• Chinavasion

Chinavasion

Overview

Chinavasion has a rating of 3.48 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chinavasion most frequently mention good products. Chinavasion ranks 28th among Wholesale sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    9
7
See all photos

What reviewers want you to know

Positive highlights

  • Purchased a phone, and didn't work in a few months but it was a present to my sister...

Critical highlights

  • Customer service was responsive, but obviously they wasn't going to lose in any way to make this right.
  • I was then told I had to return the product to China.
How would you rate Chinavasion?
Top Positive Review

“Review depends on what you are looking for.”

Irv E.
7/13/21

My 4-star rating is for "simple" products where the specs are not too complicated like a flashlight or a HDMI to USB capture device. But when it comes to more complicated products such as laptop pc's or phones or tablets, the product specs are almost always lacking in completeness. I shy away from purchasing these products (even when the price is enticing) because I want to avoid disappointment upon receipt and the difficulty of shipping back to the Chinavasion supplier.

Top Critical Review

“Chinavasion - Avoid”

Geoff G.
7/11/22

I bought a Drone and 2 spare batteries at a cost of £70, the Drone arrived with no battery and the 2 spares never arrived. After months of emails they have refunded £22 for the 2 batteries but refuse to take the Drone back and issue a refund. Terrible experience, avoid them

Reviews (142)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) product (49) phone (23) post office (2)
Thumbnail of user evgenm1
2 reviews
0 helpful votes
August 3rd, 2023

Заказывали робота пылесоса в помощь нашему старому роботу. Пришел в нормальной упаковле без косяков, все работает как надо, спастбо

Service
Value
Shipping
Returns
Quality
Thumbnail of user irve2
1 review
0 helpful votes
July 13th, 2021

My 4-star rating is for "simple" products where the specs are not too complicated like a flashlight or a HDMI to USB capture device.
But when it comes to more complicated products such as laptop pc's or phones or tablets, the product specs are almost always lacking in completeness. I shy away from purchasing these products (even when the price is enticing) because I want to avoid disappointment upon receipt and the difficulty of shipping back to the Chinavasion supplier.

Thumbnail of user qnfnanxd
2 reviews
12 helpful votes
June 5th, 2020

I ordered a 330USD laptop. Currently using it for 2 months and is working flawlessly.

Truth is, the only issue I had with Chinavasion is way delayed shipment, and sometimes the carelessness of their admins regarding replying to emails.
Ordered 1 phone too, I cancelled the ordered and it have been refunded to my back account the next day. The laptop is amazing. I always loved Chinavasion and after all I received my item, which works flawlessly.

DHL is cool too. It's just that sometimes you have to wait and they have high fees for customer service.

Is a genuine reviews, to me is a 5 star company, I received my laptop from Shenzen, I felt it's air, for sure is coming from there, is a big place, big world, it travelled a bit. I felt something from that city through it although I never visited it.

Also ordered severally years ago a 170 USD smartphone from them, went way faster than now but it was AMAZING. Never had any issues just pay attention to your country's fees.

My cousin also ordered the same phone as me + 1 more from Ulefone Paris if I remember correctly, some Bluetooth devices and severally other items. All of them were good, it's just that the shipment was delayed more than expected.

There are attached some pictures with my laptop below. Is not that high quality but still good.

Thumbnail of user victorc241
1 review
5 helpful votes
February 26th, 2020

I like that you send good that are not found in stores where I live, Im sure that chinavasion with grow in the years to come if you place billboards on the rounds around in the Los Angeles area, where I drive around
Thanks you
If I can be of any help with your company please let me know, I live only 45 minutes north of Los Angeles

Thumbnail of user geoffg289
1 review
0 helpful votes
July 11th, 2022
Verified purchase

I bought a Drone and 2 spare batteries at a cost of £70, the Drone arrived with no battery and the 2 spares never arrived. After months of emails they have refunded £22 for the 2 batteries but refuse to take the Drone back and issue a refund. Terrible experience, avoid them

Tip for consumers:
Avoid like the plague

Products used:
None, as drone came without battery, so unusable

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeg1017
1 review
1 helpful vote
June 5th, 2020

A great store that still ships freeunless you opt for faster delivery. I placed my first order over ten years ago, and have been very happy with the purchase and delivery of items since then.

Thumbnail of user peterc664
1 review
0 helpful votes
April 19th, 2020

Chinavasion is one of the best wholesalers in China. I am very happy to do business with them. They have always the best prices and work with you if you encounter any problem.
P. Corretjer

Thumbnail of user leonardh74
1 review
1 helpful vote
October 23rd, 2020

Ive been dealing with them long time very good companyalways ship fast easy to track and support staff very good
I recommend to anybody that wants good products at great prices, not many companies like this

Thumbnail of user briannas68
2 reviews
1 helpful vote
April 30th, 2020

I bought 3 items from this company. 2 were faulty and they insisted on the buyer paying shipping costs to return the faulty products. One product, an android phone was returned with a faulty keypad and was subsequently returned from Chinavasion with no fault found. It was obvious that the keypad didn't work on one side ( maybe they were incapable of getting it to work in QWERTY mode) So I have ended up over £100 out of pocket. And no regret from Chinavasion, in fact they insisted I send it back again at my own cost ( another £15.00) Give them a very wide berth in my opinion.

Thumbnail of user thomasm2032
1 review
0 helpful votes
December 8th, 2020

I just love online shopping and this is my first time trying business with this company, so let's get loyal to ourselves to keep business going

Thumbnail of user manal1
1 review
0 helpful votes
August 31st, 2019

The best website to buying electronic stuff. The items are cheap and awesome. Also there are always people for help. I love it.

Service
Value
Shipping
Quality
Thumbnail of user christiaanp3
1 review
0 helpful votes
August 25th, 2020

It has been 8 Months since I have paid for my order and still nothing has been delivered. After multiple emails to support they only replied twice. After 4 months of complaining they suddenly gave me a false tracking number which doesn't work on any shipping company or Universal tracking websites. They stole my money and probably does this to many clients. Imagine if they stole $300 from 10 people everyday.
I will stay away from this company

Thumbnail of user danp138
2 reviews
2 helpful votes
April 22nd, 2018

Purchased a phone, and didn't work in a few months but it was a present to my sister... then till she could send the phone back, warranty has been expired; Explained the situation to Marita, and Jeffrey, and they still their best to fix the phone; now is on the way back to me, then back to my sister... traveling half of the globe! China to Canada, then to Germany... Hope will worth this time all that effort! Thanks, Dan

Thumbnail of user khuzemas
1 review
5 helpful votes
January 21st, 2020

Chinavasion, is a smple and easy way to order. If you want to do business, order in bulk. You will save a lot of ton(money). Sell it online via your choice of web sites. Either on ebay or amazon or craiglist, or any otehr web site of your choice. Make money.

Thumbnail of user kevenm15
1 review
0 helpful votes
August 11th, 2019

Chinavision provides good products at excellent prices. My purchases of phones and other electronic devices have always been well delivered and work reliably.

Thumbnail of user walterw98
1 review
0 helpful votes
August 3rd, 2019

Just a few problems I want to mention:
A) advance payment through a bank in USA took 12 days
B) the bank deducted without informing me beforehand additional bank charges for 13 Eur
B) After 12 days the exchange-rate was different and chinavasion asked me to pay another amount to cover that difference
C) The delivery itselve took 12 weeks!?
D)...
Take the fingers away from this company. They have stolen my money and they will steal yours too.

Thumbnail of user joseg11
3 reviews
11 helpful votes
January 9th, 2023
Verified purchase

SWEATER NOT MADE OF COTTON BUT POLYESTER:
Men Cotton High Neck Sweaters Turtleneck Item# PBY_095OPIWT

Tip for consumers:
Do not buy clothes.

Products used:
Electronic, meters, sensors, trackers, clocks.

Service
Value
Shipping
Quality
Thumbnail of user jacquesh15
1 review
0 helpful votes
June 5th, 2020

Easy to shop, fluent in every way, Great opportunities to buy stuff at a good price. A very large variety of goods.

Thumbnail of user sebastianf26
2 reviews
1 helpful vote
June 22nd, 2019

No they haven't closed down, Just going through some big changes it seems. Not sure what they are yet, will see middle of November, Mean time they have some very cheap car accessories, just brought a heap of things.

Thumbnail of user janaec4
1 review
0 helpful votes
February 9th, 2020

Very nice phones I haven't got it yet but they look really nice and are cheap really good can't wait to try what I get

Thumbnail of user calvinb87
1 review
1 helpful vote
May 8th, 2020

I made an order March 14 with this company of over $250 dollars and my items have not been shipped still. I told them this been to long and I need my refund they told me that the items been packed so I can't. Fast do word 2 weeks still no tracking number or updates. Don't do it to yourself stay away from this company

Thumbnail of user sveinn1
1 review
0 helpful votes
August 11th, 2020

My experience with this site is overall good, i think it can be trustet havent received my wares yet so i dont know that bit.

Thumbnail of user zdenkac1
2 reviews
4 helpful votes
March 31st, 2020

The worst trader in China and possibly in the world! If you do not receive a parcel number and you do not receive a reply, the goods will send you the same time as Aliexpress but mostly money because they trade and use them as working capital for other trades if you want to cancel the order and send money back Arm yourself because they will be fooling yourself and you will be writing 100 reports a week only when you put it in a dispute on PAYPAL somewhere moves a refund. They are scammers, they sell something they can never have, and they turn their wholesale partners into fools!

Thumbnail of user tanc11
2 reviews
0 helpful votes
June 1st, 2020

Just placed an order. Will see how long it will take and if i get my item. Will update after I received my item.

Thumbnail of user davidj1496
1 review
0 helpful votes
November 10th, 2020

Commande facile à faire, livraison rapide et efficace.
Des prix très compétitifs. Choix large de produits.
J'attends la suite.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

China Wholesale Electronics and Gadgets: Android Tablets, Android Phones, Electronics Gadgets, HD Projectors, Sports Cameras, Security Gadgets, and more...

Company Representative

Thumbnail of user jeffreyu3
Jeffrey U.

How do I know I can trust these reviews about Chinavasion?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.5
142 reviews
Have a question about Chinavasion?