• Clarisonic

2018 CUSTOMER CHOICE AWARD

Clarisonic

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Overview

Clarisonic has a rating of 4.1 stars from 192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clarisonic most frequently mention beauty products, fast delivery, and great product. Clarisonic ranks 2nd among Acne sites.

  • Service
    18
  • Value
    17
  • Shipping
    15
  • Returns
    14
  • Quality
    18
  • Full refund
  • Free shipping
  • 90-day money-back guarantee
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
1
Negative
0
1
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

  • Really poor customer service and poorly made device.
How would you rate Clarisonic?
Top Positive Review

“Beautiful”

Louise R.
4/19/24

This website offers skin hugs for a well-balanced clean. See more bright, beautiful skin in just one week. After four weeks, the appearance of pores has diminished, and 96% of people reported having smoother, softer, and younger-looking skin.98% of respondents say the brush head feels soft and cosy. Tried on all skin types, 95% of respondents say they love this brush head. Dermatologist tested for gentleness. Automatically connects to app with Mia Smart

Top Critical Review

“Lots of money for Nothing”

Elizabeth K.
3/31/19

Having owned 2 of the Units-one was Plus and one Mia Smart, I lost so much money. Both stopped working at the very end of their warranty period so there was no help from Clarisonic after they said they do not do repairs. Now I have an inexpensive wand from Amazon (under $20) that works great and comes with 5 heads. I can buy one every month and still save money compared with Clarisonic. Forget the big ads and still have beautiful skin.

Reviews (192)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9)
Thumbnail of user sandrab3924
1 review
0 helpful votes
April 19th, 2024

Taking care of your skin is essential, and this or anything similar is significant. It can treat imperfections and soften the skin.

Thumbnail of user demirb1
8 reviews
9 helpful votes
April 9th, 2021

I was really pleased with the services because they came quickly and my skin changed dramatically. Good Service

Thumbnail of user rendip
2 reviews
3 helpful votes
May 22nd, 2019

Let me start off by saying that this is a trusted site, not only that but a site I would thoroughly recommend people visit.
This man has an amazing amount of talent, having the ability to draw entire cities from memory. He has a well deserved M. B. E. (its nice to know they don't just get handed out to TV personalities). All of this from someone who has lived with autism.
Overall recommended.

Thumbnail of user candicel66
3 reviews
6 helpful votes
March 11th, 2021

Looking after your skin is a a must and this or something like this is pretty important. It softens the skin and can take care of blemishes.

Thumbnail of user laurelf3
3 reviews
0 helpful votes
September 26th, 2017

Ive been on hold for almost 20 mins at the 800 # for customer service. The recording keeps saying how they value my time and how the next available agent will be with me as soon as possible. Really? Any company that makes you be on hold for 20 mins does not value your time. My Mia doesn't charge anymore and when I do plug the charger in, it clicks over and over.

Service
Value
Quality
Thumbnail of user nehas61
2 reviews
1 helpful vote
April 5th, 2018

I have very good experience. The effect of the treatment is slow but it's permanent. Not cause any side effec

Thumbnail of user joeyw32
3 reviews
4 helpful votes
April 18th, 2019

Very good products that actually helped me because they were good for my skin type. Not sure if I'm going to purchase again, I think I need to try other options and decide what's best.

Thumbnail of user christ697
4 reviews
9 helpful votes
October 29th, 2020

They were offered me 50% off on faical and make me gorgeous as i am. Thankyou for offering such a great service.
I will be permanent costumer of yours.

Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
September 11th, 2018

Thank god for a less expensive solution when ot comes to a facial tool. This really works deep into your skin to get that icky dirt and makeup out

Thumbnail of user maureenc106
1 review
1 helpful vote
February 22nd, 2019

I'm dry skin and the Clarisonic face brush was too hurt for my face, and after using it, the skin did't get much cleaner as the ads all said. So it's just not necessary for me, but my oily skin friend Shara loved it! So it depends~

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About the business

Discover Clarisonic's collection of sonic body and face brushes, replacement brush heads and skin care products to help you reveal clear, healthy skin.

Business Attributes

  • Full refund
  • Free shipping
  • 90-day money-back guarantee

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