Chick-Fil-A

Chick fil a is extremely professional and every time I eat there the food is always fresh, I definitely recommend them.

The first time l try their grill chicken l was hook, can, t get enough, it was just right, the taste gets your taste buds popping

You served me a grilled chicken sandwich with a Old bun falling apart and grilled chicken one day old reheated curly fries

Didn't have ledduce on sandwhichs I was so upset because I caught both of them.I was getti bc it for my kids it's was so bad.

Terrible ate here once and threw up 5 minitues later. If you want fried chicken, go to KFC 10x better then this garbage

Fact: Chic-fil-A's fries tend to be really soggy and/or undercooked, unless you ask for them extra crispy. I had heard from an employee back in June, though, that as of July 1, they were no longer going to cook them extra crispy because of the extra wait.

Today, I drove thru, ordered salads and fries and, hoping to slip under the radar, I asked for the fries to be cooked extra crispy. The employee replied that they were no longer accepting extra crispy requests... BECAUSE OF COVID! I asked what difference COVID makes since they are cooked in a frier, but she didn't have an answer. It was clear she was just doing what she was told.

Because of COVID?! If my car breaks down, can I just blame COVID? If I gain a few pounds due to my wife's amazing baking skills, I think I'll just blame COVID instead.

When I told her why we request them that way, she said "Yeah, I know, I don't even order the fries anymore." But then she proceeded to just ask if I'd like to drop them from the order, rather than, oh I don't know, accommodating and pleasing the customer. Chic-fil-A used to empower their employees more than that, which is part of why their customer service was so stellar in the past.

If the other employee hadn't said openly it was because extra crispy takes longer, I wouldn't be quite as flabbergasted. And if the fries weren't so soggy apart from getting them extra crispy, I'd be a little more understanding.

C'mon, folks. Let's be honest with the public about wanting to get more business pushed thru at the expense of quality, rather than giving such a lame excuse.

Between that, the employee's statement of having to charge for extra sauce (!), and the resulting decline in customer service... I can't do it anymore. The lack of quality and higher cost of their food just isn't worth it. I'm out, Chic-fil-A.