• Clovia

Clovia

Overview

Clovia has a rating of 2.69 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Clovia ranks 35th among Lingerie sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    7
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
See all photos
How would you rate Clovia?
Top Positive Review

“Perfect”

Arti M.
10/21/23

I purchase a sports wear.it is best product comfortable to use.it is moisture wicking fabric that wick away sweat from the body and keep dry

Top Critical Review

“Useless customer care, employess”

Yogini g.
8/18/23

Hi, I ordered 2 items, both sizes were received wrong. Asked for a return, but that link was also not active. After 15 days of email follow-up, one person came for a pickup, and both items were returned but received a refund for only one lesser amount refund that was also in Clovia's wallet. Useless staff, after order nobody cares about customer feedback. Not recommended. Zero hospitality..

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user dubeysoni12
1 review
0 helpful votes
August 18th, 2023

Hi,
I ordered 2 items, both sizes were received wrong. Asked for a return, but that link was also not active. After 15 days of email follow-up, one person came for a pickup, and both items were returned but received a refund for only one lesser amount refund that was also in Clovia's wallet.
Useless staff, after order nobody cares about customer feedback.
Not recommended.
Zero hospitality..

Tip for consumers:
Never purchase from clovia

Products used:
Tshirt , jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikamchitra1
1 review
0 helpful votes
March 27th, 2023
Verified purchase

Bought tights on 4th march, it was suppose to deliver on 11th march but not delivered yet. When you check the order status, it says shipped with no city and time mentioned and delivery date is getting extended in every 2 days and when you call customer support, they keep saying - your issue is escalated and we are sorry.

Products used:
bought first time and it is not delivered yet

Thumbnail of user qe5
1 review
1 helpful vote
July 5th, 2022

I ordered a bra of rupees 234 but due to some reason I had to cancel the order. Since it was a pre paid order and I already made the payment, I assumed that they will be refunding me after a week or two. But, as of today it's been more than a month and now they have absolutely stopped responding me. The moneys gone... And they just made my worst fear come true. So before any of you go around and buy from them... Please don't. They are a literal scam and they are fraud. They cheat, won't respond on time and won't refund you the amount.

Thumbnail of user suhasinis5
1 review
0 helpful votes
August 4th, 2022

I didn't get the product or my refund, very rude customer support no resolution from them... Order was placed on May month till today I didn't receive... Please dnt buy any product with them.

Products used:
Clovia

Service
Value
Shipping
Returns
Quality
Thumbnail of user jayam20
1 review
1 helpful vote
September 8th, 2022

Their product are not good and their services are worst. They are fooling their customers.DO NOT PURCHASE FROM CLOVIA.

Service
Value
Shipping
Returns
Quality
Thumbnail of user khushbur5
1 review
1 helpful vote
June 17th, 2022

CLOVIA IS A CHEAT BRAND WITH A VERY PATHETIC CUSTOMER SUPPORT TEAM. I HAD A RETURN PICK UP SCHEDULED ON 31ST MAY, AND THE PICK UP IS NOT DONE AS OF TODAY.

I HAVE CALLED THE CUSTOMER CARE ABOUT 10+ TIMES SO FAR. IN FACT, I AM DOING THEIR JOB OF FOLLOWING UP WITH ECOM EXPRESS AND THEY ARE MORE RESPONSIVE TO SUGGEST THAT THE PICK UP HAD FAILED DUE TO LOGISTICS ERROR AT THEIR END, AND THAT CLOVIA NEEDS TO RAISE ANOTHER PICK UP REQUEST.

BUT CLOVIA CUSTOMER SUPPORT STAFF DO NOT UNDERSTAND THIS. DETAILS BELOW:

ORDER NO.: *******
OLD AWB: *******839

NEVER BUY FROM A BRAND THAT DELIVERS $#*!TY PRODUCTS AND DOES NOT EVEN CARE TO ADDRESS YOUR CONCERNS. THERE A AMPLE OF COMPETITORS IN THE MARKET THAT PROVIDE WAY BETTER SERVICE - GO FOR THEM! UNLESS YOU HAVE THE EXTRA TIME AND PATIENCE, WHICH CLOVIA WILL EVENTUALLY WASTE WITHOUT ANY RESOLUTION!

Tip for consumers:
DO NOT USE CLOVIA APP OR SITE OR PRODUCTS OR SERVICES OF YOU CARE ABOUT YOUR MONEY

Products used:
Women’s lingeries

Service
Value
Shipping
Returns
Quality
Thumbnail of user artim2782
1 review
0 helpful votes
October 21st, 2023
Verified purchase

I purchase a sports wear.it is best product comfortable to use.it is moisture wicking fabric that wick away sweat from the body and keep dry

Products used:
Jecket

Service
Value
Shipping
Returns
Quality
Thumbnail of user mansi.om
1 review
0 helpful votes
August 11th, 2023
Verified purchase

Clovia is just bakwaas app they r ridiculous I ordered 2 nightsuits in july last n I dont like d fitting so I decided to return both d nightsuits but still not get refund of 1 nightsuit it's been 15 days abhi tak refund nhi de paa rahe itni garib app hai to aap band kardo isko... aur even har product ke return pe ye accha khaasa amount cut kar lete hai tax k naam pe baki koi app to nhi karti... so beaware guys

Tip for consumers:
Beware of this fraud

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user vedantikadam1112
1 review
0 helpful votes
September 9th, 2023

2 months ka wait kiya lekin abhi muje refund nhi aya. Late refund process hai jab customer service bhi Barabr nhi hai

Thumbnail of user jyotiranigautam2000
1 review
0 helpful votes
July 27th, 2023

Very comfortable and quality is very very good i love it.thank you clovia and design is adorable. You people also enjoy wearing Clovia's clothes, these soft and comfortable clothes

Tip for consumers:
पुश अप ब्रा

Products used:
पुश अप ब्रा

Service
Value
Shipping
Returns
Quality
Thumbnail of user chithrat
1 review
2 helpful votes
September 10th, 2015

Worst online shopping experience. I ordered through this website and didn't get the order delivered in time. Pathetic Customer care support and online help.

Thumbnail of user tejaswir1
1 review
0 helpful votes
February 19th, 2022

Packing is Good l like the materials fitting is Awesome... I will love to order More Products From Clovia
Just Fall in love with Clovia

Products used:
Activewear...

Service
Value
Shipping
Quality
Thumbnail of user heman11
1 review
0 helpful votes
September 9th, 2021

I am regular customer for Clovia.
I have ordered 2 times 8 products from clovia app.
All products are in a good conditions and original piece.
Thank you clovia

Thumbnail of user priyankat4
1 review
0 helpful votes
September 25th, 2017

After finding about Clovia, it really changed my perspective of shopping lingerie online, I didnt know shopping could be so easy now with so many offers and tons of varieties to choose from. Not to mention the exciting offers and price they are available at with on time delivery.

Thumbnail of user ethanp20
2 reviews
0 helpful votes
April 19th, 2017

Excellent shopping website for women with fast delivery and easy returns. Everyone finds many options there for lingeries.

Thumbnail of user anubhaa1
1 review
0 helpful votes
November 2nd, 2017

Going online and getting to buy the bras of my choice has helped me and friends from avoiding embarrassing moments offline, now we spend the day going through their wide range of product and categories and shopping our hearts out.

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From the business

Clovia? Top Online Lingerie shopping brand in India. Buy lingerie, ladies undergarments, bra, panty, bikini, nightwear, swimwear at affordable price.? Free Shipping? COD? Easy Return.

Company Representative

Thumbnail of user abhishekt16
Abhishek T.
SEO Manager
Typically does not respond to reviews

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