CompressionSaleReviews 20,709

I made a purchase as a Christmas gift. The gift was not opened by the recipient until after the return-for-refund period had passed. The items were never opened. My multiple attempts by email to request "holiday consideration" to extend the return period were answered by the standard return policy. When I called, the woman who answered the phone was very rude and dismissive, even argumentative. No personal consideration, compassion or kindness. I will never do business with this company again. Customer satisfaction should be a goal, even when the customer is asking for their money back.

I bought from your company last year, ordered by phone. This on-line order was just as easy but I didn't get to talk with that wonderful sales lady this time. ( :-\)

Finally received the merchandise in good condition, satisfied with product. Order completion was, as I see it, haphazard and less than satisfactory. Took over a month from first order to delivery. Apparently first order was not processed. When I inquired via. Email I got a fairly quick response asking if I wanted to cancel for a refund or re-order. I never got a tracking # on the first order that stated it had shipped. I pointed that out in my complaint. I indicated I wanted the order completed as ordered and also a tracking #. I finally got a notification that it had shipped but after several days I checked the tracking number and got no substantial information about the shipment whereabouts. Last week, near the end of Dec. 2017 the shipment finally arrived.