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CogniFit

How would you rate CogniFit?
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Missouri
1 review
0 helpful votes
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Bad costumer service
January 19, 2025

I am unable to access CogniFit despite having an active subscription. There is no phone number available to contact customer service, and after a week of emails and a $59.99 charge, I still cannot access the games.

Date of experience: January 19, 2025
Customer S. CogniFit Rep
3 months ago

Hi Patricia, We have received all your emails and replied to all of them. Could you check your spam folder or use another email address to contact us as it looks like you are not receiving our replies. We hope to be able to communicate properly with you soon!

Kansas
1 review
0 helpful votes
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High quality interventions
August 9, 2024

I am so happy to have this resource for testing and intervention! With over a decade of teaching students with disabilities and providing educational therapy I love the actionable data it provides. My students enjoy the activities and I see improvements for all of them!

I'm excited about the possibilities of side by side cognitive testing reports that could show 'benchmark' growth, instead of only stand alone reports.

Date of experience: August 9, 2024
Customer S. CogniFit Rep
9 months ago

Hi Courtney, Thank you for your review!

California
1 review
1 helpful vote
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Excellent Brain Help
December 1, 2023

Easy to navigate through the different exercises. The detailed state of my brain and specific games to improve are excellent. It is an important help in my brain injury rehabilitation since my country has no rehabilitation program. After using it for 2 months I already notice progress. Only 1 disadvantage, I sometimes play the games too long resulting in headaches I score low in inhibition

Date of experience: December 1, 2023
Customer S. CogniFit Rep
over a year old

Thank you very much for your 5⭐ review, Gudlaug!

Spain
1 review
1 helpful vote
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Fun and challenging
August 1, 2023

I've been using Cognifit for about two months now and I really like it. The games are very engaging and beautifully designed. Since I started using Cognifit I feel more focused and I notice real improvements on my day-to-day mental tasks (including coordination, memory, attention and mental agility); I didn´t expect such noticeable progress on such this little time frame. Very happy with the system.

Date of experience: August 1, 2023
Customer S. CogniFit Rep
over a year old

Hi Andres, Thank you very much for your 5⭐ review! We are pleased to read that you are enjoying the platform!

Washington
1 review
0 helpful votes
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Excellent resource for practitioners of all kinds
October 21, 2022

I use CogniFit assessments and brain training for enrollees in my Brain Fog Recovery Program and it is very useful. Clients can see their baselines and monitor improvements they see from working the program. CogniFit is easy to use, buy licenses from, and see patient data. It's seamless and a great and useful value.

Date of experience: October 21, 2022
Customer S. CogniFit Rep
over a year old

Hi Nicole, Thank you very much for your 5⭐ review!

Wisconsin
1 review
0 helpful votes
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Students with disabilities.
January 2, 2024

Since I found CogniFit for a student that has dyscalculia, my amazement has grown for the use of their methods. This student couldn't add and subtract numbers in tens and hundreds. She began as a tutoring student with me last summer as a pre- junior in High School. I knew I needed more help than just my teaching skills. She is getting B's, yes B's in her math classes this year. She is taking an AP class involving math also. Her goal in life is to go into the Air Force. I still work with her, but she has taken the bull by the horn (so to speak) and pulled herself to the top of the class. I cannot thank you enough for what you all have done for all of my special needs students. I have recommended you to many special needs and regular education teachers. Testing a student for problems is one thing, but actually helping the brain to work to their benefit, is a whole other means of teaching the student. May God keep you safe and Blessed.

Date of experience: January 2, 2024
Customer S. CogniFit Rep
over a year old

Hi Susan, Thank you very much for your 5⭐ review! We are happy to read the platform is so helpful for your student🤗

Pennsylvania
2 reviews
0 helpful votes
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Not good
June 4, 2023

You do the same thing over & over without change, sometimes a very small change. If its not working after 100's of the same game, you as cognifit need to change & do something different. It is very frustrating every time I see, its the same plan again! Very close to canceling especially when you see the scales show you are worse than you started!

Date of experience: June 4, 2023
Customer S. CogniFit Rep
over a year old

Hi Stephanie, Thank you for your feedback. Please contact us at support@cognifit.com so we can help resolve any issues and explain how the platform works.

Netherlands
8 reviews
1 helpful vote
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Good service
October 28, 2022

There are lot of games, activities services they provided to enjoy your free time with these brain games. Amazing customer support and friendly service!

Date of experience: October 28, 2022
Customer S. CogniFit Rep
over a year old

Thank you for your review, Jordan!

Germany
1 review
0 helpful votes
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I found what I was looking for!
April 19, 2022

Very good idea to use the internet for a cognitive training platform. I searched the web hoping to find something like this. I am a physician (pathologist, but also had training in psychiatry and neuroscience). Most of the games are good, fun to play and rewarding. Some are dropping off. Possibility to rate should be offered after more games. On some games my computer system/mouse shows some inertia/doesn't react promptly enough which is annoying when you're into the game! I am impressed by the idea to present attached background neuropsychological information on seperate cognitive functions, the effects of their decrease and neurological diseases causing it. The whole thing is professionally done.
Another example of what the internet can be good for.

Date of experience: April 19, 2022
Customer S. CogniFit Rep
over a year old

Hi Eckmund, Thank you for your review! Please contact us at support@cognifit.com to assist you with the system issues you are mentioning so we can help resolve that!

Florida
2 reviews
0 helpful votes
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More explanation would be useful!
September 28, 2022
Updated review

Part of the reason I scored as poorly as I did in the initial evaluation is that Cognifit has a subtly different vocabulary than I do. Example: what looks like a Sweet Potato it calls a Yam.

After half a dozen training sessions I am catching on to the terminology associated with the pictures they flash on the screen. I'm liking it!

Date of experience: September 28, 2022
Customer S. CogniFit Rep
over a year old

Hi Alex, Thank you very much for your 5⭐ review! Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!


Part of the reason I scored as poorly as I did in the...
October 21, 2022
Previous review

Part of the reason I scored as poorly as I did in the initial evaluation is that Cognifit has a subtly different vocabulary than I do. Example: what looks like a Sweet Potato it calls a Yam

Date of experience: September 21, 2022
North Carolina
1 review
0 helpful votes
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My personal experience
November 23, 2020

Cognifit is a app where it can break down and analyze your cognitive state. You can use various exercises and games to help improve your cognitive state along with using personalized brain training to see which best methods fits you and what specific skills you need to train on. I've always loved brain games and teasers ever since I was little so this would be a perfect app to help sharpen my skills.

Date of experience: November 23, 2020
Customer S. CogniFit Rep
over a year old

Hi Angelica, Thank you for your review! We are pleased to read that you are enjoying the platform!

Italy
1 review
0 helpful votes
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First impressions
July 20, 2022

I am just now starting to use it, some of the activities/games look interesting. One small thing that I feel can be improved is that when I go to click start workout it sends me back to the subscription plan, as if I have to activate it at that time, but in fact I already have it.

Date of experience: July 20, 2022
Customer S. CogniFit Rep
over a year old

Hi Francesco, Thank you for your review! We have emailed you directly regarding the payment pop-up.

New York
1 review
9 helpful votes
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Problems about privacy
August 31, 2017

While Cognifit collects extensive information about you, they only provided their privacy documents to me after I had taken their tests and then requested them. And they leave lots of holes for sharing your very intimate information with others and its use. I would steer clear of them.

Date of experience: August 31, 2017
Customer S. CogniFit Rep
over a year old

Hi Peter, Thank you for your feedback. We do not sell or share any data collected as per our privacy policy: https://www.cognifit.com/privacy-policy
Should you have any questions, then please email us at support@cognifit.com with any questions you have and we'll be happy to help!

Brazil
1 review
0 helpful votes
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Very good experience! I have just one issue, that I'm trying to solve, about change my basic plan to premium, paying the difference in values and not another charge, as I registered on January 20th. Would it be possible?

Date of experience: January 26, 2022
Customer S. CogniFit Rep
over a year old

Hi Lucas, Thank you for your review! You can upgrade in your account and the platform will adjust he price you already paid :)


Very good experience
January 19, 2022
Previous review

Very good experience

Date of experience: January 19, 2022
India
1 review
0 helpful votes
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This site is really helpful for weak brain persons and children. It's give a space to workout their brain regular.One of best thing that impressed is there is no age limit for improvisation...

Date of experience: July 4, 2023
Customer S. CogniFit Rep
over a year old

Thank you very much for your 5⭐ review, Jatin!

Bahamas
2 reviews
0 helpful votes
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Very Satisfied
September 8, 2022

There are so many options for training. That keeps it interesting and fun. I would never consider playing any other games! In a year I have improved so much and I see it in my daily movements, recall, activities too.

Date of experience: September 8, 2022
Customer S. CogniFit Rep
over a year old

Hi, Faye. Thank you very much for your 5⭐ review! We are pleased to read that you are enjoying CogniFit.

Colorado
1 review
0 helpful votes
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Bad help videos
July 3, 2023

Being 76 and not a computer game person made it really difficult to understand the instructions. Plus the e-mails often didn't help understand the games better as well.

Date of experience: July 3, 2023
Customer S. CogniFit Rep
over a year old

Hi Rick, Thank you for your feedback. Please contact us at support@cognifit.com so we can help explain how the games works that are not clear.

Texas
1 review
8 helpful votes
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What a ripoff! When you sign up with the basic plan all you get access to a bunch of lame, low tech games of no cognitive value. The seemingly reasonable cost lures you in and your stuck with useless games. Of course you can upgrade packages and it starts getting expensive. I've had it one day and wish I could get my money back

Date of experience: September 19, 2019
Customer S. CogniFit Rep
over a year old

Hi Robert, Thank you for your feedback. Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!

California
1 review
1 helpful vote
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I looovve it
October 2, 2019

This is my first review ever and I am only writing one because most of the review here seem to be for another product or an older version of the app. For example, I never had to give my phone number.

Indeed, I had to pay to unlock the features I wanted and I am happy with brain training program. Sure, I would have preferred a free program but I had tried a lot of FREE programs and they were a huge waste of my time. This program was recommended by my doctor and I can feel the difference. I like it, it helps me stay focused.

Although I would like more games in future!

Date of experience: October 1, 2019
Customer S. CogniFit Rep
over a year old

Hi Samantha, Thank you very much for your 5⭐ review!

Australia
1 review
0 helpful votes
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Enjoyable Brain workout
May 2, 2023

I'm enjoying testing my cognative ability each week getting a little better. My contact with staff has been pleasant each time I've had a problem with using the website.
Thank you

Date of experience: May 2, 2023
Customer S. CogniFit Rep
over a year old

Hi Elaine, Thank you for your review!

Overview

CogniFit has a rating of 3 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. CogniFit ranks 1st among Brain Games sites.

service
15
value
8
shipping
5
returns
5
quality
46
This company responds to reviews on average within 0 days

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328 reviews