Clinique Reviews Summary
Clinique enjoys a strong reputation for its high-quality, science-backed skincare and makeup products, which many customers find effective for various skin concerns. The user-friendly website and personalized shopping experience, including virtual try-ons and tailored recommendations, are frequently praised. However, significant concerns arise regarding customer service, particularly with website functionality, order fulfillment, and responsiveness. Customers have reported frustrating experiences with delayed shipments, incomplete orders, and inadequate support during issues. While product satisfaction remains high, the company must address its online service shortcomings to enhance overall customer experience and loyalty.
This summary is generated by AI, based on text from customer reviews
I tried their products and I cannot complain about anything. The quality is great, try and look for yourself
Clinique has great products and selection. They take time to give you the products you need after asking questions of concerns and what products you're currently using. They also give you several samples you can take home to try to make sure you won't get any allergic reaction from them. They were very helpful addressing all my concerns and offering the products that really helped tremendously.
I had a really nice impression about Clinique brand, I recently ordered Superpowder and i pretty liked it on my skin, it helps and leaves it matte whole day, But besides that, I just found out they are still doing experiments on animals in China, I don't know if it is 100% true, but if it is, I think i will stop buying their products as a protest!
Clinique è una marca francese che crea prodotti di alta qualità e che sono particolarmente adatti a pelli sensibili come la mia. Il costo dei prodotti è piuttosto elevato, ma considerata l'idratazione e l'efficacia dei prodotti, talvolta anche senza profumi, è comprensibile.
I got a mascara of this brand. I found it really cool and easy in usage. I think it's such kinds of cosmetics that every girl should have. My recommendations!
Products are amazing and I come here for almost everything. Their foundation fits me very well!
Guys, this brand is my love without any words, I really love them all, foundation fits me well, cover my skin as the light vuale, mascara also very good, moreover all that products are cruelty free
Great service. I had an issue with a product so wrote to their customer service team. Very polite, professional and quick to find a resolution. Thank you Amber!
Why? AROMATICS ELIXER! THE most beautiful scent in the world! It is my signature scent for many years now, and brings back wonderful memories as well as accompanies new ones. Their beauty products do what they say, a top rate beauty company!
Love Clinique - works with my skin and pricing is fair compared to many other pricey brands which don't do as good of a job.
I`m not personally using any cosmetics, but this brand proved to be good and thus I got an eternal i felt my skin is so soft and thus product i recommended to all!
Clinique.com is the WORST online company. The website blows, customer service is grossly incompetent and their rewards program is a joke! Someone hacked my account and all their service rep could do was recommend changing my password and removing my cc#. I was on the hook for the $200 in products that were ordered and shipped to TX (I lived in CT!). Four months later I decided to give them one more chance, I placed an order and used PayPal for payment, got an email the next day saying "sorry, we can't complete your order, call us". Screw Clinique! It is now my mission to warn others of their incompetence. Stay away from this site and save yourself aggravation!
I used Clinique till my 28th birthday and it was ok. But when my skin became more problematic and with wrinkles, I changed the skin treatment because I found formulas that better treat my skin than products of this brand.
I'm satisfied with the quality of the cream. I think it's good for the skin. It's quite expensive but I think I will buy it again.
Products are okay but not effective too much... There are much cheaper products also available at the market, but if you want to show off on a waste product like this then only go and purchase it.
Save on a road rage! I receive my order of an eye shadow with a finger nail running right through it! Colors on the computer screen does not even come close to the actual ones they have in their stores. The lighting is very poor when you walk into the mall despite them giving you the table lamp and the best they can do is give you a few samples to take home with! You would wish they could get their act right on the spot since these are luxurious cosmetics! However, they are more than happy to take your money and even more to give you the refunds! And then they play it up to win you over!
Nice products. Easy to use and Convenient. Purpose of use achievable. Price may be a little high, but it is definitely worth it
An extremely good site. With very good service, will support this site any day. I recommend this to you, you won't regret it.
This is good.
It's my love for the last 3 years. I use this range for my face. It's perfect for my skin type. My face is always fresh and healthy. Thanks a lot for Clinique.
About the business
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members