ChessBaron

Speak as you find... I've been looking for a specific chess set that my late Uncle used to have. I found a similar one on Chess Baron Canada and went ahead and ordered it on Tuesday. It arrived a few days later beautifully packed and the pieces were exactly as described. Thanks, Chess Baron - great job!

He has lots of pretty pictures of very nice products. Those wont be what you receive. Check his reviews all over the internet. Ships damaged and inferior quality then refuses to make it right in any way. If he let you return it, you will have to pay big for shipping from the USA to Great Britain. Bad reviews and angry, disappointed customers. I believe "wanker" is the correct British term.

I just received my replica Isle of Lewis chessmen from Baron today and couldn't be more thrilled! The pieces are of superb quality, and perfectly match the fantastic photos on the website. Shipping from Great Briton to the US was much faster than expected, and Baron was extremely responsive by phone. I highly recommend ChessBaron.com.

My chess set (king's cross in camel bone) came on time, but my queen piece was snapped at the tip, which I was expecting because I had read reviews about chess baron before about the quality of the pieces and the condition they arrive in. However, I opened the chess set on my bed (to keep it out of view for Christmas wrapping) and the black pieces were finished in some sort of dye or oily substance that smudged into my hands and bedsheets. I reported what happened to the vendor, and he told me to pay for shipping to send it back to where it came from for a refund, but considering that shipping would cost almost as much as the set originally cost, I was not interested. I ended up glueing the queen back together, and using a clear finish spray paint to seal the black pieces. I wouldn't shop from this person again.

I bought an item for about $169 and wanted to return it. There was no return label provided and shipping the item back out-of-pocket would cost more than what the item was worth. Cost of shipping is not included in their refund so basically, you lose a lot of money if you ever need to return an item from the U.S.

CHESSBARON, GAME OF SMOKE AND MIRRORS.

ChessBaron is a barony without a castle, let alone nobility.
Having bought two chess sets with ChessBaron, my loyalty has been slashed with irony and disdain once I decided to return a flawed and faulty set. It was agreed in writing that my purchase would be refunded upon return.
For the return, ChessBaron chose their own courier, which unfortunately broke the board during transit. Rather than dealing with their courier, ChessBaron assumed that I was to take the loss.
So be aware: instead of a knight in shining armour riding a noble steed, ChessBaron is riding a ragged mule loaded with cupidity and disdain.
As a loyal customer, here is my advice: don't be pawned by ChessBaron, the game is wicked.

I got my chess pieces look good but the kings weight were off by over 25% especially the white (advertised as 70 grams but actual weight is only 52. I called Chess Baron but told it was just normal. I was disappointed and felt ripped off. If this was properly advertised noting this big variance (over quarter of the weight in my case), I would have chosen the cheaper set of the same size. Who knows, they may have also sent the wrong weight/product for what I paid for, but they don't care, I was asked to return the product instead... easiest way to get away from mistakes or shady advertisement.

Could not be more satisfied with my experience at this online store. I was personally contacted and updated throughout the shipping process and made to feel very comfortable with my decision. Will buy again and recommend to family and friends.

AVOID THIS COMPANY! What a nightmare! I dealt with "the baron" himself at chessBaron and what a joke. As you can see by my photo's, I recieved a marble chess set in shocking condition for £169! Pieces dusty and glued to the fabric (i could not get off) plus they felt very light, a manky case with crumbling old cardboard underneath, all the fabric surrounding the pieces is unstitched/ripped. The marble board was filthy with a grainy rough feel on top and marks seeped into the marble. Clearly no spot-checking, care or thought for the presentation/products sent out. What was even more hilarious was the guarantee's and information that had been printed off, about the quality and excellence of the set which wasn't worth the paper it was written on
I had the set for all of an hour and then sent it back but his customer service is shocking and his attitude even worse, the way he "talks down to you", I just ignored, but having the ordacity to tell me that there is NOTHING WRONG with the chess set I recieved that it's ready for the next customer. (I feel sorry for whoever that is!) And that there was a "Level of magnifying and unrealistic examination" - on my part! What? Like my eyes can't see mate! He's deluded and for someone with over "20years in e-commerce" HE SHOULD KNOW BETTER!
Continue the nightmare I had to pay for sending it back, this was NOT mentioned anywhere. He said It would be cheap and I would be refunded... more lies. £16.33 which I never got back. Once he had the item, he said I would be refunded in a few days, fast forward a week - nothing, so I chased him with ONE email. Fast forward another week, NOTHING. So I informed him I had started a "Disputes Refund" with the bank of my card... Funnily enough after waiting 14 days for a refund, it appeared in my account that very same day!
I have seen another review for this so called "company" 2years ago (scroll down!) by someone called William... I should of listened to that one, clearly things haven't changed. No doubt baron will reply to this review as he did to William's in the same sarcastic rude above himself manner! Well you have all been warned! I will NEVER use ChessBaron again. If you don't want a crappy shoddy product may I suggest 'The Regency Chess Company' - now that's a 5 star company with a 5 star product.

I ordered the full size acacia chess board and case combo, and it shipped from the UK to the US in just four days. It's every bit as beautiful as the pictures, and I'm looking forward to getting many years out of it.

Recently purchased a 'Sebastian' metal chess set (and accompanying board and case) from Chess Baron. It's a very nice set but I don't use it as it is extremely difficult to tell the queen and bishops apart - I have reverted to using an old Staunton style chess set. Sympathetic emails from Chess Baron but they are unable to do anything because of the design copyright of the set. This is all well and good but I am left with an expensive set that I struggle touse - be aware of this problem if you are looking at the 'Sebastian' set.

Chess Baron has a wide selection of chess boards and pieces from the art/luxury end to travel sets.
The company seems to be in several countries and they are easy to deal with but they do import items that are not quality assured and you may pay over the odds for an inferior set.
A lot of sympathetic back and forth but I still ended up with something that didn't match the picture and I didn't really want.