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CellUnlocker.netReviews 1,222

3.1
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CellUnlocker.net Reviews Summary

CellUnlocker.net has a rating of 3.1 stars from 1,222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellUnlocker.net most frequently mention customer service, sim card and galaxy note. CellUnlocker.net ranks 4th among Unlocked Phones sites.

service
205
value
202
shipping
137
quality
189
Florida
1 review
0 helpful votes
Follow Mary m.
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I had a problem with the unlock and had given up. They sent an email asking how the unlock had gone and when I responded with my problem, they responded with a fix immediately. Bottom line, they have great customer service and I would absolutely use them again.

Date of experience: June 14, 2015
Pennsylvania
1 review
1 helpful vote
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I unlocked Samsung Galaxy Note 4 and it was successful. By the way I recommend this service to anyone. I have used it in the past for 2 other devices and all were successfully unlocked. This is my 3rd positive experience.

Date of experience: June 12, 2015
Canada
1 review
0 helpful votes
Follow Julianne L.
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I was going to take my android phone to a mall kiosk to get unlocked, but the cellunlocker site was recommended to me by an awesome customer service rep at PC Mobile. I am not technologically savvy AT ALL, so I was really hesitant, but it was so easy and straightforward. I got the code in about 15 minutes and had my phone unlocked within seconds.

Date of experience: June 8, 2015
Canada
1 review
0 helpful votes
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Fantastic Service!
June 7, 2015

Have used Cellunlocker numerous times and have never been disappointed. Recently unlocked a Samsung S5 and had the unlock code in 24 hours. Excellent service and very trustworthy.

Date of experience: June 7, 2015
California
1 review
0 helpful votes
Follow Sang K.
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I am not good at writing reviews but I felt that I had to because of their excellent service. I already got the unlock code from the carrier but some how I couldn't unlock the phone. I asked for help and they promptly responded through email (which was at texting speed reply) and sent me step by step instructions to unlock and troubleshoot the glitches. Well, maybe it was nothing for them but to me it was a huge deal. Especially I respect them for their effort to help me even if they might not generate sales from me, very honest. Over all I am very happy and grateful.

Date of experience: June 3, 2015
Pennsylvania
1 review
0 helpful votes
Follow dave d.
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My ZTE unlock code was received in less than an hour, one & done. My Nokia Lumia 635 took quite a bit longer, 16 work days but with in the time line they listed (5-22 days). Both cells successfully unlocked in less than five minutes, full instructions were included.

Date of experience: June 3, 2015
Florida
1 review
0 helpful votes
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Success!
June 3, 2015

Was skeptical because im in a contract and was told it could not be done. Well. Cellunlocker.net proved me wrong! They unlocked my AT&T iPhone 6 Plus within a few days and was very prompt and informative. I even made a video of the unlocking process and received 50% off my purchase! Will definitely use this service again!

Date of experience: June 3, 2015
Florida
1 review
0 helpful votes
Follow nohhee t.
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First code they gave did not work... emailed them and they got back to me in few hours with a new code... The next one worked like a charm... Very responsive and reliable... This is my second time with them and will do business again for my next phone...
Highly recommended.

Date of experience: June 2, 2015
GB
1 review
0 helpful votes
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Great service
May 28, 2015

Excellent service from start to finish an extremely helpful... Had a problem with my settings and they were very helpful replied to every email and step by step sorted it out for me. A big thank you for your patience and help!

Date of experience: May 28, 2015
Canada
1 review
0 helpful votes
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Excellent!
May 27, 2015

All was great, fast, clear and easy to unlock my Samsung S4. Excellent price and excellent service. I recommend this site 300 %

Date of experience: May 27, 2015
Nebraska
1 review
4 helpful votes
Follow Enrique E.
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Not very happy.
May 27, 2015

I ordered an unlock code for a Samsung Galaxy S4 that is locked for AT&T on May 19. Should be simple, right? It's May 27 and still no response, the tracking tab still says processing. I've called that 1-800 support number many times, and after the recording, it just hangs up - you cannot talk to a real person. I emailed tech support at *******@cellunlocker.net at least 6 times now and not a single response. I needed this code for my wife traveling to the Philippines, and its too late. Very disappointed. If I knew they were going to complete my order, I would have went with a different service.

Date of experience: May 27, 2015
District of Columbia
1 review
0 helpful votes
Follow Umar A.
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"A friend of mine from the US gave me her blackberry bold 9900. But to my dismay, it was locked to t-mobile carrier. I tried to find out how to unlock the blackberry myself by viewing many you tube videos and by searching on google, but the solution that was posted everywhere was that you have to pay a small fee to get your blackberry unlocked by proper legit unlocking websites. Now that was a tough job as i tried searching for reliable websites for unlocking the blackberry i found out that there are many fraud websites that take the payment but do not send unlock codes. Then after reading many forums, i got to know about cellunlocker.net I paid around 8 dollars to get a code and i was praying that let the website be legit as i needed the phone unlocked urgently. Good thing that they turned out to be legit and professional. It took a couple of days for me to get the code but the first code they sent me worked like a charm and unlocked the phone for me. I would recommend their services for unlocking Blackberry bold 9900 without any doubt! "

Date of experience: May 26, 2015
Canada
2 reviews
2 helpful votes
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Great Service
May 26, 2015

Excellent service... Highly recommend.
My provider in Canada wanted $100 to unlock 2 phones! Cellunlocker rates were a fraction of that price! Unlocked a Sony Experia and an older Samsung Galaxy. Received my unlock codes well within the 24 hrs quoted and unlocked within just a few minutes!

Date of experience: May 26, 2015
Germany
1 review
0 helpful votes
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Works fine!
May 25, 2015

Works fine!
Thank you so much, to help unlock my phone.
Would I buy it again!

Date of experience: May 25, 2015
Texas
2 reviews
7 helpful votes
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Good feedback from vendor during process and follow-up after. Hot tip after unlock you may need to manually configure the APN of your new provider.

Date of experience: May 25, 2015
Canada
1 review
4 helpful votes
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Took many weeks to receive code.
Code did not work.
Customer service was terrible.
They will look for any way to not refund your money.

Date of experience: May 24, 2015
Illinois
1 review
1 helpful vote
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I have been waiting 3 days and keep getting blown off. Every email states it wont be much longer.
Address on site isn't even a business its a residential building I called never heard of them.
COOPERS LOOKOUT
33 Smithe Street, Vancouver, V6B 0B*******918

Address on BBB is completely diffrent, looks like they changed it to avoid the BBB letter and there rating is F
What a joke of a business...

Date of experience: May 22, 2015
Canada
1 review
0 helpful votes
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Great services
May 21, 2015

Excellent customer service. I had trouble understanding the how-to. They stayed in touch with me daily basis to make sure I understand the how-to and be able to unlock the phone. They have proved that people do not just buy product... people is sold only through a good & trust worthy relationship.

Date of experience: May 21, 2015
Canada
1 review
1 helpful vote
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If the code wouldn't work they will ask you to post the whole procedure on You Tube, which is practically impossible for the common user;

Money lost on the drain...

Date of experience: May 19, 2015
Maryland
1 review
0 helpful votes
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Worked for me!
May 19, 2015

I was skeptical as to if this whole thing would work or not but Cell Unlocker came through for me. I was unlocking an iPhone 6 Plus from AT&T to T-Mobile. There was a problem with the database and they informed me that they were using a new database. It took a day or so longer than usual but there was great communication throughout the process and the unlock code actually worked. Great job guys!

Date of experience: May 18, 2015

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cellunlocker.net
Vancouver, BC, United States