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Thumbnail of user ssalinas6143
1 review
0 helpful votes
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February 26th, 2024

I just started a new medical weight loss and primary care clinic. Hiring the right people for different aspects of the business was very important to me. It is essential to read customer reviews before hiring. Even so, one could still make a mistake in hiring the right people for certain jobs/services. When I first spoke with iCareBilling, I knew that they were the right company to hire for my insurance credentialing and billing services. The owner/manager is very knowledgeable and skilled at what he does. That translates to an effective/efficient and reliable team, as it is apparent that he checks on his team's performance regularly. They are very proactive in getting everything setup and approved by the insurance companies. They respond quickly to questions and concerns. They answer within seconds to minutes, even on off hours. Their motivation is contagious. Starting and managing your own practice can be very challenging, and there are definitely ups and downs. Hiring the right people for different areas of your business gives you that constant positive vibe, which keeps you going. ICareBilling Medical Billing Services Company has not only helped with what I hired them for, but has also boosted me at times when I feel like things were going the opposite way. It is the kind of company you need in your network!

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Thumbnail of user sondae
1 review
2 helpful votes
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August 27th, 2019

This company locked us into a 4-yr contract after promising us amazing features, customer service, training, and support. We are now stuck with a crappy EMR system that doesn't work, takes forever to load, and we have to call customer service every day for help - at which point they just state that they are aware of the problem and are trying to fix it ASAP. Nothing ever gets fixed. They are literally interfering with our patient flow and practice operations, and have absolutely no clue what they are doing or how to run a software company. For training, they refer you to 1-1.5hr training videos on their website, a lot of which have terrible quality and sound muffled - and no one has 1-1.5 hours to sit and watch these training videos when we are busy seeing patients. I wish we could get out of this contract and we are counting down the days until we can switch to another EMR.

Thumbnail of user prakashr32
2 reviews
0 helpful votes
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October 3rd, 2023

Nivano Physician medical center on 7600 Hospital Dr has worst service. My name is Sant Ram, joined Nivano on January 1st 2023 n ended on Sept 30th 2023. 1st week of January had an appointment with PC n requested 4 a Neurologist. I have Parkinson Disease n had DBS surgery, deep brain stimulator implanted on my brain which controls the movement of the body with remote control. Something went wrong with the device n my back locks up, I couldn't move from waste down. Made so many calls from 1st when saw PC in Jan till September 2023 never got 2 C a Neurologist. Each time I called there were problem with authorization n changed the PC still was unsuccessful. Staffers working there don't know wat they doing. Had no choice then 2 call Medicare n switch Ins. Never recommend anyone there.

Thumbnail of user calvinf11
1 review
0 helpful votes
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July 29th, 2016

Kudos for Med Claims Management. High quality service and reasonable price. They are always there to help us.

Thumbnail of user brians731
1 review
4 helpful votes
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February 2nd, 2019

Sent 1st bill back with insurance info so they could bill insurance company. They sent the same bill again a month later with no description of services or dates just stating past due.
Called them up gave them acct info and they asked how can we help you. They now wanted ss number. What a pain in the A. They were hoping I would just pay the bill they never sent a letter asking for ss number. Crap outfit!

Thumbnail of user lisah115
1 review
3 helpful votes
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April 3rd, 2015
Verified purchase

My Clients Plus is definitely the best billing software I have used. Their progress note templates make note taking so easy! I am very happy overall with my choice in software. Their customer service is always there to walk me through something should I get stuck. Overall I would highly recommend My Clients Plus to someone who wants an easy way to bill both insurance and clients.

Thumbnail of user benl44
2 reviews
2 helpful votes
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June 4th, 2015

I have been working with E-care India from quite some time now, was very impressed with their proficiency for the day-one itself. They took well care of my each and every need, and made acquiring medical claims an easier task. Their staff is highly efficient and cooperative. I would recommend them to all.

Thumbnail of user annep20
1 review
2 helpful votes
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March 5th, 2014

MGSI is a great healthcare services company which has totally managed our billing and collection services. They have always fulfilled all our requirements as per their promises. MGSI can be a dedicated service provider that can make your practice perfect.

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