I left 3 times review for that theme and each time they deleted my review just to make it more sale. If we are not allowed for putting in review why codecanyon put that option there? I even contacted them through mail but they did not get back to me. see screenshot of my review which they deleted
I DON'T NEED QUESTIONING - THE PLUGIN DIDN'T WORK WITH MY EXISTING PLUGINS. REFUND THE MONEY.
Pleas take a warning do not do business with this company unless you like losing money.
Most of the scripts are not even 1% professional.
Always look for an opensource alternative,
For production quality scripts, its a BIG NO,
may be you can use for reference etc..
There are several rude and cheating sellers over there and codecanyon or envato takes no action against them
Furthermore they delete honest reviews about other plugins/themes. I would have not believed that if it did not happen to me. I suspect that probably authors can bribe them into doing that. What happened is that I was very dissatisfied with a plugin's support. Sneakily these plugin introduced some measures that limit the plugins functionality. I've wrote about this matter on the product page and have given them a negative rating for that. To my surprise no one wrote about it before in the last weeks since this was happening. Or that's what I thought. Shortly after leaving the bad review for this user it was removed and I have received a threatening email that I should not post defamatory content or my account will get suspended. There was not ONE defamatory word posted in my review. I was NOT being offensive in even one sentence.
It immediately became clear to me that this must have been the reason for a full 5.00 star rating on all the authors plugins. I've not seen this before. You don't get to see a full 5.00 rating often, let alone on all the three plugins. Could it be that the plugins are really that good and no single user complained about anything at all? Not really possible in this day and age is it? Even if you have the best code/support (which of course is not the case here). It became clear to me then they are intentionally removing all the negative reviews from others as well! Either they are being paid for that by the authors or the authors themselves are connected to the company in some way.
At the end of their (ENVATO THEMSELVES) threatening email they also said that my account will be removed shall my "behaviour" continue. Effectively they did tell me that if I share a review once again they will remove me from their place. What a sellout.
Woocommerce is named in the name of the plugin. But the plugin brakes product page rich snippets, which is the most important part for an ecommerce.
The developer asked access to solve the problem, and after that, he installed WP download, and downloaded my entire site, with private information. Most of all, still today, after more than I week, the developer insists there is no problem.
If I click from mobile on category pages, they now redirect to /shop/ page. Google tool for rich snippets gives the same redirection problem when I try to investigate a product page, it returns the /shop/ page.
CodeCanyon just opens a ticket, and gives one more week because they follow a "standard procedure", in the meantime the site is broken.
No phones to call. Nobody protecting customers.
Now who ever will pay to fix my problem?
I did not know why but tried to contact them, sent 5 messages after spent two hours how to figure out and read all of their blogs, and long script. No reply, no customer service, never heard back from them. I tried to find their contact phone, nothing.
Very awful and terrible company so don't purchase anything from this site, just my humble opinion.
It's a pity the owners of CodeCanyon hide behind closed doors - what are they afraid of.
Also there are too many apps that are so old they will not work on current computers.
Take care with this lot. I am beginning to agree with others here that this site is sadly becoming one big scam.
You buy from any one of those foreign developers they are all out to scam you. Take your money and steal. IOS 12 support lie. Xcode 9 lie. They lie and take your money and codecanyon allows it. Do nopt ever buy from code canyon! Enveto is a scam. last time Ill ever get scammed from them because they are swarmed with crooks and allow it openly. Shouldnt be able to say one thing, confirm in on comments and then no truth whatsoever! Id give them less than 1 star if I could. Hate the site and all the devs.cheaters to scam you. Terrible.
Tip for consumers: Not worth it. Stick with free Wordpress plugins. In most cases you can get the same features with better written code and fewer headaches. Even if the free version of a plugin works, the paid version often does not.
Thank you for your patience. We have completed an assessment of the item and have not been able to replicate the issue you described. Also, we have confirmed the item is of acceptable quality for the Marketplaces.
We have considered your specific request and on this occasion were not able to offer a refund or credit for this item.
Our recommendation is to consider these options to achieve your goals:
Contact the author of the item and seek specific help
Ask questions in the item comments section
Start a conversation in the forums to get some help from the Community
Consider another source of assistance. (i.e. studio.envato.com)
I appreciate your experience with this item hasnt been ideal. Were not disputing this. On this occasion we are just not able to offer a refund or credit.
L2 Help Officer
There are ethical authors who do not scam you but they are getting more hard to find and why you need to thoroughly check their reviews AND their open forums before considering purchase. If author does not answer basic questions from their users, do not purchase from them, they are scammers.
Tip for consumers: Please see the product here: http://codecanyon.net/item/woocommerce-stock-notification-builder-sends-desktop-mobile-email-notifications/15688411
Why would my purchase items stop working on my servers the min that codecanyon removes them from the market SCAM!!!
Now i buy a form builder for wordpress with support i paid for and get zero support so i comment in the plugin comments section and i get a reply "Please send this to our support tab" WTF I DID SEND IT TO YOUR $#*!ING SUPPORT did i get a reply HELL NO.
Seems like false advertising with scam products that 50/50 may or may not work but will support give you any support $#*! no just waste your time!!!
When you have wasted as much money on $#*! as i have and they dont even work or get removed and then dont work you would be as $#*!ing pissed off as i am DO NOT BUY FROM THIS SITE unless you dont mind wasting money and waiting upto 12months for a reply to any support questions.
Tip for consumers: Buy a coding dvd learn how to code php or wordpress yourself!!!
Has every script ive bought been perfect? Heck no. But Codecanyon.net handles issues with care and common sense, without some referring you to some "suck it up buttercup" fine print.
I always feel confident spending my money there knowing i will get value, support and should something go wrong, reasonable considerate customer service.
Tip for consumers: Sleek design and highly customizable
About my experience, I recently purchased a plugin on envato, posted an issue on the plugins support forum, and received no response, no support at all. I even bumped my post in case the author did not see it and had the purchase code in my profile like the forum states. Then I left a comment to him on the plugins page on envato, yet no response to my support post.
After waiting 2 weeks, I asked envato for a refund. The plugin advertised support but I could not get in contact with the plugins support.
Mario, the support at envato responds,
"Remember: although we do encourage authors to provide free support (and most do to generate better sales for themselves and keep their customers happy), the reality is that authors are not required to provide support and it is their choice to do so. This is also true for item updates, as long as the item is working correctly."
Yet the plugin advertises the complete opposite and states nothing about not having support on the pluins page on envato where you purchase it. To me this is ilegal. I cannot get away with this with my business, why do they?
Then Mario asked me what the problem was with the plugin, even after I explained in detail that my issue was with no customer support and fraudulent advertising, 2 weeks later he tells me they couldnt duplicate the issue so they couldn't give a refund. Lol of course!
Also the comment I left on envato, about not receiving any support, was deleted by envato. That comment was 100% true, I never received any support, yet they delete it. They do not want negative comments because to hinders sales. Yet by deleting all the negative comments warning others, this falsely entices people to purchase crap, and you will get no refund for fraudulent advertisements.
DO NOT SUPPORT BAD BUSINESS!
DO NOT BUY FROM ENVATO!
DO NOT USE PAYPAL FOR PURCHASES!
They do not refund just saying they disagree. Disagree with what? About malfunctionning? About no answering my questions? Avoid such a site.
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