Chapters.Indigo.ca has a consumer rating of 2.09 stars from 56 reviews indicating that most consumers are generally dissatisfied with their purchases. Chapters.Indigo.ca also ranks 43rd among Music Other sites. The most common issues with Chapters.Indigo.ca are around customer service, which is not as good as expected by some customers.
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Hi Indigo: I just wanted to send a heartfelt thanks for your responsible packaging. Our books arrived today, and while in 2 shipments, both were packaged with the least amount of waste possible. Kudos to your order fulfillment team.See positive reviews
Very disappointed in my recent experience. I ordered a book and was charged immediately in full. Not only did my book not ever arrive but it never even left the store!! They refused to refund my money or help in anyway. Extremely dissatisfied. This is theft in my opinion.See critical reviews
Tip for consumers: It's best to become either an Irewards or Plum Points member, even if you don't shop there frequently. Reward members always get discounted prices, and most books have at least 5% off the list price online.
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