Have been a customer for the past 4 years and have purchased close to 40 items with all good reviews in exception to 5 unfavorable reviews. These 5 have since been deleted which lost my trust in this company and will no longer be purchasing any products from them.
Be careful when purchasing themes as many authors rarely do updates and when they do, they are simple basic updates just to make it look like they are updating for the current year but have done nothing in reality. I have one theme from 2016 which breaks when you try to add newer plugins due to incompatibilities. And codecanyon has the gall to list this same old broken theme as a "Top 10". What a joke!
If you are interested in a plugin or theme, be sure to read the comment section to get a good idea how responsive the author is or buyer complaints. No doubt they probably are deleting the bad comments now as well. Goodbye Codecanyon!