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CityMax

How would you rate CityMax?
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New York
1 review
2 helpful votes
Follow Keith B.
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I have had two City Max accounts since I began writing in 2008. City Max provides outstanding information for the novice who wants to set up a website for the themselves.
I have been able to conduct business online with no worries. Their videos provide are incredible. The templates give you many choices of design for your page. Neither of my two pages look the same.
City Max has taken into consideration everything needed to do professional E Commerce. The customer support is top notch and thorough.
One big feature all online business people should consider is their referral program. This allows you to gain points which can be used to pay for the site itself. This saves you money which can be placed back into your business.
I would say to any entrepreneur you should have a City Max page if your serious about doing business online.

Date of experience: June 2, 2014
Canada
1 review
2 helpful votes
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I had no idea how to design a website, but the design templates offered made it easier. The choices were professional and great looking. Setting up the store was not a huge hassle. The best package value for your money. You get the domain and the payment method all taken care of.in one payment, thankfully. They have a huge database for products, so you can post as many as you like. There's no end to how many items you can have. I think the staff was well informed, and got back on to me on my requests. Really gone smoothly with them, everything was explained, I kept site for 7 years with them, but no freebies hmm? :)

Date of experience: July 7, 2014
Illinois
7 reviews
1 helpful vote
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Recommend!
February 4, 2022

I have been with CityMax for several years now. And all because I like their service. They provide the right tools for the job and more. I did not think that my site would start making a profit so quickly. CityMax will do not only the practical part, but also the visual part at an excellent level. Recommend!

Date of experience: February 4, 2022
Pennsylvania
1 review
3 helpful votes
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I tried out several website hosts and was very frustrated. Then I met Citymax and found it to be easy to navigate and maintain. We have been using them for about three years now and cannot be happier. Anytime we have questions or need assistance they respond very quickly and are great with their support.

We would not change for the world.

Date of experience: April 21, 2014
North Carolina
1 review
3 helpful votes
Follow Michele Y.
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We've had several online stores for the last 16 years and tried many platforms, but we keep coming back to Citymax. Other website builders we tried were so frustrating and the sites looked "homemade". Citymax is user friendly, easy to customize, has great features and doesn't require a lot of coding knowledge to have a great looking site and you can't beat the price! The main thing we appreciate is the customer service. I'm not a techi kinda gal and Citymax has always been able to help us through any challenges we've encountered. I highly recommend them.

Date of experience: July 7, 2015
New York
1 review
2 helpful votes
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I have found the Citymax to be user friendly. Responses to my questions and requested help to make some changes were quickly performed which saved me time trying to figure out how to do it myself. Price seems fair to me.

Date of experience: October 22, 2014
Georgia
1 review
2 helpful votes
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I have been with Citymax for 12 years since-October 4,2002 when I created my website. I have been extremely happy with Citymax as their Customer Service is without a doubt the most professional, friendly & helpful that I could want. The website is easy to use with shopping carts & allows for various modes of shipping along with online payments. I could not ask for a better website host than Citymax!

Date of experience: April 8, 2014
New York
1 review
0 helpful votes
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I have been a customer with a website for several years. My site is not reachable and have found it impossible to contact the company for tech support. There is no link or ability to submit a request on the City Max website.

Date of experience: July 18, 2023
Wyoming
1 review
1 helpful vote
Follow Sue G.
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CityMax made it easy to design my site with content and their online catalog is easy to set up. You can add multiple products, same products with different variables, add custom shipping options and more. You can also set up several email accounts for your business and manage them with your login. You get notification for your orders in email and in your dashboard, so it's easy to keep track. The reporting is good and shows you where your orders generated. They have a good marketing section to help with your marketing efforts. There is also the option to add other products from Doba and a few other vendors right into your website. All in all, this is a good website provider. The support system is very good as well. I've used it 3 times in the 3 years I've been a customer. You can't go wrong with this service.

Date of experience: April 20, 2015
GB
1 review
2 helpful votes
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CitiMax have had a relationship for many years I run two websites.
I have been able to learn so much basic html and if I have any problems at all I write a support request which is always very clear and if I still have a problem CitiMax will keep making suggestions until it's right. You can always switch to Easy Editor too if you want to easily change fonts etc without a knowledge of html.
Very decent price for all the add ons which we get for listing the sites and efficient links to paypal for the 'shop'.
Image storage very easy and getting better all the time we don't even have to mess with the size on images because with one click we can choose small mnedium or large whichever is best.
So thank you CityMax for being there.

Date of experience: February 11, 2015
Utah
1 review
3 helpful votes
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I used a different site builder before finding citymax. They have a lot of good features but I feel like they could add a few more in that would make them a lot of money. If they were connected with a credit card processing company that would integrate with a simple click I would use it. I would imagine citymax would get a cut or maybe they could be the credit card processing company. Would be nice to have some updated templates also. Overall I have had a good experience with citymax.

Date of experience: October 28, 2015
Washington
1 review
3 helpful votes
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For 17 years I had a website where I owned the web building programs. Of course there were updates and the last update was horrible. I decided to check out Citymax for several reasons. 1 there is a 10 day trial period to see exactly what you get before paying.
2 the amenities that come with the site are exactly what I needed. Especially the instant download feature and the ease to go mobile.
3, during the trial I had a few questions that CityMax replied to in record time, with personal courtesy, and through instructions.
I was able to set up my website in just a few days with ease.
I am thrilled with my new website. The ease to create, the functionalities, the appearance, the excellence in customer service, makes CityMax an outstanding company. If you are looking to build a new website I highly recommend CityMax.

Date of experience: January 5, 2016
Colorado
1 review
2 helpful votes
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I've had a website through them for over 8 years. I got a call yesterday saying the my site has been down for over two days. I tried about 20 different ways to contact them. But, it was a SATURDAY and outside of their customer support (8am-5pm, Mon-Fri) working hours. Something on my contact information with my account through them "changed" and I had to click a verification link. The problem: (1) the link they sent it to was something they created (not associated with my account), and (2) I changed nothing. I logged into my CityMax account and everything looked good... so, what did THEY do to create this trigger and furthermore, they did nothing to rectify the situation. Its been over 30 hours now... and my site is STILL not up. So, don't expect anything from them!

Date of experience: April 9, 2017
Illinois
1 review
2 helpful votes
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As Phase2Careers grows, CityMax has offered expanded tools to highlight our mission and services. CityMax is versatile, easy-to-use, dynamic, and serves all types of industries and businesses. I highly recommend CityMax, whether you are a start-up or a fully-developed organization. - Ron Visconti, Executive Director, Phase2Careers

Date of experience: March 8, 2014
New Jersey
2 reviews
0 helpful votes
Follow Jill L.
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Beware negative reports, those folks are affiliates for other website builders! Biased. Been with them 5 years, and a favorite feature is the Google sitemap you can customize yourself. There's also a great map of visitors, so you can see new people coming to your site and their location. There's a mobile version you can activate now, built in. I use the site for art, freelance writing, and the new products I'm developing and designing. Wasn't crazy about the store builder, but went over to shopify for that, and about to iframe imbed@ jill-lorraine.com, as I build more. Haven't explored the Citymax store builder for a few years, it might be better now.

Date of experience: August 5, 2016
Canada
1 review
2 helpful votes
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I woul like to write about citymay. Its great and good web site. Thank tothis web site I was able to created so nice web pages. Its very easy to use
It and add pages, photos, articles...

I will continue to enjoy this web host

Date of experience: April 7, 2014
Canada
1 review
2 helpful votes
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Terrible service, terrible website builder, terrible price.

Oh and to make matters worse, they sell branded websites through "get rich quick" conventions. They also own a fake magazine website to boost their ratings. Many of the reviews you read online from this company are written by staff who work there. Stay away!

Date of experience: February 11, 2012
New Jersey
1 review
2 helpful votes
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CityMax has hosted several of my business websites for the past 4 years. I have been extremely happy with their prompt responses to support requests and simplicity of designing my websites. Their templates allow multiple page layouts for customization and the interface is VERY user-friendly. I've tried other website builder companies and have found that none are as easy to use as CityMax. They continually add upgraded features to their templates and the designs are very nice. During the 4 years I've been a customer, they have only increased the price once. I feel it's reasonable due to the responsiveness and functionality offered by the company. I would highly recommend CityMax for hosting and website design services!

Date of experience: October 30, 2013
Florida
1 review
2 helpful votes
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I have used Citymax to host and promote my business for over a decade without interruption. I have maintained this business website "Hurricane Video and Photography" with ease, that includes multiple videos, photos, and many other great features. Their site builder templates make creating my pages a breeze to design. The online store makes it quick and easy for customers to submit orders through Paypal for efficient and safe transactions. I have been thoroughly satisfied with the price for hosting and the exposure the Citymax site has provided my business."

Date of experience: August 21, 2013
Texas
3 reviews
14 helpful votes
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One of the first things I love about Citymax is its convenience and ease in
Create website. The templates are easy to work with, the links, photos and
Emails are actually fun to do. Another wonderful thing about Citymax is their superb customer support and speedy and proactive
Response to questions no matter how complicated or simply they might seem.
Great way to do business!

Date of experience: February 1, 2013

Overview

CityMax has a rating of 4.2 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CityMax most frequently mention customer service and support team. CityMax ranks 5th among Website Builder sites.

service
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value
1
quality
1