• ConsumerLab.com

2021 CUSTOMER CHOICE AWARD

ConsumerLab.com

Overview

ConsumerLab.com has a rating of 4.37 stars from 546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ConsumerLab.com most frequently mention many years, good work, and accurate information. ConsumerLab.com ranks 1st among Alternative Medicine sites.

  • Service
    17
  • Value
    26
  • Shipping
    5
  • Returns
    5
  • Quality
    22

Proactively asks for customer feedback

Positive reviews (last 12 months): 85.7%
Positive
36
Neutral
4
Negative
2
1
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate ConsumerLab.com?
Top Positive Review

“Very useful”

Mirko B.
1/15/24

Very useful unbiased reports on their product tests and the findings. Knowing which supplement makers to trust is of crucial importance to me. I also like their informative newsletters about the latest research pertaining to various substances usually available as supplements. Can hardly imagine being without Consumer Lab as an aid now.

Top Critical Review

“Won't test despite several subscribers request”

Rick H.
4/25/24

When reading about the various water filtering products approx. One year ago I requested that they also test the Clearly Filtered filters. They responded by reciting the Clearly Filtered manufacturer's published data rather than subjecting it to the same tests as the other products mentions. This month they, once again, tested several of the water filters on the market. In their statement they mentioned that several subscribers had requested that they test the Clearly Filtered filters. They once again responded by quoting the company's published data (that we are all capable of reading on our own). This still leaves the conclusion up to the subscribers to determine, which we can do without subscribing.

Reviews (546)

Rating

Timeframe

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Reviews that mention popular keywords

consumer lab (115)
Thumbnail of user johnf5620
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Overall I think CL is a valuable service. Especially for anyone who spends a measurable amount of money on supplements.
I appreciate the detail and the cost comparisons.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for sharing your thoughts with us! We're delighted to hear that you find ConsumerLab a valuable service, especially for those interested in supplements.

Our team at ConsumerLab is dedicated to providing in-depth and comprehensive information to help our members make informed choices. We understand the importance of cost comparisons and aim to assist you in finding the best value for your money.

If you ever have any questions, need further assistance, or have specific products or topics you'd like us to cover, please don't hesitate to reach out. We're here to help you navigate the world of supplements and ensure you get the most out of your subscription.

Once again, thank you for your support, and we look forward to continuing to assist you in the future.

Thumbnail of user lindas5962
1 review
0 helpful votes
June 12th, 2023
Verified purchase

Like the detail coverage and analysis privided on products

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you very much for sharing that, Linda. We are very glad that you appreciate the work we are doing. We appreciate your support.

Thumbnail of user steveng1816
1 review
1 helpful vote
April 3rd, 2023
Verified purchase

As a member for over 15 years, I find their reviews fully educational as well as their weekly missives. Though I wish that they tested more products or categories, obviously they would need a bigger budget to do so. Though they often respond to my emails, sometimes I have to send second requests for responses
Overall I find them to be a gift to consumers and appreciate all that they do to keep us healthy and aware of deficiencies in products and in testing

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice review, Steven. We're glad that you appreciate our work.

Thumbnail of user abels68
1 review
0 helpful votes
April 17th, 2023
Verified purchase

Very nice & informative. I like that w you show detailed information plus your top picks. The only drawback is that you don't always have a lot of the brands one buys only via the internet.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad to have you as a member, Abel! Thanks for your review. You can always feel free, as can any member, to shoot us suggestions via email.

Thumbnail of user marions259
1 review
0 helpful votes
September 19th, 2022
Verified purchase

Unbiased information on anything these days is a real blessing. Keep up the good work and continue to give us information on safe supplements etc. The fact that cost is considered when recommending products is important to some of us. I am always looking for easy to swallow or liquid supplements because of a throat condition.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice feedback, Marion!

Thumbnail of user jerryc421
2 reviews
0 helpful votes
April 16th, 2021
Verified purchase

I like to keep up with ConsumerLab reviews for the latest information that includes 'specific products'. As a pharmacologist with lots of regulatory experience, I still like to do my own research before interpreting results and drawing conclusions about product categories, but your reviews are a good starting place. I often refer friends there when they ask me for advice about their medical problems and treatments. While I don't always agree with the rather conservative conclusions and over influence of the most recent scary headline from the mainstream, I know that at least this advice won't get anyone into medical trouble.

Thumbnail of user dess30
1 review
0 helpful votes
April 17th, 2023
Verified purchase

I've had a good experience with Consumer Labs but my only problem is that it seems as if I'm only helping the US economy as most of the reviews are about US products but I am a Canadian. So I see myself ordering some products from the US. It would be nice to also have reviews on products sold in Canada.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Hi Des - Thank you for your review. We do test Canadian products from time-to-time (they are indicated with a maple leaf in our results table), but, as most of our readers are in the U.S., most of the tested products are those sold in the U.S. We will continue to purchase and test Canadian products. We also look to Health Canada for its regulations on natural health products, as they are often ahead of those in the U.S.

Thumbnail of user annel726
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

Would like to see more supplements/herbals/foods reviewed. Excellent job with the Chia and flax reviews. Would like to see saffron not just the supplement for saffron reviewed.
Thank you for asking

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thanks for your review, Anne. You can always feel free, as can any member, to shoot us suggestions via email.

Thumbnail of user alys46
1 review
1 helpful vote
May 6th, 2023
Verified purchase

Consumer lab is the only resource for independent trustworthy, a supplement reviews. I refer to consumer lab frequently regarding supplement use. However, I have recommended some products be reviewed and have never received a response from consumer lab to my recommendations nor have my recommended products been reviewed.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Aly,

Thank you for sharing your feedback and for your continued support as a member of ConsumerLab. We truly value your trust in our independent and trustworthy supplement reviews.

We apologize for any inconvenience caused by not receiving a response to your product recommendations. At ConsumerLab, we receive a significant number of requests and recommendations from our community, and we strive to address each one diligently. We regret that we may not have been able to get back to you promptly.

Your recommendations are important to us, as they help shape our testing and review agenda. Please be assured that we value your contribution and are continuously working to improve our responsiveness to user suggestions.

Once again, we appreciate your support and trust in ConsumerLab. If you have any further recommendations or questions, please feel free to contact us, and we will do our best to assist you.

Thank you,
Dawn

Thumbnail of user lindak2146
1 review
0 helpful votes
July 25th, 2022
Verified purchase

Before starting any new supplement, I always check with consumerlab.com to see if they have ratings for it and which ones pass or fail. Sometimes a brand available to me wasn't tested so I have to just pick one as long as it's not one that's not been approved - but I try to pick one that has been approved if I can find it. I trust their ratings, and I appreciate all the info about each supplement - like the different forms it may come in and the pros and cons of each.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thanks for your review, Linda. We appreciate your support!. You can always feel free, as can any member, to shoot us suggestions for products you would like us to test.

Thumbnail of user shlomir1
1 review
0 helpful votes
March 31st, 2020
Verified purchase

Not enough products in the review - many big companies that appears in on line shops like i herb-you cant find any thing about

Thumbnail of user johnz1270
1 review
0 helpful votes
July 11th, 2022
Verified purchase

Good. Good sound reviews and articles.
A bit disappointed in the one sided Covid and Vaccine articles, though.

Thumbnail of user bradh293
1 review
15 helpful votes
March 31st, 2020
Verified purchase

The site is very conservative. More like a Dr. Weil site. Unless the data is confirmed in a sufficient number of subjects with top flight empirical controls, then it is not true. I do understand the null hypothesis that says because it has not yet been scientifically proven, it is definitely false. But I prefer a bit more thought. So, when I want the most conservative view, I look at Consumer Lab. And then I look at other sites with more analytical view. For example, "If we know that NAD+ levels drop with age. And we know that an NR supplement does improve NAD+ levels in the blood. And we know that Sirtuins are critical for cell functioning, but cannot function without sufficient NAD+. It seems likely that NR supplement will contribute to good cellular heath. We see that in many species from yeast to rats, but we still do not have sufficient hard data on humans to make that call." That thoughtful approach is missing.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad to have you as a member, Brad! Thanks for your review.

Thumbnail of user susanm1604
1 review
0 helpful votes
March 31st, 2020
Verified purchase

I use your recommendations when possible. However many times the brands that are available to me are not tested. Wish you could test more or each thing.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

Thumbnail of user sallyb230
1 review
0 helpful votes
March 31st, 2020
Verified purchase

There are so many brands all advertising their benefits. ConsumerLab gives reviews and detailed information that allow us to pick what is right for us.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice feedback, Sally!

Thumbnail of user mariynf
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

I think consumer lab is great. I love being able to get on the website and check many health issues. But there are times the supplements i take are not listed and it leaves me wondering if what I am taking is the best for me. I realize there are so many companies offering supplements and they cannot list them all. Also there are some issues that makes me wonder about their findings. I am wondering for instance about Vit D-3. My naturopathic Dr says I should have my levels at 60-75 and your recommendations are much lower. Hmmmm. I wonder which is right.
But over all I do like referring to your website for information. Thanks

Thumbnail of user todc10
Tod C. – ConsumerLab.com Rep

Glad that you are benefitting from our information, Marilyn. Regarding vitamin D, there are now many studies (noted in our Vitamin D Supplements Review) showing that the level you mention (assuming you are referring to ng/mL) is too high -- you start to lose the benefits of vitamin D when you get too much. Be careful. https://www.consumerlab.com/reviews/vitamin-d-supplements-review/vitamin-d/

Thumbnail of user sandral531
1 review
0 helpful votes
April 1st, 2020
Verified purchase

Certainly enjoy and gain lot's of knowledge from CL... It would be very helpful if CL would create an algorithm to identify those with membership via their email account... and eliminate having to sign in each time with your password.

Also when reviewing supplements, I don't necessarily find it useful to know which supplement has the best "cost" value.,. I only want to know which supplement is the TOP RATED... period.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Actually, you should not have to sign in each time you return to our site. You may just need to change a setting on your device. Please contact us at 914-722-9149 during business hours and we can help you with that.

Thumbnail of user johns6023
1 review
0 helpful votes
March 31st, 2020
Verified purchase

Excellent source of information about health and nutrition-related products. Grateful for links to both peer-reviewed articles and grey literature in areas of emerging knowledge. Disappointed sometimes that my brand is not included in a review (even when of large market share - e.g. Nature's Bounty vitamins and others).

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad that you are enjoying your membership to ConsumerLab, John. Thanks for letting us know.

Thumbnail of user carlp149
1 review
0 helpful votes
March 31st, 2020
Verified purchase

I would love to know if the supplements in vitamin patches really measure up to the volume they claim in each patch. Also, is there any research on the efficacy of their delivery system. I am primarily thinking about Patch MD. I have seen no mention of PatchMD in any of your reports. Other than that your newsletter is outstanding.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thanks for your feedback, Carl. Please check out our CL Answer which included information on Patch MD. https://www.consumerlab.com/answers/do-vitamin-b12-patches-like-those-from-patchmd-really-work/B12-vitamin-patches/.

Thumbnail of user lawrencej305
1 review
0 helpful votes
March 20th, 2023
Verified purchase

As I am getting up in years I am more open to different avenues of improving my health.Your site greatly improves my chances of exploring medicines and supplements that are available that help me to find those that are positive and others that are negative.Thankyou for your service.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

Thank you for that nice feedback, Lawrence!

Thumbnail of user ryanr412
1 review
0 helpful votes
June 4th, 2020
Verified purchase

I appreciate Consumer Lab and refer to it weekly. However, if I were to use all the Approved supplements, I'd be over-whelmed with pills and capsules. I'd like more help sorting out what is necessary for me and what is not.

Thumbnail of user todc10
Tod C. – ConsumerLab.com Rep

Thanks for your review, Ryan. Within the Reviews, we identify our Top Picks or best choices among those that have been Approved. Approval means that a product passed our laboratory testing, e.g., containing their key ingreidents, not exceeding limits for contaminants, etc. Each Review also includes information that should help you first decide whether or not a type of supplement is potentially useful and appropriate (or ineffective and possibly dangerous), what dose is appropriate, and which product or products would be best -- factoring in their quality, ingredients, dose, and relative cost. I hope that helps.

Thumbnail of user carolem206
1 review
0 helpful votes
April 16th, 2021
Verified purchase

Web site is easy to use when searching for a particular product.

Thumbnail of user henryb245
1 review
0 helpful votes
March 31st, 2020
Verified purchase

Generally, I'm very happy with ConsumerLab, however, often, there's more data than I can absorb but all the data that's provided makes a good reference when needed, plus there are some vitamin supplement suppliers that are not represented.

Thumbnail of user dawnb201
Dawn B. – ConsumerLab.com Rep

We're glad to have you as a member, Henry! Thanks for your review. You can always feel free to shoot us suggestions for more products

Thumbnail of user darlenes436
2 reviews
0 helpful votes
February 7th, 2022
Verified purchase

Great information and thorough but many Canadian products are not included for review.

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
February 22nd, 2019

I reviewed this website thoroughly. There is so much to see and experience when it comes to medical knowledge and the type of medicines that you would not think of researching. You can receive a free subscription to their emails but if you want more in depth information, you have to pay. I'll do just fine with Google.

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From the business

ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.

Business History

ConsumerLab.com, LLC ("CL") is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.

Company Representative

Thumbnail of user dawnb201
Dawn B.
Director of Digital Marketing

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