CJS-CDKEYS

My order was flagged for review in order to determine there isn't any fraud involved. The order page claimed it will take no more than a couple of hours for the transaction to go through. It took more than 30 hours for me to get my copy... Their customer service reps pretty much only told me to hang in there some more when I reached out to them. For the couple of dollars you're gonna save off of the retail price, it's not worth it. Just buy retail and activate your product hassle-free

I've contacted CJS-CDKeys about this. They said the would escalate the issue to their 2nd tier support team. Haven't received a new key or a refund. So this rating could go higher or lower depending on how they handle the problem.

Bought an Xbox VPN activated key. Whole process from putting in basket to having game on my Xbox took 10 minutes at the most. Would definitely buy again. Instructions were clear and easy to follow.

I initially had an issue with a windows 11 key I purchased but customer service were helpful and had it replaced within a few days

Payment method delivery is fast. MS Office activation requires phone activation which does not work.

Did exactly as promised: a great software deal, an amazing price, and very prompt delivery! Well definitely be using again.

Update as of 4th December:
Raised rating from 1 star to 3 stars, because of refund.
The refund was offered from CJS-Support, case was also disputed via PayPal.
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After clicking the option "Collect Key" on the Autokey page, I get following errors (see attached pictures).
Wrote a ticket, only got a non helpful answer within 1 minute, telling me to either wait till the game is released or just wait -but if I still should get an " API Declined order" message, I should just contact support again.
The game I bought (Stellaris) was released 2016, so the first suggestion makes absolutely no sense.

So I contacted the support again, that I am still experiencing issues getting the key (added some screenshots). But did not receive an answer nor a quick response. So now I am sitting here +48 hours waiting for a solution. I cant even cancel the order, because now the Autokey site says "- Sorry, we cannot cancel orders which have already been dispatched."
How frustrating...

Well, then I thought I`ll just contact Paypal to cancel the order instead. But if you do so, CJS warns you, that if you are going to dispute the transaction it will take even longer if you want to solve the case via Paypal "... up to 14 days" - says CSJ.

Okay, my next step was to write another ticket that I just want to cancel my order instead, because that whole scenario is so frustrating. But I just got informed that I already have an open ticket, and I should instead reply to the request/issue I already opened.
"CSJ also states that tickets will be responded within 12 hours, and most problems are solved within 24 hours". Which I sadly can not confirm in the slightest.

Now here I am without an key, nor with the money I paid for the product. -Waiting 48 hours for an answer, approaching the weekend (in which I wont get any help because the support is not available on weekends).

A support experience that is definitely on the short end.

Habe 2 Keys gekauft und beide funktionieren nicht. Sehr Sehr schade. Der Rest lief sonst reibungslos.

I ordered a game from them and collected my key and tried to activate it on Steam but there was an error and Steam said the key is invalid. I got in touch with them but they have just asked me to attach screenshots showing that the key is invalid ignoring that I have already attached the screenshot multiple times. I contacted them at 9am this and after a few back and forth with their support staff over 5 hours and the issue still hasn't been resolved with no response or promise of an update. I was hesistant to order from them but decided to take the risk and I fully regret purchasing anything from them. Never again

Scam, I buy a key and i receive a used key. The Support team respond fast but dont give me a soluction. So they steal my money.

I bought Xbox live, was given a key code that had already been redeemed. After several emails for a refund I have been constantly ignored. Do not use this company.

Wouldn't recommend - used them for a while but eventually been stung with a CD key which hasn't worked (same as a couple of other people I know). Initially received a response to my ticket within a few minutes, but complete silence following a reply to their unhelpful advice. Currently opened a ticket with PayPal to try and get my money back.

….had a few days off of work and thought great I'll get cyberpunk, order the code get the code, the code has already been redeemed.
Ok fine I'll raise a ticket and get it sorted and get a quick initial response, promising. Have now been ignored since and ended up buying something else from another vendor. Will be raising a PayPal dispute tomorrow.

These are scammers, they sell 'lifetime' keys that expire within months and they refuse to replace them.
It is extremely likely the keys they sell were not legitimate in the first place - this is straight up fraud

SCAM AVOID.
Key said it would be delivered in "2 hours". That was 7 days ago.

Raised a ticket 5 hours after purchase and was told to open Autokey - which I was doing, giving me the 2 hour message.

Not had a reply since, despite constantly asking if they are going to help, asking for refund etc.

Just buy elsewhere and save yourself the headache.

This is the 3rd time I've had an issue with them, you know the rule: 3 strikes and you're out.

Picture is proof of me opening the ticket and it still not being resolved (it's been completely ignored)

Needed Office 2021 and purchased download from CJS-CDKEYS. Got email with key and link to site to download. Link to site did not connect. No response to complaint for two days. In the meantime sourced elsewhere. Response admitted link was not working and gave another. Replied that it was not needed as I had got what I wanted elsewhere and would like a refund.

Declined but said they would attempt to resell the key and then refund.

Advised PayPal of the situation and was refunded within 5 minutes of logging the issue.

Do not use!

Contacted straight away that my partner had ordered the wrong key so I purchased the right key and pointed this out via ticket as pointed out to me. Told I would be contacted about a refund but never got contacted or a reply they just took my money.

I paid for a 12 month PS4 subscription card on this site for £59.30. In return, although they tagged their code as a "12 month playstation plus essentials subscription", on introducing the code in PSN, my account was credited with £50, not a 1 year subscription. Do not trust this site. It is a scam

They knowingly send codes with the wrong amount paid for and as soon as it's redeemed the say it's not their problem.
Paid for 12m xbox live and got 7 months
Constantly getting bad reviews taken down to manipulate the reviews, nothing but a scam

Description of the languages ​​on the page did not match with the key provided. What's even worse is that after contacting cjs support with the issue, cjs simply adjusted the description of the website afterwards