• Channel Master

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Overview

Channel Master has a rating of 3.4 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. Channel Master ranks 425th among Electronics sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
3
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How would you rate Channel Master?
Top Positive Review

“Channel master extreme”

Gary K.
10/28/22

I typically do not post reviews at all. I purchased a channel master extreme and installed it yesterday. I now get 30 channels and all are clear during the day as well as at night. Anyone looking to cut the cord buy this antenna. I live in Natchez Mississippi. I pick up all Jackson channels, Fox, Kalb……. I'm too excited

Top Critical Review

“Garbage”

Carol W.
3/21/22

We purchased our first Channel Master and had trouble with it for several months. We called the company many times and they tried to troubleshoot the issues by phone without success. After almost a year, they agreed to let us send it back and found it actually was defective and sent us a new one. We have had issues with this one as well and wish we had never purchased their product.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user garyk979
1 review
0 helpful votes
October 28th, 2022

I typically do not post reviews at all. I purchased a channel master extreme and installed it yesterday. I now get 30 channels and all are clear during the day as well as at night. Anyone looking to cut the cord buy this antenna. I live in Natchez Mississippi. I pick up all Jackson channels, Fox, Kalb……. I'm too excited

Tip for consumers:
Excellent antannae

Products used:
Extreme antenna

Service
Value
Shipping
Returns
Quality
Thumbnail of user normanh83
1 review
0 helpful votes
September 13th, 2019

I bought this antenna smart Tena Plus from Channel Master and I've had many other different types of antennas this antenna works very very well very easy to hook up I live in Anaheim California can I get over a hundred eighty stations mostly from LA and Orange County Riverside County it's the best antenna out there but I've ever purchased a very pleased with it I would recommend this product to anyone.

Thumbnail of user jimp135
3 reviews
1 helpful vote
June 28th, 2017

I found the Channel Master very easy to setup using the Setup Wizard. It turns OFF and ON every time and it has the very best TV Tuner on the Market picks up OTA channels with 100% signal strength and picture quality. Twice as good as my old TIVO BOLT was with OTA.

Thumbnail of user carolw1585
1 review
0 helpful votes
March 21st, 2022

We purchased our first Channel Master and had trouble with it for several months. We called the company many times and they tried to troubleshoot the issues by phone without success. After almost a year, they agreed to let us send it back and found it actually was defective and sent us a new one. We have had issues with this one as well and wish we had never purchased their product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rodrigod5
83 reviews
174 helpful votes
April 19th, 2016

I bought a Channel Master antenna and really happy with it. It picks up the channels very well.

Thumbnail of user markm5674
1 review
1 helpful vote
September 17th, 2023

I have been a CM customer for 20+ years. I purchased 2 CM 7500 DVRs. They were the BEST DVR's ever made. But CM stopped supporting them after a few years and they became worthless! They then came up with the CM 7600 DVR and I bought 2 thinking they would be better. These were junk compared to the 7500. When does a company actually make a product worse. They entered into some agreement with Google to support the Guide. Without a Guide, a DVR is worthless!
In the past week Google has stopped supporting the guide and now my 2 CM 7600 are WORTHLESS. (see pics of my guide data this morning. It use to go out 14 days now maybe 4 hours and only the major networks) They offered me a discount on a $400 TIVO DVR. What makes you think I have ANY trust in you CM? You have a lack of corporate ethics and would not do business with you ever again. Consider this before you buy anything from CM! This company does not support their customers!

Service
Value
Shipping
Returns
Quality
Thumbnail of user terrys372
3 reviews
5 helpful votes
January 5th, 2023

I HAVEN'T GOTTEN MINE YET AS IT IS STILL IN SNAIL MAIL 2 TO 3 WEEKS TO GET IT JUST THE WAY THEY DOE BUSSNESS KNOW IF WISH I HAVEN'T ORDER IT AS THEY ARE REALLY SLOW ON SHIPPING I MEAN DAMN SLOW I JUST MIGHT GET IT AND SEND IT RIGHT BACK AS I AM NOT INPRESS WITH THIS COMPANY AT ALL WILL NEVER BUY AGAIN I KNOW THAT FOR A FACT

Channel Master ORDER *******
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UPS tracking number: 1Z18Y5F*******175

**Please note that tracking will only update once the shipping carrier has scanned your package(s). It may take up to 24 hours for package(s) to be scanned by the shipping carrier.
Items in this shipment
Omni+ 50 × 1

Tip for consumers:
Channel Master ORDER 0333312
Your order is on the way
Your order is on the way. Track your shipment to see the delivery status.


View your order
or Visit our store

UPS tracking number: 1Z18Y5F*******175


**Please note that tracking will only update once the shipping carrier has scanned your package(s). It may take up to 24 hours for package(s) to be scanned by the shipping carrier.
Items in this shipment
Omni+ 50 × 1

Products used:
Channel Master ORDER 0333312
Your order is on the way
Your order is on the way. Track your shipment to see the delivery status.


View your order
or Visit our store

UPS tracking number: 1Z18Y5F*******175


**Please note that tracking will only update once the shipping carrier has scanned your package(s). It may take up to 24 hours for package(s) to be scanned by the shipping carrier.
Items in this shipment
Omni+ 50 × 1

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahl129
1 review
1 helpful vote
December 15th, 2015

Last year I bought the flatenna from ChannelMaster in Gilbert, AZ and I have been very happy with the channels I received and the sharpness of the picture. Lately I purchased the DVR+, the hard drive and the WI-FI adapter and let me tell you this is a miracle to be able to watch all these channels including the internet channels and be able to tape the over the air channels for free and the picture is even sharper than what I used to have with the cable company that cost on an average of $120.00 a month. The most important and the biggest assets ChannelMaster has are the associates who are so kind and professional to name just a few who helped me purchase the equipments that I needed, the connection and explained to me how to use every step like Tom, Drew, Jordan and Ben, thank you so much, I couldn't be happier with all the products I purchased from ChannelMaster.

Thumbnail of user mikei16
1 review
1 helpful vote
April 25th, 2016

Channel Master is a great concept but only if you have 1-2 hours each day to troubleshoot the myriad of problems that will most assuredly arise. Im done with this surplus, East German Army commo equipment. Only decision from this point is whether we sell it on E-bay to another sucker or simply take it to the rifle range and demo it.

1. Initial set-up requires a super-nerd & then its still a crapshoot. Buddy of mine who works fulltime in IT/AV spent 3-4 hours trying to set it up. One word of advice is that your wifi network CANNOT have any special characters in it; alphanumeric only. Youd think someone at Channel Master that had an IQ above room temp would notify users about this glaring security/set-up issue.
2. Basic antenna TV works about 50% of the time after install. Be prepared for almost hourly reboots.
3. Spent a lovely afternoon on the phone with arrogant and dismissive Channel Master tech support reps after Sling TV would quit about every minute. Rep ridiculed me for calling and asked dont you check our website for service updates? Were working on it.
4. Now that Sling TV works (some of the time) about 50% of the time, the internet channels have disappeared and Channel Master no longer recognizes our wifi.
5. When you turn on Channel Master youll get an empty blue screen about 75% of the time.

Thumbnail of user stewarth23
10 reviews
11 helpful votes
September 27th, 2013

I recently decided to do away with my monthly satellite TV bill and install my own antenna. I used a 2 section 20 foot telescoping mast. I mounted a Channel Master CM5020 Deep Fringe Antenna. This antenna's ability to capture and hold the Digital High Definition signals is very good. I rarely have to fine tune my rotator to retain a signal. The excellent design, construction and performance of this product makes it a great choice. I also give 5 stars to the RCA-VH126N Rotator with remote control. It too is well built, very versatile and can be programed and reprogramed by a child!

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About the business

Get 80+ HD channels, record, pause and rewind live TV and access streaming services from one device. No monthly subscription needed. Our OTA DVR gives you the best of streaming and OTA HDTV channels.

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3.4
10 reviews
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