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How would you rate Cologuard®?
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Arizona
1 review
4 helpful votes
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Don't get scammed
September 17, 2023

The the biggest insurance scam in the world doctors make a whopping killing on this business they billed my insurance company over $700. The biggest scam I gave them five stars because if you give them one story readers will never ever see it they know how to move things around

Date of experience: September 15, 2023
Tennessee
1 review
22 helpful votes
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These people are scammers they all about money and some employees are rude I was talking to someone yesterday he try to get an attitude they bill me $681 dollars I gave them my insurance information if the insurance didn't approve it they should of let me know people was right about these scammers my test came back false positive don't take this test

Date of experience: July 6, 2022
Ohio
3 reviews
5 helpful votes
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Trying to get a hold of them is like grating your fingers on a chalkboard constantly. First they called me with what seemed like a 10 minute recording. That's fine I have the information. I'm calling you back because I need to ship the product. I'm not going to listen to another 10 minutes with no way to get past the f****** prompts

Date of experience: February 25, 2023
Illinois
1 review
9 helpful votes
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They are the most unhelpful agency I have dealt with in recent years. Due yourself a favor, just do the colon cancer screening with everlywell, it's way simpler and their customer service is way better.

Date of experience: July 27, 2022
Arizona
1 review
14 helpful votes
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Seriously?
August 30, 2023

The instructions that come with it are thicker than most of my magazines. They constantly text call email wanting me to send in. I never seen such complicated bs in my life. Flat out not doing it. Now I get a letter if I do by a certain time they donate to a cancer group? WTF? Feels like a total hustle. The colonscopy I had a few years ago was less stressful than this and it was negative. These people need to calm down in their desperation to get tests in. It's not about health it's about collecting cash.

Date of experience: August 30, 2023
New York
1 review
21 helpful votes
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Effectiveness
March 11, 2022

I recently use the Cologuard kit! The process was excellent. My results came back positive! After 2 weeks of stressing and worrying about possibly having colon cancer I had a colonoscopy. The doctor found nothing! My concern is that people who have a negative results could possibly have something wrong! Please just get a colonoscopy! You never know!

Date of experience: March 11, 2022
Colorado
1 review
5 helpful votes
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Easy to use
June 21, 2021

I received the kit within a week of my doctor ordering it. It was very easy to use and the instructions put in simple terms. It was also easy to return the sample.

Date of experience: June 21, 2021
Florida
1 review
7 helpful votes
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Who has the time?
May 17, 2023

I've had my kit for two weeks now, and there is no way I can time it just right so I can run it to the UPS store. This is the most ridiculous thing I've ever seen. I work at home but I can't imagine how anybody who works in an office can do this? This may never happen lol

Date of experience: May 17, 2023
Missouri
1 review
6 helpful votes
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I wish I have done some research before doing the Cologuard test. Lots of false positives and that's what happened to me too.Don't waste your time and money, just do the colonoscope.they deserve zero rating

Date of experience: August 8, 2023
Kentucky
6 reviews
9 helpful votes
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I haven't even received a kit and I've decided I'm not going to proceed with this screening. My doctor's office didn't send the order in, so I was told to email or fax it, which I did. Then...nothing. I finally called to find out what was going on, and they did receive my email, but the order was missing a code they needed to process it. Did they contact me or the office to let us know and get it? No. As a matter of fact, they just cancelled the order and didn't notify anyone.

For a company that is supposedly concerned about patients' health, Cologuard doesn't instill any confidence in its potential patients (I mean, look at the other reviews) and completely disregards needs and concerns. I won't be doing this screening, and I can't afford a colonoscopy, so I guess I'll just have to hope for the best.

Date of experience: June 14, 2023
Tennessee
1 review
17 helpful votes
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I had so much stress from a false positive. My Dr ordered this for me. Not one thing was wrong when I had the colonoscopy, no polyp, nothing! Now I have to pay for the colonoscopy since I had a positive result. I am trying to work with my Dr's office to see if they can change the code to a screening so that I don't pay as much. Have a high deductible insurance so a huge bill. That test is complete trash. Just go get the colonoscopy.

Date of experience: June 1, 2023
Nebraska
1 review
10 helpful votes
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What a joke
November 29, 2023

Dr prescribed in Aug and I got an automated call about a week later. Sorry, have a human call me. Fast forward to mid November and Dr office called to see if I was going to do the test. Said I've never received.
Another week goes by and I finally receive the box. Follow the instructions and drop it off at UPS. Another week and now I get a pamphlet telling me it's on its way.
At this point I wouldn't trust the results no matter what it says.

Date of experience: November 29, 2023
New York
1 review
4 helpful votes
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Scared me
June 15, 2023

Cologuard was easy but resulted in a positive result. Had colonoscopy which found no polyps or suspicious areas
Wish I had just begun with the colonoscopy.
Cologuard's inaccuracy caused anxiety and was a waste of $.

Date of experience: June 15, 2023
Washington
2 reviews
12 helpful votes
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My doctor suggested using a convenient service for colon cancer screening. I was also told that my insurance would cover it. This raised red flags as nobody bothered to confirm it. After reading reviews, I found that may not be the case. I won't exaggerate this in the least. Before I could drive six miles to get home, I was receiving phone calls from Cologuard. The calls were followed up with more calls, texts, emails so excessively that it angered me. I decided that I won't use this service. I began to block numbers, but they'd just use a different one. After blocking their texts, they again used another untraceable number and posed themselves to be my medical provider. I will keep the unused sealed test kit as proof that I did not use their service should they decide to bill me for a screening. If anyone receives the kit and decides to not utilize it, I would suggest NOT returning the kit to them. I have zero faith that they would have the ethics to not send you a $681.00 bill.

Date of experience: June 26, 2023
Georgia
1 review
9 helpful votes
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Disgrace
August 15, 2022

This company is an utter disgrace to the uninsured. They will not negotiate a lower price as they take much less payment from an insurance company but the uninsured pay the price. Sadly my insurance covered a real colonoscopy at full and nothing for Cologuard because my insurance doesn't pay for preventative care. Want everyone to know that they care less for your health and just want your money, given that their services only find 42% of precancerous polyps vs 95% for colonoscopy. Could have spent less for better results.

Date of experience: August 15, 2022
Michigan
1 review
4 helpful votes
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I was dupped into purchasing it. Thought maybe I could avoid a colonoscopy (which by the way is painless). But in its vary commercial it state" may have false positive or false negative results." So you still have to get the colonoscopy anyway. So I just blew $600.

Date of experience: June 5, 2023
North Carolina
1 review
6 helpful votes
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They're VULTURES
January 25, 2023

The company will nag you until you send back the kit.
I decided not to take the test and receive constant phone calls from robots at all hours.
I requested they stop the annoying calls...they still call. I'll keep the test just to annoying them.

Date of experience: January 25, 2023
California
1 review
15 helpful votes
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Garbage "test"
December 23, 2022

False positives are the norm. Any random thing can sway the results…NSAIDS, diet.Polyps must be surgically excised and polyps will not be detected with this worthless "test". I call baloney on its ability to detect "DNA changes". Why would the FDA sign off on this…let me guess. Go to a reputable gastroenterologist (research, ask anybody/everybody for referrals] and get your colonoscopy. Preps are manageable, easier than ever. Colon cancer is real, statistics show increasing rates. Colonoscopy will either catch precancerous polyps EARLY or you will get a clean bill of health for years….and then you go live your life!

Date of experience: December 23, 2022
Kansas
1 review
11 helpful votes
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The test itself may be non-invasive, but the merciless and insufferable text reminders and phone calls (WITHOUT MY CONSENT) have me saying "never gonna happen". You will feel an invasive probing no matter what with these jokers. Not doing it. Box unopened. All numbers blocked.

Date of experience: September 25, 2023
Georgia
1 review
7 helpful votes
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IDIOTS! THEY CHARGED ME $681 FOR THE TEST
August 20, 2023

Really gets under my skin. They are so inefficient. I actually got on the phone with a cologuard "customer service" rep to verify my insurance before sending the kit. THEY STILL BILLED ME. If that can't get this right, it's highly doubtful that could administer a test effectively.

Date of experience: August 20, 2023

Overview

Cologuard® has a rating of 1.2 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cologuard® most frequently mention colon cancer, false positives and insurance company. Cologuard® ranks 17th among Cancer sites.

service
52
value
51
shipping
46
returns
29
quality
42