ComenityReviews 64

I had a Victoria's Secret credit card through Comenity. I missed one payment and they called my father in law, my sister and my husbands grandmother on hospice in a nursing facility trying to get in touch with me. I do not even know how they got all of these phone numbers because none of these numbers are on my account. They continuously called and left messages. This is harassment and unacceptable. I paid off my card and closed the account. Now I'm getting phone calls from them because my mom missed a payment on her card. This is ridiculous and never ending.

There are usually good reasons when a business fails to earn accreditation:
Comenity is a prime example. Its sleazy practices factor precludes any chance
The naive consumer has for expecting ethical treatment. What compounds the
Problem is its penchant for hiding behind the reputation of well-known companies (e.g. Williams Sonoma) who offer Visa credit cards in their names
That are managed by Comenity Bank and subject to its mafia-like fine print policies. How this company continues to operate needs to be seriously investigated by federal authorities.

I made a big purchase at Overstock.com last year. Merchandise took almost a month to be delivered but sound too good to be true the fact that I could pay in 12 months with no interest. In my last month of payment I was surprised with $541 extra in my statement. I contacted customer service and I was never treated this bad in my whole life. Attendant and supervisor were both extremely unprofessional, rude and none of them were able to work the issue out. I honestly feel like I was pranked. I contacted them again thru facebook messenger, so they opened a ticked and told me that they would get back to me in 2-3 days, it is been a week and guess what? NOTHING! I have seen thousands of 1 star review regarding this company´s policies, how dishonest they are and how bad their customer service is... but I feel sorry for people that will fall in that kind of trap like I did, and I am posting this review here to let people be aware about what kind of company they are dealing with. Hope it helps!