It was a great experience. I sent over a picture and details of what I wanted on my challenge coins and the first proof was exactly what I was looking for. Thanks for the great job.
The people were knowledgeable and answered all the questions I had. They were fast making revisions and getting the art work back to me. They had the best price and were up front with the cost.
I have used this company 4 times over and I have always had great results. I will continue to do business with the company and I am always recommending them to others.
This is the second time I've ordered coins. The proofs are turned around quickly and changes to the proofs are easy. Also, the ordering process is simple and straightforward...great service
My experience was great from the design to changing the initial design to ordering. The product was delivered within the time frame quoted when the order was placed.
Great service from initial design consultation thru revisions to a beautiful finished product. Exceeded my expectations and we will be ordering more in the near future. Thanks!
Was very pleased on the quick response to my initial request and then changes I asked for in the 1st proof, the 2nd proof was exactly what I had in mind and check out was easy and straight forward.
NOT ONE PROBLEM DURING THE PROCESS, THE QUOTE WAS PROVIDED VERY QUICK, THE LAYOUT WAS PROVIDED VERY FAST ONCE THE SUGGESTED DESIGN & INFO WAS PROVIDED. ADJUSTMENTS TO THE ORIGINAL DESIGN WAS HANDLED VERY QUICK W/O ANY FUSS. THE FINISH PRODUCT MET ALL EXPECTATIONS & ARE BEING WELL REC'D. FYI, INITIAL CONTACT TO FINAL DESIGN WAS LESS THAN 2 WEEKS. ONCE THE ORDER WAS PLACED, THE FINISHED PRODUCT ARRIVED W/I (10) DAYS. VERY FAST SERVICE ALL THE WAY THRU THE PROCESS & NO HARD SELL TACTICS.
I think my favorite aspect of the process is the coin preview before I place an order. You put the ball in my court and when I was ready I put in my order. This is my 2nd order. Thank you!
It was nice, I was prompt with my email replies and it was important to me that so was the sales representatives/logo designers. Started on Sunday night and had the order completed by COB Thursday.
This was the best I had the best time talking to the two ladies in your company. They were so helpful, you are lucky to have them as your employees. WE AT THE 34TH LOOK FORWARD TO DOOING BUSINESS WITH YOU AGAIN.
When I called to ask questions about ordering coins, I spoke with Rich. Rich was very polite and helpful. Rich and I went over the proofs that were sent out. I asked how they got certain things that were included on the coin and he told me that they like to research organizations to try to give them a little something extra on the coins. I told him that they did a great job with that for our coins. We then discussed some slight changes to the design and I asked about a timeline that I was trying to meet. I did get a late start on ordering these coins, so I was hooping to get the coins before an event that we were putting on. Rich advised me that they could not guarantee a specific date; however, he stated that they would do what they could to try to get the coins to me before the date of my event. So I placed my order and kept trying to be optimistic about receiving the coins on time. I received the coins one day ahead of schedule. Awesome! Overall, I was very pleased with my experience with Challenge Coins Ltd.
I contacted 5 different companies including a company that our agency utilized several years ago and had the most success with challengecoinsltd.com in designing and ordering a new 2017 challenge coin for our ogency.
I primarily dealt with Richard and Victoria during the creative and ordering process, both of whom were excellent. They were prompt and attentive to my agencys requests/ideas for a new challenge coin and did not require any deposit to generate artwork/proofs. My agency purchased approximalty 600 challenge coins with 5 seperate metals and had several different proofs during this process.
The communication via phone and especially email was always prompt. The ordering process was very easy and painless as the order was broken down by proof and number of coins.
The coins arrived in approximately 2 weeks later and the coins were broken down into boxes by their chosen metals. The bags were labeled with the number of coins too which made distribution easy.
The finished product (coins) looked better than expected from the proofs and my colleagues have all been satisfied with the final products as well.
I would highly recommend using this company as I plan on ordering and designing future coins with this company for my agency.
This company has treated me very well from the first order i have ever made with them, and still today it has been great service
So far everything seems to be going real well. When I get the actual coins, I will have a better idea of how good they actually came out.
Customer service is second to none! Response time on changes was absolutely amazing! Third time I've used this company and will keep coming back!
This was the second coin we've ordered through you. Both coins have been a success and we plan on continuing to do business with you.
Quality coins with a great turn around time.
UPS had them for 3 extra days which kinda sucked, but we love the coins
Everything went well -- staff was patient with changes and updates. This is very important when designing a coin by committee. Price is great!
Responsive - very accommodating to request for revisions and even checked in on if we were planning to place order after last revision.
Overview
Challenge Coins has a rating of 4.9 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, design team and quick response. Challenge Coins ranks 68th among Coins sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members