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Cherie DayReviews 282

cherieday.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Cherie Day Reviews Summary

The company exhibits a mixed reputation, with customers appreciating the ease of online shopping and a selection that often meets their style preferences. Positive sentiments highlight the fit and aesthetic appeal of certain items. However, significant concerns arise regarding order fulfillment delays, product discrepancies, and a restrictive return policy that frustrates customers. Many express dissatisfaction with the quality of materials and sizing inconsistencies, leading to disappointment in their purchases. Overall, while the shopping experience is user-friendly, improvements in product accuracy and customer service responsiveness are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
118
value
25
shipping
24
returns
23
quality
226
This company does not typically respond to reviews

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3,922 reviews

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Pennsylvania
1 review
0 helpful votes
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Terrible, never received my order.
May 7, 2024
Updated review

Did not receive my order and no tracking updates. Terrible service

Date of experience: April 27, 2024

It was very easy to use your app to order
April 27, 2024
Previous review

It was very easy to use your app to order

Date of experience: April 17, 2024
Alaska
1 review
0 helpful votes
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Awful.
May 7, 2024
Updated review

Same dress shown throughout shopping pages, with a max of only two color/print options per page. So I needed to peruse entire store to find color/print option I wanted. PayPal listed as a purchase option on site page, but not available when I checked out. Item now out of stock, yet shown continually in my feed on Facebook as available. This is exactly why I don't trust businesses unknown to me and would rather purchase through Amazaon.

Date of experience: April 24, 2024

Group all options for a style together!
April 24, 2024
Previous review

Group all options for a style together! So bothersome to search throughout entire dress option to see different prints per dress/blouse. Site says paypal, but not an option upon checkout.

Date of experience: April 14, 2024
Ohio
1 review
0 helpful votes
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Cotton Clothes
May 7, 2024
Updated review

This is my first order on this websight. I hope it is shipped on time with beautiful clothing that looks like the pictures! My 3 items arrived in a small plastic bag and were so wrinkled. I am sorry I need to return all 3. The quality wasn't what I expected, was not flattering at all on me.

Date of experience: April 23, 2024

This is my first order on this websight
April 21, 2024
Previous review

This is my first order on this websight. I hope it is shipped on time with beautiful clothing that looks like the pictures!

Date of experience: April 11, 2024
Texas
1 review
2 helpful votes
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Cheriday
May 8, 2024

Placed my order last Thursday paying 23.99 for expedited shipping. Its 5 days later and I have yet to receive a reply or tracking #. Total 140.00. Wanted dress for an occasion. UPDATE: Customer service did respond and one of the dresses was sold out. I was asked what replacement I would like or a refund and ship the two others. I sent an email pic of the dress I wanted as the replacement. I received a tracking #. I will post my final review and update my rating after I receive my shipment. Recv'd 2 dresses today and they fit perfectly and as pictured. Very nice material in my opinion. Waiting on one more dress. As promised my dresses were delivered within 7 days ( WORK DAYS).

Hope my order arrives. Im not confident. No reply or tracking #since placing my order and taking my money.
Date of experience: April 22, 2024
Illinois
1 review
0 helpful votes
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Products not as expected
May 1, 2024

Couldn't clip the coupons - very hard to navigate. I expected higher quality fabric based on the prices. I used the size chart but the items didn't fit.

Date of experience: April 21, 2024
Kansas
1 review
0 helpful votes
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Excellent service
April 28, 2024

The dresses I ordered are beautiful. Customer service responds very promptly to any questions you may have.

Date of experience: April 18, 2024
Florida
4 reviews
0 helpful votes
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Nice clothing
April 27, 2024

Quick responses to email questions and concerns and nice product

Date of experience: April 17, 2024
Florida
1 review
1 helpful vote
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Not satisfied
April 23, 2024
Updated review

I still have not received my dress nor given me a refund for the shirt that you say you don't have in stock, and will not be restocked, but yet it's still online, which is false advertising.

Date of experience: April 13, 2024

Cute clothes
March 30, 2024
Previous review

Cute clothes. Nice looking dresses for plus size.

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Horrible company
April 23, 2024

NEVER use this company. This company is a scam. After charging my credit card they informed me, only because I asked about the status of my order, that the item is not available, no longer in stock and won't be replaced. Yet, you still have it for sale on your site.

Date of experience: April 13, 2024
Virginia
1 review
0 helpful votes
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I believe this transaction deserved a negative star score. I will never purchase anything from this company again. Worst apparel I have ever experienced.

Date of experience: April 12, 2024
Pennsylvania
1 review
0 helpful votes
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I had no phone number to contact your company to fine out were was the dress. It was a gift for my granddaughter or Easter

Date of experience: April 8, 2024

Great selections
March 29, 2024
Previous review

Great selections

Date of experience: March 19, 2024
Oregon
2 reviews
10 helpful votes
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I ordered a dress from them and immediately decided against it. I canceled and received email from them the refund was processed and I'd see it in 3-15 days. It is not 23 days and no refund was made.

Fraud company! Don't Buy from Them.

Will be reporting to Federal Trade Commission and Consumer Protection Agency.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Wrong item sent
April 7, 2024
Updated review

I bought a dress. They sent a dress. It was the wrong dress. I hope the return will be easy

Date of experience: March 28, 2024

Lots of options
March 21, 2024
Previous review

Lots of options

Date of experience: March 11, 2024
Florida
1 review
3 helpful votes
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Fraud & deception
April 4, 2024
Updated review

Ordered 2 dresses. Paid nearly $30 for expedited shipping to arrive in time for a special event. Never received ANY confirmation of shipping or expected delivery Never received merchandise nor ANY communication about my order & the special event has passed. I'm requesting a $93 credit to my credit card. I don't need or want this merchandise.

Date of experience: March 25, 2024

Hopeful it will fit flatteringly
March 25, 2024
Previous review

Hopeful it will fit flatteringly

Date of experience: March 15, 2024
Maryland
3 reviews
2 helpful votes
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Where is my Order?
April 2, 2024
Updated review

Website had a lot of selections. I have not received my order. More concerning is that, after 10days, I have received no email communication about the status of my order.

Date of experience: March 23, 2024

Website is easy to use
March 23, 2024
Previous review

Website is easy to use

Date of experience: March 13, 2024
Arizona
2 reviews
0 helpful votes
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Summer dresses
April 1, 2024
Updated review

So far very easy with orders. Received the summer dresses and not what I thought I was supposed to get.

Date of experience: March 22, 2024

So far very easy
March 22, 2024
Previous review

So far very easy

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
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Casual Dress
March 31, 2024

I received my dress pretty quickly. It was easy to order.

Date of experience: March 21, 2024
Ohio
1 review
0 helpful votes
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A Wrinkle (not) in Time!
March 30, 2024
Updated review

This fabric of this dress is a wrinkled mess. And there is so much fabric in the skirt that it is not at all flattering. The top of the dress looked pretty online. It would have looked so much better as a shift than this voluminous dress.
Also, the shipping took almost three weeks with no shipping updates or reasons for the delay.

Date of experience: March 20, 2024

Where is your size chart?
March 8, 2024
Previous review

Where is your size chart?

Date of experience: March 8, 2024
Texas
1 review
1 helpful vote
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Good service
March 27, 2024
Updated review

When I pressed to order, your site said there's a problem without specifying what. I had to try it three times before it went through. It gives me a very uneasy feeling about your website. Update: my order went through and my dresses arrived in a timely manner.

Date of experience: March 17, 2024

When I pressed to order, your site said there's a problem...
March 19, 2024
Previous review

When I pressed to order, your site said there's a problem without specifying what. I had to try it three times before it went through. It gives me a very uneasy feeling about your website.

Date of experience: March 9, 2024
Virginia
1 review
2 helpful votes
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Extremely unsatisfied
March 27, 2024
Updated review

Liked the variety of clothing however, I have not received my order and when I have sent emails trying to find out why I have received no response! Tough lesson to learn as I am now out $125.00!

Date of experience: March 17, 2024

Great assortment of cute, reasonably priced clothing!
March 7, 2024
Previous review

Great assortment of cute, reasonably priced clothing!

Date of experience: March 7, 2024