Chapters.Indigo.ca has a consumer rating of 1.95 stars from 64 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Chapters.Indigo.ca most frequently mention customer service, credit card and tracking number problems. Chapters.Indigo.ca ranks 36th among Music Other sites.
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Hi Indigo: I just wanted to send a heartfelt thanks for your responsible packaging. Our books arrived today, and while in 2 shipments, both were packaged with the least amount of waste possible. Kudos to your order fulfillment team.
See positive reviewsThey took almost 180$ out of my account December 1st and no order was placed. After sending bank statements showing the money came out. They finally agreed I was wrongfully charged, this is after spending hours and multiple calls to them. Still waiting for my refund 2 weeks later. I don't think I will see the money returned! Fraud fraud fraud, please be careful. I order with them before but this time it's obvious they are doing bad financially when they steal from their customers. Customer service gave me the run around, every time lying just to get me off the phone.
See critical reviewsTip for consumers:
Read the reviews!!! Yikes..
Tip for consumers:
It's best to become either an Irewards or Plum Points member, even if you don't shop there frequently. Reward members always get discounted prices, and most books have at least 5% off the list price online.
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