How easy is it to get a hold of customer service at CJS-CDKEYS?
Asked by Mike Q. on 4/13/2023
15 Answers
Dave H.4/13/2023
Extremely poor and slow, I've been emailing for three weeks and still no resolution to a faulty key problem.
Emil J.8/26/2023
Impossible unless they are willing to respond. Even after multiple requests and emails. Just total silence and ignoring. The scam is start to show now.
Damian A.6/30/2023
Easy to contact them but they are extremely unhelpful to the point of being obstructive. To begin with I was getting responses every few days but now I'm lucky if I hear from them once a week. I'm still trying to get a refund for non working codes over a month after I first contacted them.
Ian R.5/22/2023
It's been 3 days and not a single word best to just avoid this place and not to take a chance on them
Elly R.1/23/2025
Impossible. You submit a ticket and are only allowed one ticket per issue. No one responds with any degree of usefulness.
Matthew C.8/9/2024
Very difficult to get a hold of. I keep trying but they continue to leave my query open and do not provide any semblance of a supportive answer
Michael P.7/3/2024
Tech support responded within 6 minutes to my ticket. Issue resolved within a few hours
Frank C.5/29/2024
Sending a ticket is easy however sometimes you get different members of the team answering the question with differing answers which can be confusing
Andy B.4/14/2024
They are impossible to talk to. SCAM COMPANY, you won't get a refund, they constantly ignore you
Andy A.2/21/2024
Actually, they were easy to reach, and very helpful; right up to where I requested a refund. Now they've gone "radio silence"
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