• Cobeads

Cobeads

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Overview

Cobeads has a rating of 4.94 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cobeads most frequently mention customer service, and good quality. Cobeads ranks 5th among Beads sites.

  • Service
    12
  • Value
    13
  • Shipping
    13
  • Returns
    3
  • Quality
    13
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
32
See all photos
How would you rate Cobeads?
Top Positive Review

“Jewlelry Wonderland”

Galina g.
3/22/23

I have been a Cobeads customer for over half a year and made a number of orders, so I can safely say that this site offers a wonderful shopping experience. The abundance and variety of the offered items is astounding. You are given a wide margin of choice – from super cheap to exclusive. Also, you can find true bargains and get more than your money's worth. The packaging, dispatching and delivery times are excellent. Customer service is very helpful, well-meaning, and attentive. On the whole, I feel good and confident when making an order.

Top Critical Review

“Items aren't the same as ordered”

R L.
3/17/19

I had a client request for a piece using beads from a site she had found. I checked out Cobeads and warned her that it was located in China. Generally companies from this country have a lack of integrity and notoriously bad customer service. It was quite disappointing to learn that this was true for Cobeads. Part of my order was OK, nothing special or outstanding. Three of my items were not the same quality/grade as pictured. The Maifanite that my client wanted consisted of oranges and yellows with many clearly defined bullseyes. The Amazonite and Peridot were transparent with color ranging from light to dark. Unfortunately the Maifanite I received was a dull murky gray with dull tans. The bullseyes were mostly random swirls, not clearly defined as they were in the listing. The Amazonite and Peridot were both very opaque/milky with little color variance in shade. It is natural for there to be differences between the images in their listing and the actual item, however, completely different colors, patterns, and grade are simple deception. I sent 6 emails in total to their customer service. Two of them included images from the website and items received to illustrate the issues. I also clearly explained the difference in quality and grade. Each time I was given a different answer and run-around. At no time did they offer resolution or accept that they were responsible for not shipping what they advertised. My client was pretty disappointed as was I. If you don't mind getting something different from what you have ordered then this is the place for you. If you would prefer to get what you paid for, then skip this company. There are many more reputable companies out there that are trustworthy and will treat you with respect.

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user gstankeva
2 reviews
0 helpful votes
March 22nd, 2023
Verified purchase

I have been a Cobeads customer for over half a year and made a number of orders, so I can safely say that this site offers a wonderful shopping experience. The abundance and variety of the offered items is astounding. You are given a wide margin of choice – from super cheap to exclusive. Also, you can find true bargains and get more than your money's worth. The packaging, dispatching and delivery times are excellent. Customer service is very helpful, well-meaning, and attentive. On the whole, I feel good and confident when making an order.

Tip for consumers:
Read carefully the descriptions. Wait for a promotion or sale.

Products used:
I have used a lot and will use probably all I ordered.

Service
Value
Shipping
Quality
Thumbnail of user ildiko.hevesi
1 review
0 helpful votes
September 1st, 2023

For years, I have been a regular customer. Every product is of impeccable quality. Customer service is always up to date, they respond quickly, and they always find the most suitable solution to the problem. I hope we can continue working together for many more years. Thank you very much for the entire team's work. With their help, I now have a well-functioning online trading company. The many thousands of customers are convincing references to the excellent quality of the product and service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user katieg363
1 review
0 helpful votes
September 3rd, 2022

Cobeads is a great website to find a variety of products for making jewelry and crafts. They have tons of items that you can buy in small quantities or in bulk for an excellent price! I highly recommend them.

Service
Value
Shipping
Quality
Thumbnail of user pager7
1 review
0 helpful votes
December 13th, 2021

HUGE selection and variety. Fantastic prices, sales, and coupons. The savings were well worth it, even with the shipping costs taken into account. The site is user friendly, easy to navigate, and you can create multiple 'wish' lists. Customer service was exceptional, prompt, knowledgeable, and friendly. They answered all of my questions and addressed any concerns. I was able to track my order the entire time. I only hoped the products would match the high expectations set by the experience thus far. I was thrilled to receive a carefully packaged order with product that met and exceeded my hopes! Everything is beautiful. I am proud to provide customers, friends, and family with jewelry items created with these fine products. Long lasting sterling silver plated items are a beautiful, more affordable option. Check different shipping options. I was able to go with a faster shipper for less than $1US more! Like other reviewers, this is my go to supplier from now on. Thank you Cobeads!

Tip for consumers:
Check for different shipping options. I was able to go with faster option for less than $1US.
Don't hesitate to ask questions! Customer service is prompt, courteous, and very helpful!
If you find a product you like that doesn't list the quantity you prefer, make the request for a different size. I found they are very accommodating.
You can create a multitude of wish lists to keep track of products you like.

Products used:
Gemstone beads, wood beads, long lasting sterling silver plate spacers, letter beads, stringing materials, packaging

Service
Value
Shipping
Quality
Thumbnail of user kc670
1 review
0 helpful votes
July 23rd, 2022

Cobeads is my #1 place to source beads and jewelry supplies. With detailed product descriptions, I always know what I am paying for. The quality is amazing for the price! Shipping time and cost so far has been great. There are so many different items to search for, which the website makes easy to navigate. I absolutely recommend Cobeads to anyone looking for a place to source beads!

Tip for consumers:
Some images may be misleading, always use measurements to get a good idea of the sizes

Products used:
Beads, stringing materials, packaging supplies

Service
Value
Shipping
Quality
Thumbnail of user lisam5121
1 review
0 helpful votes
January 31st, 2023

Cobeads has an amazing selection of beads and charms (and much more). Their prices are much better than Ali Express which is where I used to get my beading supplies. I can get so much more for the same price or less with Cobeads. ALSO, really good customer service. I definitely recommend them to anyone who loves jewelry making.

Tip for consumers:
Shipping time isn't the fastest but customer service is good and so is communication with them. Very good site for buying beads and charms and more.

Products used:
Beads, charms.

Service
Value
Shipping
Quality
Thumbnail of user karenr1286
1 review
0 helpful votes
October 24th, 2020

For me it is a virtual store that we can fully trust, it has everything I like. Good prices, lots of variety, and excellent customer service. I give them 5 stars

Thumbnail of user galinat8
3 reviews
1 helpful vote
October 21st, 2022

I am very happy with my purchase from Cobeads. They have an extensive array of tempting products at positively affordable prices. The items I purchase correspond to the descriptions and photos. Logistics are excellent. Thanks to the sellers.

Tip for consumers:
Cheaper goods prove more expensive in the end.

Products used:
I will be using all the products with probably 1 exception. I am especially happy with the tools!

Service
Value
Shipping
Quality
Thumbnail of user sallyr47
4 reviews
3 helpful votes
May 22nd, 2021

I am about to place my fourth order. I was unsure at first, but that first order convinced me that Cobeads is not only reliable but also sends exactly what you order and at a wonderful price. My summer off from teaching is going to include the glorious reconnection with my love of jewelry making! I highly recommend Cobeads for their products, prices, proptness and great packaging.

Tip for consumers:
And if you like a product but do not need a huge quantity of the item, you can request it and they will respond via email. I have done this several times and they have provided me with the stock number for that smaller quantity. I was pleased and impressed !

Products used:
Beads, chain, links natural gemstone beads, cultured pearls stringing cord, rhinestones, storage boxes and so much more !

Service
Value
Shipping
Quality
Thumbnail of user jasl14
1 review
0 helpful votes
October 23rd, 2021
Verified purchase

I've now made several orders from Cobeads and will continue to do so - great quality, great prices, shipping is much quicker and more efficient than other similar sites and the items are described accurately. There have only been minor issues with a couple of the items I have received but the customer service team is so responsive and has dealt with them fantastically. I've tried out some similar sites but each time several items in my orders were unavailable when it came for them to be shipped and so the whole process took much longer. Cobeads is the only site I've made further orders from as it far surpasses the others on every measure.

Tip for consumers:
The postage may seem a little high but it is being sent internationally and is much much quicker than sites like AliExpress

Products used:
Jewelry making supplies - glass beads, stainless steel charms, stirling silver charms, keyring components, boxes, tins and bags, jewelry making tools.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ajk58
1 review
0 helpful votes
December 13th, 2022
Verified purchase

I was scared to order in case it was a scam, but everything was amazing. It shipped a few days after ordering, and I even got a coupon and free shipping because I spent so much haha! Shipping took a week and everything was packaged safely. The beads themselves are beautiful and I cant wait to use them!

Tip for consumers:
They do run sales occasionally!

Products used:
Beads

Value
Shipping
Quality
Thumbnail of user pahouayang7
1 review
0 helpful votes
October 15th, 2022

I was so glad to have found this site after endless research on a good bead source website! I was looking for quality and different types of beads that are not usually sold locally, so I was thoroughly surprised by all of the products they had on the site! I am super satisfied with my purchase and I am planning another one right now too! I love how fast the team is and how fast the shipping was too! All of my purchases were high quality with no damages as well. I am surprised by the insanely competitive pricing and catalog! I highly recommend this to anyone who wants unique products!

Tip for consumers:
Check on the current deals and discounts!

Products used:
Beads and supplies

Service
Value
Shipping
Quality
Thumbnail of user juliad111
2 reviews
0 helpful votes
October 18th, 2020

Mi piace il negozio. I prodotti di qualità ( parlo di quello che ho ordinato e ricevuto io). Sodisfatta

Thumbnail of user suzanne.h
1 review
0 helpful votes
August 7th, 2023

I have got lots of bargains for my jewellery-making hobby If you want to make Jewellery have a look at this site they do a great variety and some fantastic prices.

Thumbnail of user ramsay.sofia
1 review
0 helpful votes
October 12th, 2023

They have a wide selection of offerings and you can usually find anything you need. Lots of opportunities for discounts too.

Thumbnail of user gtomova.art
3 reviews
4 helpful votes
January 4th, 2023
Verified purchase

I have made several orders from Cobeads and am wholly satisfied - with the quality of the ordered items, the expedient shipping, and the excellent logistics. A huge variety of goods, unbeatable prices, quite a few sales, and coupon offers. All the items I bought matched the descriptions and the photos.

Tip for consumers:
Read carefully all the descriptions and you will not be disappointed.

Service
Value
Shipping
Quality
Thumbnail of user suez29
1 review
0 helpful votes
November 27th, 2019

My set came in absolute perfect condition. I was hesitant after reading other reviews but I took a chance anyway, and I'm glad I did! The beads were organized, and they feel super nice. I also love the container, it feels sturdy and unlikely to pop open at random. You can continue to use it for beads or anything else you'd like, so that's a plus. I recomened cobeads, i will be from them again, amazing website.

Thumbnail of user veeh4
1 review
0 helpful votes
December 27th, 2019

Easy to navigate website. Good Service. Great Product.
I have purchased 21 times. Customer Service is very responsive. Parcels are packed well.

Thumbnail of user rl175
1 review
0 helpful votes
March 17th, 2019

I had a client request for a piece using beads from a site she had found. I checked out Cobeads and warned her that it was located in China. Generally companies from this country have a lack of integrity and notoriously bad customer service. It was quite disappointing to learn that this was true for Cobeads.

Part of my order was OK, nothing special or outstanding. Three of my items were not the same quality/grade as pictured. The Maifanite that my client wanted consisted of oranges and yellows with many clearly defined bullseyes. The Amazonite and Peridot were transparent with color ranging from light to dark. Unfortunately the Maifanite I received was a dull murky gray with dull tans. The bullseyes were mostly random swirls, not clearly defined as they were in the listing. The Amazonite and Peridot were both very opaque/milky with little color variance in shade. It is natural for there to be differences between the images in their listing and the actual item, however, completely different colors, patterns, and grade are simple deception.

I sent 6 emails in total to their customer service. Two of them included images from the website and items received to illustrate the issues. I also clearly explained the difference in quality and grade. Each time I was given a different answer and run-around. At no time did they offer resolution or accept that they were responsible for not shipping what they advertised.

My client was pretty disappointed as was I. If you don't mind getting something different from what you have ordered then this is the place for you. If you would prefer to get what you paid for, then skip this company. There are many more reputable companies out there that are trustworthy and will treat you with respect.

Thumbnail of user rosr13
1 review
0 helpful votes
November 22nd, 2022

I love this website
I have already ordered cobeads on more than one occasion on the web, and I am always delighted with everything I receive, the very cheap prices and the very good quality,

Products used:
Everything I received: silicone mold, cardboard, stapler, silicone seal, wax seal, etc...

Service
Value
Shipping
Returns
Quality
Thumbnail of user elisabettam
4 reviews
0 helpful votes
January 4th, 2020

Il mio ordine è arrivato in 10 gg tutto ben imballato i materiali sono ottimi. Sono soddisfatta del mio acquisto fatto dal sito Cobeads. Shop consigliato =)

Thumbnail of user valentinae5
1 review
0 helpful votes
November 30th, 2020

Vasta scelta, prodotti di qualità, imballaggio e spedizioni sempre nei tempi, sempre attenti alle richieste. Lo consiglio!

Thumbnail of user daniellek292
1 review
0 helpful votes
February 9th, 2022

I consistently order my beads from this website. Well-priced, excellent quality beads; fair shipping prices; and timely shipping! No complaints!

Service
Value
Shipping
Returns
Quality
Thumbnail of user renated5
1 review
0 helpful votes
December 20th, 2020

Very nice and needfull things to purchase, best prices, offers a wide range of products, shipment very fast in a couple of days only, good quality, good experience with the shop and I recommend the company

Thumbnail of user kerins11
1 review
0 helpful votes
November 6th, 2023

I have used Cobeads since March 2023 and have always found them to be very good. Their shipping is fast and generally takes 1-2 weeks to New Zealand. I highly recommend this site.

Products used:
Crafting goods

Service
Value
Shipping
Quality

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