• Click2book.ca

Click2book.ca

Overview

Click2book.ca has a rating of 1.1 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Click2book.ca most frequently mention credit card problems. Click2book.ca ranks 620th among Travel Agency sites.

  • Service
    25
  • Value
    25
  • Shipping
    19
  • Returns
    23
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
8
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How would you rate Click2book.ca?
Top Critical Review

“FRAUD. PRICE IS NOT TRUE. Don't be deceive!”

GRIM A.
6/30/23

I booked flight to winnipeg and they email me the flight details. When I call their customer hotline after 10 minutes of booking, the agent told me it's no longer available. That's very disappointing. The agent is offering me 700+ instead of 400+... so that's their trick. He even told me he will transfer me to the supervisor but I waited for more than 30 mins but I got nothing. Then he turn off the call. That's bull$#*!. Don't ever book with them. Fraud fraud fraud...

Reviews (36)

Rating

Timeframe

Other

Thumbnail of user padua.marivic0114
1 review
1 helpful vote
June 30th, 2023

I booked flight to winnipeg and they email me the flight details. When I call their customer hotline after 10 minutes of booking, the agent told me it's no longer available. That's very disappointing. The agent is offering me 700+ instead of 400+... so that's their trick. He even told me he will transfer me to the supervisor but I waited for more than 30 mins but I got nothing. Then he turn off the call. That's bull$#*!. Don't ever book with them. Fraud fraud fraud...

Tip for consumers:
Please don't book at them.. Click2book..

Products used:
Flight.. Don't Trust Click2book.. they are fraud

Service
Value
Returns
Quality
Thumbnail of user bryonf8
1 review
0 helpful votes
December 8th, 2023

I went to book several flights from Vancouver BC to Havana Cuba. Got a weird feeling about website and decided to look it up online. Nothing but 1 star reviews and complaints about upcharges, cancellation fees, etc. Decided to pull the plug mid booking and got several emails and phone calls where they proceeded to yell at me and threaten me if I didn't book. Ended up having to hang up on them. See attached email for an example of how they follow up with you even when you don't book thru them. "We may have already charged your card" kind of says it all.

Tip for consumers:
Total scam clickbate website

Products used:
None

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Value
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Thumbnail of user elizabethr2353
1 review
4 helpful votes
March 1st, 2023

Click2book.ca website
Do not try this company! IS FRAUD! They cheat to charge you more than what they have listed on their website, they offer cheap tickets and later they called you with almost 50% or 70% options with other airlines and dates. If you decide to cancel they charge a fee of $175.00 per tickets and then they start lowing it down to take your money. I had to call my bank and locked my credits card. This is a fraud business!

Thumbnail of user vieth14
1 review
4 helpful votes
June 1st, 2022
Verified purchase

Click2book.ca website
Do not try this company. They will ruin your trips. They cheat to charge you more than what they have listed on their website. I cancelled my booking with them and locked my credit card. This is a fraud business.

Tip for consumers:
Avoid click2book.ca, that is fraud business.

Products used:
Airline tickets

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Value
Shipping
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Thumbnail of user coletter49
1 review
1 helpful vote
March 26th, 2023
Verified purchase

I bought two tickets at 750 C$ each, the called me back two hours after saying they could not maintain the price, and raised the price to 1000 C$. The only reason they gave me was there were no more ticket at 700 C$ in the market. I argued with them for more than 1 hour that they could not do that, they answered it was written in the terms that the amount was subject to change. I will dispute the increase with my credit card.

Thumbnail of user samm896
1 review
0 helpful votes
February 23rd, 2021

Alaiza j ai beaucoup apprécié le travail j i pas aimée parce qu ils ont annulée mon premier vole sans m avoir avertit près ils invités essayer de me trouver un autre vol avec une autre compagnie j ai sub changer les dates et aussi cette nouvelle compagnie m'en fait payer pour les deuxième bagage pourtant là pour premiere d étais bien inclus******5 stars gave*****

Thumbnail of user melindab554
1 review
4 helpful votes
November 21st, 2022
Verified purchase

Click2book and Travel Junction are the worst scam I have ever seen. Never never buy anything from them. They will charge you at least 50% more than the asking price and lie to you all the time. The increase also their cancellation fees in the process. Worst company to buy airplane tickets you have ever seen.

Melinda Bastien

Tip for consumers:
Never buy from click2book, you will
Have regrets

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Thumbnail of user saqibghazanfar4
1 review
0 helpful votes
July 30th, 2023

Be Aware of these scammer.I booked a ticket yesterday $1210 from click2book after booking my ticket I got a call from agent (frank) that not even his real name.saying your departure ticket is confirm but when u coming back is not confirmed coz they don't have basic economy you have to pay $390 to confirmed your returning ticket for standard economy.i cancel my ticket they charge me $150.(frank) (chris) All other Agent they are fake that's not even their names they call from India.

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Thumbnail of user stepheng1862
1 review
2 helpful votes
February 2nd, 2023

We have experienced a visa problem and we not able to take our plane. Click2book simply told us « to bad you lost all you money, if you are not happy you can call the airline company ». This stupid answer arrived after 2 days of discussion. We finally decided to call American Airline directly and solve our problem in only 1 hour.

I have read the other reviews and also realized that i was fool with the price like many others. The price presented is lower then the real price. Once the process is started, they call you back to say that the airline has increased the price and we should rapidly close the sale to avoid further increase. I have never experienced this situation with Flighthub, Gate1 or cheaptickets

Products used:
Plane tickets

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Value
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Quality
Thumbnail of user marionk124
1 review
0 helpful votes
November 13th, 2023

After selecting their advertised fares, they informed us that one had gone through, confirmed, and that the second one would cost $750 more. We stated we didn't want to pay so much and we're told that one of our tickets had been confirmed and was no longer refundable. So our options were to pay the $750 extra on a $1250 ticket or lose the original booking. These are for two seats beside each other, booked at the very same time.
Please, please, don't ever patronize this company. I don't know how they sleep at night.

Thumbnail of user jonathand909
1 review
0 helpful votes
July 26th, 2023

I booked a flight for cheap and they called me a couple days later saying that there was no more seats in economy class and that I had to upgrade to a more expensive flying class. They pressured me saying I had limited time (30 minutes) to upgrade or I'd lose my spot in queue, and therefore my flight. Mind you this is a 450$+ upgrade that I had to confirm by saying I Agree in email without a purchase receipt. I cut contact and they tried to call me at least 4 times.

Products used:
No its a scam

Thumbnail of user carolinae43
1 review
0 helpful votes
August 13th, 2023

I bought my tickets, I received an email to call, I called them and they told me that this price was not possible, by phone they made me the new reservation for a much higher value, we paid them and they never essue my tickets. We have been waiting for the refund for more than 10 days and every time I call they tell me that it is in process. This page is a fraud. Do not buy on this page. Fraud fraud fraud

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Thumbnail of user brigdab
1 review
5 helpful votes
April 21st, 2022

This is not a legitimate business. Stay away from it. Best case scenario, you pay way too much, get burdened with additional charges and eventually, after a lot of trouble and extortion, get your ticket.
More likely, however: You'll pay and maybe pay again, and won't get anything from it.
It's theft, nothing more to it. And I'm surprised that they can get away with it.

Tip for consumers:
Don't trust them and don't use that site. It's fraud.

Products used:
Tried to buy flight tickets which I never got.

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Value
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Thumbnail of user hwangw
1 review
2 helpful votes
October 11th, 2022

Zero review or minus review! I booked 5 tickets through online at the night. In the morning I got a phone call. The tickets with the price did not include seats and baggage. I had to pay 2000 dollars for them. While I was doing the conversation, I checked the air canada plane website which states that a ticket included a seat and one piece of baggage. When I told the teller that the ticket of the air canada plane includes the seat and one piece of baggage in the price, she told me that she did not say that, but she told me that the tickets with the price were not available any more. The price was now 2000 more expensive. I asked her to cancel the ticket. Then she told me that I had to pay administration fee 150 per person. Do not think about this company. Never never. Please refer to the photos.

Thumbnail of user pilarhuallanca27
1 review
0 helpful votes
April 17th, 2024
Verified purchase

The worst page where I have bought a ticket based on false prices, leaving you on hold the alleged purchase to give you exorbitant prices to the market, giving you the only option to cancel the flight, taking away some money for said cancellation of a flight never paid, this is the most ridiculous thing.

Tip for consumers:
I never bought on this page.

Products used:
Flying

Thumbnail of user gergobiro365
1 review
0 helpful votes
January 5th, 2024

Don't trust this company. Two hours after I booked my ticket they called me to tell me I gotta pay $385 more to confirm my booking because the booking was through a third-party company. I checked the reservation email again to see if I see any information regarding a third party company charge but I did not find any information on it so I asked for a full refund which they were not willing to do for me eventhough I've only booked two hours prior.

This is bad business practice and knowing what I know now I will next time just book with a bigger more reputable company for $200-$300 more but at least I have a peace of mind that I'm not getting ripped off...

Stay away...they reel you in with their lower price and then charge you more once they have your credit information.

Thumbnail of user virginier10
1 review
0 helpful votes
July 19th, 2023

1 étoile est beaucoup trop. Une bande d'escrocs qui essayent de vendre de faux billets d'avion. Ne leur envoyez aucune information personnelle. Ils demandent les infos bancaires par textos. Ils mentent en disant que le premier billet d'avion n'a pas été crédité, pour au final après 2h au téléphone, redonner le même vol mais plus cher. Quand j'ai voulu valider mes inofs de vol avec la vraie compagnie, tout était ok. CE SONT DES ARNAQUEURS! HONTE SUR VOUS

Service
Value
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Thumbnail of user jeanmarriof
1 review
1 helpful vote
December 18th, 2022

One of my worst experiences! Franck Rolston is one of the employees who is very disrespectful. My wife and I had decided to buy a ticket for the very first time on this site, Frank tried to make us pay more expensive following our reservation, because in my opinion Franck wanted to have a bigger commission. When we tried to understand why Franck wanted us to change the date despite the fact that he wanted to make us pay more by giving us a more expensive price, Franck kept yelling at us, saying: Hurry up! Because I'm finishing my work shift in 5 minutes. When we decided to speak with a supervisor, that's when Franck Rolston decided to give us the same price from before which was cheaper.

Tip for consumers:
Aucun respect pour les clients

Products used:
Billet de voyage

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Value
Shipping
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Thumbnail of user jessamyr1
1 review
1 helpful vote
December 17th, 2022

Me and my husband booked flights for him, I and our daughter. We called the following day because the money was never taken from our card, only for them to tell us that those tickets we purchased were sold out & they can sell us tickets for $800 more per ticket. I let them know that price is still reflected on their website which is false advertising to which he replied no it's not. He asked had I ever gotten a ticket to Mexico City for xxx amount of dollars to which I replied yes I travel there often. They try anyway possible to take your money. I hope these ppl have the day they deserve.

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Thumbnail of user alg283
1 review
1 helpful vote
March 14th, 2023

This is the worst experience I have had with a booking agency. If you have time and money to waste go for it, if not stay away. They employ some tactics to get you to pay extra expenses that are very questionable.

Tip for consumers:
Do not do it

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Value
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Thumbnail of user vjamshidi00
1 review
2 helpful votes
May 26th, 2023

They offer a cheaper price than the others then they call and for any reason raise the price. The other thing that recently happened for my sister is they set the price and send the itenery and charge the credit card but they couldn't issue the ticket after one week delay they came up with other suggestions which was not appropriate when she denied to accept they told ok you will get your money back in 4 days but right now is 20 days past but the money is not refunded. To who ever you talk to they say only Chris have the answer and will call you but never happen. Please stay away from them.

Tip for consumers:
I would like some organization close this kind of fraud company

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Thumbnail of user cma.kabulbk
2 reviews
0 helpful votes
July 16th, 2023

They're really rude and unprofessional plus they're always trying to make you fool with other dates and locations and at end you will be really regretting to deal with these corrupt people please try to book your ticket on airline website it's much much cheaper than this website, specially with play airlines. These corrupt people charged me $1500 more than the website and when I checked the website of play airline my ticket was a lot cheaper than this website so please save your time and money and don't be a foolish person like me.

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Thumbnail of user crisw29
1 review
0 helpful votes
August 19th, 2023

Bait and switch says it all. They charged for things I didn't purchase. I purchased a flight for $290 that they had no intention of selling and gave me one for $481 that I didn't purchase and told the guy over and over that I refuse to purchase this flight and he argued with me til
I had to hang up and repeatedly called me back and his number was identified as spam

Thumbnail of user patrickg1034
2 reviews
8 helpful votes
July 14th, 2023

They advertise low prices, then call after you book to say one leg of the flight is fully booked. Then offer you another flight at a higher price. Just cost me 150$ to cancel. Complete scam. Hope this review helps someone. They are also tied in with jetcost.ca somehow.

Thumbnail of user meganp587
1 review
0 helpful votes
March 5th, 2023

They use low cost to get you on the phone and then tell you that the cost isn't available and you have to upgrade for more than double the cost listed. When I told them I wasn't doing that they proceeded to try to lower that price. I continued to tell them I wouldn't pay that and then they said I had to pay a cancellation fee per person to cancel. I ended the conversation and canceled my credit card. Do not book with them!

Tip for consumers:
Scam!

Products used:
None

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Value
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Click2book comes up with numerous travel deals, airfare offers, holiday packages, etc. The experienced professionals of the company enable the travelers to fly the world in budget and also get genuine discounts or offers as well.

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Thumbnail of user georges1109
George S.
Typically does not respond to reviews

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1.1
36 reviews
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