens King Reviews Summary

Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.

service
424
quality
2,753
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California
1 review
0 helpful votes
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Date of experience: June 3, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi E. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

Canada
1 review
0 helpful votes
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Fast and good price fast service, good promotional price

Date of experience: June 3, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Robert. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

New Jersey
1 review
0 helpful votes
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Returning one package due to a bad package shipment, but no responding what so ever. Am I supposed to contact about that returning and exchanging process?

Date of experience: June 3, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Jaehoon. Upon looking into your account I see the only order that is in your account has been cancelled with your request due not having a valid prescription. If you have another order number that you are referencing please provide it and we can further assist.

Canada
1 review
0 helpful votes
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Even if my order was delayed, they were proactive about that and I was well informed. Great quality for the price

Date of experience: June 3, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Marie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

North Carolina
1 review
0 helpful votes
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Terrible waiting on lens about month, every excuse in the book

Date of experience: June 2, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Wally. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay in production the manufacturer had. I see we received the lenses on 6/1 and shipped out for you as well that same day. We appreciate your business and look forward to serving you in the future.


Thank you for your contacts
May 10, 2023
Previous review

Thank you for your contacts

Date of experience: May 10, 2023
Canada
1 review
0 helpful votes
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Order Number: w7639262
July 2, 2023

Order Number: w*******
Order Date: 5/10/2023 9:54:25 AM

STILL NOT RECEIVED!
On Wednesday of this week I received an email asking me if I had receive my lens...and if not wait 24 hrs.
Well, Friday Post has come & gone and still nothing

Date of experience: June 2, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Jason. Thank you for ordering with Contact Lens King. I do apologize for the delay with the manufacturer. The email you received was an automatic email that is sent 15 days after order asking about your experience. Those emails do not know if your product has been shipped or delayed with the manufacturer. Unfortunately, your manufacturer has advised of a production delay but has not released a date of arrival. We know how frustrating this delay can be, that is why we are putting in daily calls in hopes to get more information. Again, we sincerely apologize for any inconveniences this may have caused.

New York
1 review
0 helpful votes
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Return customer because the web site is easy to use, the price is great, and the delivery is fast.

Date of experience: June 2, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Jonna. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Indiana
1 review
0 helpful votes
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Site is not easy to navigate, I had thought that I had completed my order but had missed a step and had to go back and redo it when I saw that I hadn't received an order notification.

Date of experience: June 2, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Mike. Thank you for ordering with Contact Lens King. I apologize you feel it is not easy to navigate, we do our bet to keep it user-friendly. To successfully submit your order, all fields have to filled in including the check box to agree to terms and conditions. We appreciate your business and look forward to serving you in the future.

Virginia
1 review
0 helpful votes
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Not good
July 2, 2023

Not good. I have been waiting for a month for my contacts but nothing

Date of experience: June 2, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Nabigha. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay with the manufacturer. We know how frustrating this delay can be so we are working with them daily to get any information we can regarding orders. We do appreciate your business and patience through this.

California
1 review
0 helpful votes
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While the price is very cheap, I'm not sure if it's the actual contacts or what but they have been a bit dry/irritating to my eye and I've been wearing contacts for years so the only thing different these past few weeks are the contacts

Date of experience: June 1, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Lucia. Thank you for ordering with Contact Lens King. I apologize if you have been having issues with the contacts. We get all our products sealed directly from the manufacturer. Please reach out to us and we would be happy to find a solution that best works. We appreciate your business and look forward to serving you in the future.

New York
2 reviews
0 helpful votes
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Very quick shipping
June 1, 2023

Very quick shipping. Always a pleasant experience.

Date of experience: June 1, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Colette. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Washington
1 review
0 helpful votes
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Delayed shipping because of lens type but not too long.

Date of experience: May 31, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Phil. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

North Carolina
1 review
0 helpful votes
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Interface is user friendly, prices were better than other online companies and contacts arrived very fast. Would definitely use Contact Lens along again!

Date of experience: May 31, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Maria. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Tennessee
1 review
0 helpful votes
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Great contacts
May 31, 2023
Updated review

Great contacts. Amazing price. Arrived quickly. The only way to go for online contacts..

Date of experience: May 31, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Melissa. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.


Convenient, fast, cheaper than the competition with...
April 4, 2022
Previous review

Convenient, fast, cheaper than the competition with a great delivery time.

Date of experience: April 4, 2022
Kansas
1 review
0 helpful votes
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Great website to use
May 30, 2023

Great website to use. I loved it and the prices are great

Date of experience: May 30, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Vy. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Kentucky
1 review
0 helpful votes
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I still haven't received the contacts after 20 or more days.

Date of experience: May 30, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Donald. Thank you for ordering with Contact Lens King. I sincerely apologize for the delay in production the manufacturer has. Our records show you were advised of the delay and unfortunately it could be an additional for business days. We are working with the manufacturers daily to get the products in as soon as we can. Again, I sincerely apologize for the delay the manufacturer has and any inconvenience it may have caused.

New Jersey
1 review
0 helpful votes
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Note
May 30, 2023

Note - This feedback will be published on Contact Lens King's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines

Date of experience: May 30, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi S. Thank you for ordering with Contact Lens King and for this side note. We appreciate your business and look forward to serving you in the future.

Canada
1 review
0 helpful votes
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Love how easy it is to order
May 29, 2023

Love how easy it is to order. I found a variety of products to chose from. There was some stats missing/different from my prescription, but the product i received was good

Date of experience: May 29, 2023
Amanda R. — Contact Lens King Rep
over a year old

Hi Nick. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Arkansas
1 review
0 helpful votes
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The associate who took my call was very knowledgeable, considerate, and helpful

Date of experience: May 29, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Tammy. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

North Carolina
1 review
0 helpful votes
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Everything about with Len king is awesome. Great service add ordering is very easy

Date of experience: May 29, 2023
Amanda R. — Contact Lens King Rep
over a year old

HI Ella. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.