I have ordered many times of this site. The items are as described, varied and offer good value. I experienced a delay in delivery and the customer service team did everything to accommodate me. Will definitely use again
This is my go to online spot for high quality stones at very affordable prices. The faceted stones are SO sparkly and catch the light beautifully. The prices are hard to beat too.
Customer service has been helpful the few times I've needed help with a item issue or lost package. Plus shipping is very inexpensive. Overall, I'm always satisfied with the products I receive :)
I haven't experienced any bad service from them. I had a late order once but they let me know about the stock that they were waiting for. I had asked them to rush my order and they did. Their website is well designed and oh my goodness you can find anything there. Its amazing.
This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China.
Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler.
If you want to send anything back, it will cost you at least $16... making it not really worth it.
BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.
This is truly a fabulous site. I have order so many items from here for my business and i have never received any form of bad communication/experience.
The staff that assisted me incase of any type of delay was always amazing
I couldn't say how much I love this website. Excellent prices, and quality you just cant beat. I was seriously shocked at how many genuine gemstone beads I could recieve for such low prices (15-30 inches for around 2-3 dollars, sometimes lower!) The customer service is prompt and personal. I will only shop this website from here on out. The prices beat out my local craft store a million times over.
I bought several times from this website and all i can say is that i always recieve what i expected, great quality and fast shipping considering that i am from Spain and this store is form Asia. Also they have very competitive pricing. For me is a win-win.
First and most importantly customer service is amazing! They handle things in a timely manner and are very pleasant to work with. 2nd, the quality of the items I have bought are amazing and I was VERY pleased with that! 3rd, the time it took to ship. My shipment took the amount of time it should coming from China to the United States. I mean, plan your projects and things a head of time. Dont rush the process!
Trustworthy site goods arrived within 5 days as estimated, customer service was very helpful when i was unsure about import duties etc they guided me step by step so yes i have no qualms recommending them and will certainly be back for more
I've been making jewelry for years, but always run into supply issues and sometimes never find another reliable source. The past few months have been great. I've found a supplier of magnetic stainless steel clasps that add such a great value to my product that will tells me that this company will see my continued support as long as they are in business.
This is the best site so far for jewellery and findings. Lots of choice and reasonably priced. Transaction and delivery was seamless. I would highly recommend.
Although I am new to making my own jewelry, I have been pleased with each order and happy all products are exactly as advertised. The prices are also good value even with international postage included. As an Australian customer, I do appreciate receiving my order on or before the expected date. I now prefer to order quality products from your company knowing I am paying the right prices and my order will arrive in excellent time.
I placed many orders with Jewelry & Findings and had a great experience each time. Very professional, fast service and great products. Would 100% recommend! Delivery to the UK has always been very fast and unproblematic. Love it!
When I see a sale elsewhere online, I check the price here first to get the real deal. Now I know where a lot of online shops are buying their products from.
This site is easy to navigate, has so many of the products I'm looking for, a variety to select from, and bulk pricing on a lot of items. I can batch add or remove between wish list and cart, access previous orders, select a specific type of product on my wish list using a dropdown menu, or submit a ticket if needed- all from the same page.
Customer service was always nice in their communications while keeping me updated on my order as they were processing it. I could also see the updates from my account. The items were well packed and survived shipping with no damage.
I've ordered many styles of magnetic clasps and was not disappointed. Well formed shapes and finishes with strong magnets. Descriptions include details like hole diameter or approximate bead counts so I can order what my project needs. Orders can be easily saved to a file.
I wish I had known about this site sooner. Too much good stuff all the way around.
During this time of business closures I needed to find a supply of beaded gemstones. I was reluctant to order direct but sound myself so pleasantly surprised at the ease, quality, price and delivery time I received from Jewellery and Findings. Their customer reward system is very generous and they are quick to respond to any questions or concerns. I will definitely be buying from them, even when the stores reopen!
Contains a constantly changing wonderful random assortment of beads, findings, and all varieties of fun jewelry-making supply's. These can be gemstone, acrylic glass, wood, and metal. Packed full of great little odds and ends, it's been a customer favorite for me this year.
Great follow up on order & delivery. Order was late due to corona virus but I had several emails asking me about progress, parcel arrived in great condition and I'm very pleased with the order. Thank you for your follow up service
I have been using this site for over a year and their products are excellent quality. The range is fantastic and the customer service prompt and helpful. Definitely recommend them - Have only had a couple of issues, but they were resolved quickly and efficiently.
(I have tried uploading proof of purchase several times but for some reason it won't accept my image?)
I use this site often for supplies for my small business. Always quality items for fair prices and fast delivery. Any problems are solved quickly. Will keep using for a long time.
Everytime I order from this website the quality of the products is amazing especially for the price. Also every time I place an order they are super quick and package everything carefully and with so much love. I truly appreciate the customer service every time I run into an issue. Highly recommend 10/10
Answer: A legit company with a lovely owner who keeps you updated with the delivery!
Answer: It is very easy to get a hold of customer service. If you need help, you just send a "ticket" (which is a message) to them and they reply to it pretty quickly. The "Ticket Center" is located both under your account information and under your orders information. It is easy peasy.
Answer: Prices of course and quality and word of mouth from others on YouTube whom make jewelry tutorials.
Jewelry and findings has a rating of 4.5 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewelry and findings most frequently mention customer service, fast delivery and good quality. Jewelry and findings ranks 6th among Jewelry Making sites.