Coinbase

I have now been waiting for over 3 weeks to get a response back as to where my VERIFIED deposited went.
The replies have all been the normal run around "We are checking into your issue" but redirected to read their policy and other FAQ with links to resolve issues. I am starting to wonder if Coinbase is actually run by Humans! I have not been able to call or speak to an actual person, makes me wonder if the master AI is running the show and has not developed a voice that sounds like a Human! So these guys don't want to talk to people (as in most cases like any insurance company and govt agency) I am moving my holding to another company to avoid future problems. If it is this hard to find my deposits can you imagine how hard it could be to find your account if they screw up?! WARNING DO NOT USE COINBASE!

Would love to review the platform, but was literally trapped in a recurring loop just to try and get verified. Life is too short - Crypto.com, here I come...

They withdrew money for crypto currency's but won't let you withdraw your funds from them. Charged ridiculous fees for every transaction and transfer. Avoid at all cost Coinbase

Had $28,000 STOLEN, COINBASE WON'T reinstate the funds.

Coinbase is dishonest with its protection pol. Account was attacked and instead of standing behind their guarantee, they blamed Me, asking things like if I've ever used public wifi or clicked a link in an email.

They SAY that they protect your funds but being that they can blame the wallet holder ANYTIME (and do), this is false. There is also no customer service. You will get a non US who reads scripted responses over and over again.

Coin base sucks its worst company period...you don't need to be in existence shut down. All you do is rip people off. Don't answer phone when called an rude to folks

Bought BTC after 1,5year logged back in. Wallet Complete Empty. Lost €40k+. Coinbase cant be reached. Responds on tickets that must be made from website with automatic answers after 3-4weeks, that are compleet useless. After 5 weeks haven't reached anything and my money is still gone.

Please do not trade with coinbase. Very high risk of losing all your money. Accounts are beeing completely erased so nothing can be tracked back.

The coinbase $10 BitCoin give away is a bait and switch. I received an invite from a friend. So I joined and have invested 700 plus in the last two weeks. Was planning in cashing iutanither $50K plus to out into crypto but was waiting yo see how coinbase handles its promotion and promises. All cryptos have cleared and still not coming through in the promise. It a certain sign of the company when they do these little screw jobs. I will move back to Binance.US by end of day. So long CounBase

Do not do business with this company they have no life help when there is a problem and they make it almost impossible to get any kind of Account Support

I invested over $83,000 to an online investment scheme and got scammed just when I was supposed to cash out, I was so depressed about the whole situation but good thing I came across an article online about New Horizons a recovery specialist and how he helped numerous people get back their lost funds, I couldn't hesitate contacting him. I was able to recover my investment through this service. I highly recommend New Horizons 001 at AOL dot com to anyone that needs to recover lost or stolen funds.

Just thought I'd warn all other who may be victims of COINBASE HACKER FRAUD. I'm not a coinbase user or affiliated with coinbase in any way. Never even heard of them. On the 6th of Nov, someone made or already had a coinbase account and got hold of my bank info and withdrew money from my account. I don't know who this person is. When I tried contacting coinbase to find out info about this perpetrator, they say they cannot reveal information about the fraudster! ARE YOU KIDDING COINBASE!? YOU need to GO DOWN! You allow individuals to fraud others with your company and offer no accountability.

Coinbase is not to be trusted. As with many other complaints I have seen. They have lost/stolen $190.00 from me, they have no Phone number posted anywhere to contact them, they will not answer to any complains you have from the website, or if they do eventually answer to a problem from the website after several weeks, they will just tell you there is nothing they can do.
I am opening a case with the Better Business Bureau, and any other authority I can contact.
DO NOT USE COINBASE... STAY AWAY!

It's been over 6 months that my Coinbase account was hacked and $230k in Crypto currencies were stolen. Coinbase's response: an email apologizing for their customer service!
I've contacted an attorney and I HOPE AND PRAY Coinbase will do the right thing and recognize their responsibility to secure their customer's accounts. In the meantime, I am waiting anxiously for my account to be made whole!

I still can't believe they played a fast one on me and they are allowed to continue to handle other people's money. I couldn't withdraw money running to about £89k I invested including the accrue profitor interest and have tried calling them, speaking to an agent and using FAQ. If it wasn't for infrawhite company who took it upon themselves to help me get back what had lost to them, I would have been in deeper pain by now.

Coinbase charged me $75 fee to sell crypto worth $5k. They have ridiculous fees. Their platform is hard to navigate. The worst issue is their customer service and the fact that the platform randomly unlinks your bank account. After 6 months or so I noticed I couldn't deposit funds because it said "bank account unlinked". I tried troubleshooting on my own with no success. Then I had customer support try to help me. They were all from the Philippines with seemingly poor training on how to trouble shoot tech issues like these. They could not help me relink my bank account. It kept saying "invalid credentials" even though I tried it a dozen times, even tried changing my password on my bank account page. Nothing worked. Finally I had to open a new bank account and link it on Coinbase to be able to withdraw my funds. By that time I just wanted out. Use a different investing platform.

Extremely Disappointing Customer Service Experience with Coinbase

I recently encountered a distressing situation with Coinbase that compelled me to share my experience. The customer service I received was nothing short of abysmal, leaving me frustrated and deeply dissatisfied.

For hours on end, I have been attempting to unlock my account, patiently waiting for someone from Coinbase to either call me back or validate my credentials. Unfortunately, this has proved to be an arduous and fruitless effort. The lack of responsiveness and efficiency in handling customer concerns is, quite frankly, unacceptable.

The prolonged wait times and the apparent absence of a timely resolution process have left me questioning the reliability of Coinbase's customer service. It is disheartening to see such a disregard for customer support, especially when dealing with sensitive account matters.

Regrettably, this experience has eroded my trust in Coinbase, and once I regain access to my account, I will be actively seeking alternatives in the market. A brokerage service should be able to provide swift and effective customer support, and the current situation falls far short of meeting these expectations.

I hope this feedback serves as a constructive critique, urging Coinbase to reassess and improve its customer service protocols for the benefit of all its users.

Coinbase has lately been manipulating how we purchase currencies to THEIR advantage! When I make a deposit to my bank and then try to buy a crypto currency with it, Coinbase will only let me spend a certain amount from my checking account, while letting me spend an unlimited amount with my debit card... WHICH ARE THE SAME FUNDS FROM THE SAME ACCOUNT! Coinbase makes 3 times as much money when we use our debit cards than from our checking accounts and I believe THIS is their reason for doing so. I've contacted them via phone and email MULTIPLE times but get nowhere. I simply get an email back from them saying "Case Closed" with no explanation, nor do they fix the problem! This is serious manipulation and I believe borders on outright FRAUD!