Citizen has a rating of 3.3 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Citizen ranks 68th among Watch sites.
I'd really love to buy one their watches but my unpleasant encounter with their staff put me off. They had the worst customer service ever! That staff that I met discriminates people who don't look as rich as they should. I usually wear casual and comfortable clothes whenever I go out but that didn't mean that I don't have the capacity to buy what I want. I was really humiliated with how that staff looked up and down my appearance and talked to me rudely.
I think Citizen watches are absolutely underestimated by the watch enthusiasts.
They cherish the other famous Japanese brands like Seiko or Casio. But Citizen also has a lot to offer in terms of high quality of watchmaking.
I love their dive watches and I think that they are better made than Seiko's new SPDR collection.
I purchased my Citizen model A160-H*******in March of 1999. It is the only watch that I own and I wear it every day. Some of the luster has gone with wear but it has never failed me. As I write this review I am 74 years old and I am seriously considering leaving it in my will as I suspect that it may outlive me.