Chinavasion

This is a serious warning to all potential customers. This company has cheated me. I wanted to send an item back (the cost of the item 250 USD), but in one email they refused to accept the item (it was unpacked, not collected from DHL). And in another email they claimed that the total cost of sending the item back will be as high as the whole item! In other words, they claimed that sending the item back from Europe to China is 250 USD! Sending the item to me was approx. 17 USD. I was forced to keep the item. The company does not respect basic rule of sales: that the customer has the right to send the item back to them. In the end, I have an item for 250 USD which I cannot use and cannot return to them. They are dishonest in my opinion.

Just a few problems I want to mention:
A) advance payment through a bank in USA took 12 days
B) the bank deducted without informing me beforehand additional bank charges for 13 Eur
B) After 12 days the exchange-rate was different and chinavasion asked me to pay another amount to cover that difference
C) The delivery itselve took 12 weeks!?
D)...
Take the fingers away from this company. They have stolen my money and they will steal yours too.

The worst trader in China and possibly in the world! If you do not receive a parcel number and you do not receive a reply, the goods will send you the same time as Aliexpress but mostly money because they trade and use them as working capital for other trades if you want to cancel the order and send money back Arm yourself because they will be fooling yourself and you will be writing 100 reports a week only when you put it in a dispute on PAYPAL somewhere moves a refund. They are scammers, they sell something they can never have, and they turn their wholesale partners into fools!

I have dropshiped with chinavasion before and still do from time to time and they are ok BUT as long as they have stock for the products. What they don't tell in their website most of the time is that a particular product is out of stock so you buy and 5 days later when you realize it hadn't yet been dispatched, you ask them what's happening and they say it is out of stock! They say that they should get reestocked within 5 days for example and so you can expect the dispatch from 6 to 10 days (on top of those 5 days you already been waiting). Your customers get furious, want a refund and you get a negative feedback. That's what is like working with chinavasion. They are not honest about the stock on their website so you spend days messaging back and forth trying to get information and then finally a refund when you realize you can't wait. Very bad unreliable business.
However if they have the stock for that particular item you bought then they will send it just fine within 3-5 days.

I recently placed an order for 130 sheets of stainless steel (304 grade) and was provided assurances the order could be correctly met in the time frame available. Deposit was sent, and I received mill certs, photos, weight estimates... all looked in line. However, when the materials finally arrived, I discovered that the supplier (listed below under several different names) had instead shipped me carbon steel in a very thin gauge. These materials are entirely useless and have no resale value without accompanying mill certs.
Note to all... Avoid the below listed fraudulent suppliers listed on Global Sources. Verified? They won't even restrict these businesses from further collaboration on their site:
Wuxi Hongxinbo Stainless Steel Co.Ltd
Foshan Metal Products Co.Ltd
'(Foshan Hangzhijie Metal Products Co.Ltd)

Pretty good order fulfilment but you'd better hope there is no need for this company after the sale. I purchased a $400 phone. Had issues with poor reception from the start. After 3-4 daysof receiving the package I contacted Chinavasion "support". Took several attempts to finally submit ticket due to their site sucking as well. Didn't hear back for 5 business days and contacted again. They replied 3 days later asking me vague questions that I had already explained in much detail. Never received any response from them same day regardless of me replying less than 20 from message receipt. So over the next 2 weeks... they would ask a pointless question or a lame suggestion (example removing battery and restarting)to resolve problem. I would answer the question then have to wait another day for them to not ever answer my questions nor read my replies to know what I have already attempted. No change, still have a phone that doesn't work & they just quite answering my messages all together. So when you read that they have this great return/warranty program... good luck even getting them to provide an rma. They don't seem to stand behind what they sell whatsoever.

Terrible support structure, please don't buy from these people.