business logo of Cherie Day

Cherie DayReviews 249

cherieday.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


cherieday.com
China
Founded in 2019
Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Cherie Day Reviews Summary

The company exhibits a mixed reputation, with customers appreciating the ease of online shopping and a selection that often meets their style preferences. Positive sentiments highlight the fit and aesthetic appeal of certain items. However, significant concerns arise regarding order fulfillment delays, product discrepancies, and a restrictive return policy that frustrates customers. Many express dissatisfaction with the quality of materials and sizing inconsistencies, leading to disappointment in their purchases. Overall, while the shopping experience is user-friendly, improvements in product accuracy and customer service responsiveness are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
106
value
25
shipping
24
returns
23
quality
193
This company does not typically respond to reviews

Instant Feedback

3,546 reviews
Florida
1 review
3 helpful votes
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Fraud & deception
April 4, 2024
Updated review

Ordered 2 dresses. Paid nearly $30 for expedited shipping to arrive in time for a special event. Never received ANY confirmation of shipping or expected delivery Never received merchandise nor ANY communication about my order & the special event has passed. I'm requesting a $93 credit to my credit card. I don't need or want this merchandise.

Date of experience: March 25, 2024

Hopeful it will fit flatteringly
March 25, 2024
Previous review

Hopeful it will fit flatteringly

Date of experience: March 15, 2024
Maryland
3 reviews
2 helpful votes
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Where is my Order?
April 2, 2024
Updated review

Website had a lot of selections. I have not received my order. More concerning is that, after 10days, I have received no email communication about the status of my order.

Date of experience: March 23, 2024

Website is easy to use
March 23, 2024
Previous review

Website is easy to use

Date of experience: March 13, 2024
Arizona
2 reviews
0 helpful votes
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Summer dresses
April 1, 2024
Updated review

So far very easy with orders. Received the summer dresses and not what I thought I was supposed to get.

Date of experience: March 22, 2024

So far very easy
March 22, 2024
Previous review

So far very easy

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Casual Dress
March 31, 2024

I received my dress pretty quickly. It was easy to order.

Date of experience: March 21, 2024
Ohio
1 review
0 helpful votes
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A Wrinkle (not) in Time!
March 30, 2024
Updated review

This fabric of this dress is a wrinkled mess. And there is so much fabric in the skirt that it is not at all flattering. The top of the dress looked pretty online. It would have looked so much better as a shift than this voluminous dress.
Also, the shipping took almost three weeks with no shipping updates or reasons for the delay.

Date of experience: March 20, 2024

Where is your size chart?
March 8, 2024
Previous review

Where is your size chart?

Date of experience: March 8, 2024
Texas
1 review
1 helpful vote
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Good service
March 27, 2024
Updated review

When I pressed to order, your site said there's a problem without specifying what. I had to try it three times before it went through. It gives me a very uneasy feeling about your website. Update: my order went through and my dresses arrived in a timely manner.

Date of experience: March 17, 2024

When I pressed to order, your site said there's a problem...
March 19, 2024
Previous review

When I pressed to order, your site said there's a problem without specifying what. I had to try it three times before it went through. It gives me a very uneasy feeling about your website.

Date of experience: March 9, 2024
Virginia
1 review
2 helpful votes
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Extremely unsatisfied
March 27, 2024
Updated review

Liked the variety of clothing however, I have not received my order and when I have sent emails trying to find out why I have received no response! Tough lesson to learn as I am now out $125.00!

Date of experience: March 17, 2024

Great assortment of cute, reasonably priced clothing!
March 7, 2024
Previous review

Great assortment of cute, reasonably priced clothing!

Date of experience: March 7, 2024
Oregon
1 review
0 helpful votes
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Awesome
March 27, 2024

Am looking forward to getting it. Received it today. Beautiful. Look forward to wearing it to the wedding.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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Customer service was so helpful when I ordered the wrong size. Such pretty dresses and amazing customer service!

Date of experience: March 16, 2024

Fast and efficient..
February 28, 2024
Previous review

Fast and efficient.the dress is lovely.

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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Horrific
March 24, 2024

Sent 4 emails to customer support regarding that I never received my order. No return e-mail response. No phone number available. Tracking number was deleted by you and could not traced. You billed my account regardless. No longer able to sign into my account. Do not shop on this site.

Date of experience: March 14, 2024
Nevada
1 review
1 helpful vote
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2 modest dresses v neck
March 22, 2024

I liked the dresses in the picture and was told that one ran small. It ran very small. Thin material and delivery took longer than I expected. I am returning one out of the two dresses that I ordered. Glad that the dress I'm keeping has pockets.

Date of experience: March 12, 2024
Connecticut
1 review
0 helpful votes
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Ordering Difficulty
March 21, 2024
Updated review

Had trouble ordering and did not receive what I wanted!
I have asked for a return label for refund!
Thank you!

Date of experience: March 11, 2024

Pleasant and quick
March 4, 2024
Previous review

Pleasant and quick

Date of experience: March 4, 2024
Maryland
3 reviews
0 helpful votes
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2 out of 4 dresses have arrived.
March 20, 2024

Could not ever get product info to come up, therefore do not know fabric of any of these dresses, nor where they are made.

Date of experience: March 10, 2024
Illinois
2 reviews
0 helpful votes
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An Item never received
March 20, 2024

This could have been better if I could click on something to shop for another item. I couldn't see what to click on to go back to shopping. I ordered a dress. It never came. Did you charge me for it?

Date of experience: March 10, 2024
Indiana
3 reviews
0 helpful votes
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Don't have product
March 17, 2024
Updated review

Have not received my order on date as stated.
Still waiting

Date of experience: March 7, 2024

Very easy site to use
February 25, 2024
Previous review

Very easy site to use

Date of experience: February 25, 2024
Illinois
2 reviews
0 helpful votes
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No return info included with order
March 5, 2024

Sizing not true to size, too small. No way to return.

Date of experience: March 5, 2024
North Carolina
1 review
5 helpful votes
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Ordered a dress at price of $49. It arrived, poor dime store quality. Doesn't fit. Wrote to them asking for full refund and for instructions on how to return the dress. They offered me $12 and keep the dress. Or a $39 gift card but to their store! Then they offered me $20. Then $23! They play games and I know I will never get my full refund. Scam company.

Date of experience: March 4, 2024
Illinois
1 review
2 helpful votes
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Unhappy
March 10, 2024
Updated review

I was excited to get the dress but when I email customer service to say I hadn't received it yet, they tell me I'll have to wait because it is suddenly out of stock. So then I would have to wait a few more weeks to get my dress. I was also offered a 5% discount via email but the discount code I was given to put in at checkout was not accepted. My advice is don't mess with this site. It's a headache.

Date of experience: February 29, 2024

I love how the dress looks and I'm excited to get it
February 19, 2024
Previous review

I love how the dress looks and I'm excited to get it. However, I was offered 5% off code and I typed it in but I'm not certain I got it.

Date of experience: February 19, 2024
Minnesota
1 review
0 helpful votes
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Ordering from you was good but not good fit on either dress.

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Haven't received my merchandise
March 5, 2024
Updated review

Need to have better tracking…better yet, faster delivery.

Date of experience: February 24, 2024

Sure wish there were reviews telling about fit
February 14, 2024
Previous review

Sure wish there were reviews telling about fit

Date of experience: February 14, 2024