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CellUnlocker.netReviews 1,222

3.1
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CellUnlocker.net Reviews Summary

CellUnlocker.net has a rating of 3.1 stars from 1,222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellUnlocker.net most frequently mention customer service, sim card and galaxy note. CellUnlocker.net ranks 4th among Unlocked Phones sites.

service
205
value
202
shipping
137
quality
189
South Africa
1 review
0 helpful votes
Follow Tony H.
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In the last four to five weeks I've unlocked 4x Moto G smartphones (locked to Koodo, Canada).

Cellunlocker.net emailed the unlock code/s to me within an hour after order and payment, each time, even though their delivery commitment was 12-24 hours, so I am impressed with the quick turnaround.

On the last unlock, which I did 3 weeks after the previous one, I didn't remember the unlock code is always an 8-character number, so I tried to unlock using what I thought was one 16-character code, which obviously failed. I emailed them to ask what could be wrong. They responded in less than 2 hours with a checklist. After reading the checklist, I finally figured out that the unlock code emailed to me was actually two 8-character numbers placed very close to each other. I used the first 8-character number and *success*.

It seems they may get confirmation their end once the IMEI is successfully unlocked, and they followed up shortly afterwards with an enquiry to ask whether I had solved the problem, and a request to recommend them if I am happy with their service.

Given that I was 10 time zones east of Vancouver when I corresponded with them, and they replied so quickly, it means they must be dealing with emails through day and night --- impressive!

It cost me $14.99 all in (around CAD 20.00) for each unlock. If I got my own service provider (Koodo in Canada) to do the same thing, it would have cost me CAD 40.00 with taxes per unlock, and probably a wait of 3-7 days!

These guys have found a market niche that they seem to service very well. Before making the first purchase, I read some poor reviews, and was a little hesitant. After 4 separate, successful unlocks, I can only say good things about them!

Date of experience: November 29, 2015
Canada
2 reviews
1 helpful vote
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Great service
November 29, 2015

These guys are the real deal. Unlocked 2 phones but had a problem with the 3rd notorious Motorola Razr HD. I emailed them and received an answer within minutes! Minutes! Anyway, it was a hardware problem. Finally unlocked it. Thanks for great customer service. Would use them again in a heartbeat.

Date of experience: November 29, 2015
Canada
1 review
1 helpful vote
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SAD. BYE
November 28, 2015

BEEN YEARS WITH THEM. NEVER HAD ISSUES.

RECENTLY PURCHASED A FEW UNLOCKS FROM THEM. TURNAROUND TIME IS WEEKS.
EVERY TIME I WAS TOLD 1-2 DAYS.

I AM GIVING UP. STOP GIVING THEM ANY MORE CHANCES. TAKING MY BUSINESS SOMEWHERE ELSE.

GETTING REALLY FRUSTRATING.

I DON'T EVEN WANT TO GIVE 1 STAR, BUT WHERE IS THE 0 STAR OPTION?

Date of experience: November 28, 2015
Canada
1 review
1 helpful vote
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Excellent service
November 22, 2015

I got a recommendation of this company from my brother who unlocked his 6 plus a month ago and then i put an unlocking request and within two hours my ph started working on other carriers. Great job and highly recommended.

Date of experience: November 22, 2015
Canada
1 review
1 helpful vote
Follow Martin f.
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Excellent customer service and knowledgeability" - Very satisfied with my experience with cellunlocker and their knowledgeable team. They are just Great... Thank's CellUnlocker.net, You guys are great, great price... This is not the first cell-phone i unlock with them and it's perfect and easy every single time... My iPhone relock itself to Telus network after updating to iOS 9.1, and they CellUnlocker.net reprocess the unlock for me, free of charge... Because they promess a permanent unlock... And my iPhone is unlock again and now working again perfectly with Wind Mobile again... Thank's a Lot to CellUnlocker Team, you guys are amazing, greatly appreciated... Thank's...

Date of experience: November 21, 2015
New York
1 review
1 helpful vote
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Very satisfied with my experience with cellunlocker and their knowledgeable team. Their prices compared to other sites I had researched were at least competitive if not significantly cheaper, and for that price my codes were delivered promptly. I submitted my order at night with a response time estimate of 1-3 business days and woke the next morning to find they had already emailed me with the proper information I requested. Furthermore, when my particular locked device required an additional SPCK code to complete the unlocking, they provided me with the correct code swiftly and at no extra cost, and even offered a credit should that code not have worked (though it did). Their communication was quick, concise but informative, and efficient. All in all an exceptionally pleasant experience, especially given the typical level of frustration one can expect from dealing with any technical service company in this confusing era of troubleshooting consumer electronics. I will be recommending cellunlocker in the future to any and all who are in need of this niche service!

Date of experience: November 21, 2015
TT
1 review
0 helpful votes
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Great service
November 19, 2015

I unlocked my samsung galaxy t999 with them today, the code delivery only took 15mins, it was the quickest service i've received when unlocking a Galaxy phone, keep up the work guys!

Date of experience: November 18, 2015
Canada
1 review
1 helpful vote
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Very Disappointed
November 16, 2015

I was very disappointed with my current transaction! I received a very SARCASTIC response to my follow-up. I just wanted an answer on why the order is taking longer than usual. I have been a loyal customer for this guys and I had good experience until now. So I will never order from them again and I told my friends as well. Maybe at first they are nice and reliable but it will change... IN SHORT I WONT RECOMMEND.

I used paypal so I got my refund right away... I end up ordering from "CELLFSERVICES" AND I GOT MY CODE IN MINUTES! I now have a working phone. Thanks to CELLFSERVICES! Which I highly recommend.

Date of experience: November 16, 2015
Canada
1 review
0 helpful votes
Follow Edgar B.
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I was very skeptical when I purchased my unlock code. 3 days past and no email and when I check the progress it kept on saying "Processing". By this time felt that this was a scam and my money wasted. Low and behold I get an email from cellunlocker.net stating that my phone is now unlocked, checked it out and it was. I'm guessing all the negative reviews are from people who did it wrong or don't know what they are doing, or even from cellunlocker's competitors. Truly pleased with this site's service and would definitely use again in the future. Don't believe all the negative testimonials, this site is legit and trustworthy. Thanks Cellunlocker!

Date of experience: November 15, 2015
Mexico
1 review
0 helpful votes
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Worked like a charm
November 15, 2015

First time I use their service, got my code within minutes and worked perfectly, I highly recommend them!

Date of experience: November 15, 2015
Canada
1 review
0 helpful votes
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Works Perfectly
November 14, 2015

I have already ordered 2 codes from them 1 for my Samsung S4 and one for my S6 and I was able to unlock both without fail. I also recommended the site to my co-worker and he was able to unlock his phones too.

Date of experience: November 14, 2015
Canada
1 review
0 helpful votes
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It korked twice for me
November 12, 2015

They unlocked 2 cells for me. An older Samsung model SGH-C414 and a Samsung Galaxy S3. Both work fine.

Date of experience: November 12, 2015
California
1 review
0 helpful votes
Follow Dan D.
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Had a Samsung Galaxy S5 SM-G900T1 locked to MetroPCS, the first code I tried with this service worked great, no issues. They also included an unfreeze code, though I didn't have to use that.

Date of experience: November 11, 2015
Canada
1 review
0 helpful votes
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Unlock was extremely fast and so easy. I am very happy I stumbled upon this site. Cheap and the service is great. A+++

Date of experience: November 11, 2015
New Jersey
1 review
0 helpful votes
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Works
November 10, 2015

Unlocked a samsung galaxy s4 locked to fido. The code came about 6 hours after I paid.

Interesting to note is that I put in a fake IMEI first just to see what would happen. It said it was valid and ready to go... If I paid, I probably wouldn't have gotten a working code.

After that, I took a chance and used my real IMEI since the site was reccommended by a friend. Glad I did even though the site is a little sketchy.

Date of experience: November 10, 2015
GB
1 review
4 helpful votes
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IPhone 6s plus
November 9, 2015

It took longer than advertise got email saying your iPhone is unlocked but not true put non Vodafone sim in it iPhone said activation required tried to activate it say sim not valid so I'm stuck on Vodafone do not use these guys waste of time

Date of experience: November 9, 2015
Texas
6 reviews
1 helpful vote
Follow Thida Y.
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Admittedly, I thought this might be a scam because it was like half the price of everything else, but I figured with the money back guarantee, I could always dispute it with my CC company. They contacted me within a few hours to advise me of a delay, but once I got the code, it worked on the first try INSTANTLY! Super grateful to and happy that I found cellunlocker :D They stayed in touch throughout the whole process and the "delay" was a few hours if you count weekend as work days. I was actually expecting it on Monday, but I'm all settled and done and just saved myself $180 on a new phone. HIGHLY recommend this company! Amazing service & cost@

Date of experience: November 8, 2015
Florida
1 review
4 helpful votes
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Cellunlock.net
November 3, 2015

The customer service for this company does NOT exist! I did not receive the code from them and paid using paypal. I contacted them through paypal dispute and was treated HORRIBLY! They even called my phone and left an extremely rude message and threatened me. DO NOT USE THIS COMPANY!

Date of experience: November 3, 2015
Cellunlocker T. — CellUnlocker.net Rep
over a year old

Sorry to hear you had a negative experience with us. We would not call you unless you requested a call back. If a representative had left you a threatening voicemail then it will not be taken lightly. We can easily trace the call and check the voicemail you received if you contact us and provide your order information.

Canada
1 review
0 helpful votes
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100/100!
November 3, 2015

I unlocked my mom's LG 3G using Cell Unlocker.net. I'm Canadian, but the prices are listed in American dollars. It was listed as $7.99 which came up to $10.35 Canadian. I was able to unlock the phone EASILY. THIS WEBSITE WORKS FOR THE LG 3G. I gave them the IMEI. I followed the instructions which any monkey could follow. It was very easy, and I rated my experience 100/100!

Date of experience: November 3, 2015
Canada
1 review
0 helpful votes
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Perfect service!
November 1, 2015

Service was perfect fast took less than 24 hours im very satisfied i would recommend this site to everyone!

Date of experience: October 31, 2015

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cellunlocker.net
Vancouver, BC, United States